Having problems with your Digital Cameras ?

CANON S80 LENS WILL NOT RETRACT, BATT.OK. NO RESPONSE FROM ANY CONTROLS. BATTERY REMOVAL AND REINSTALL NOT HELPING.NOTHING HAPPENED TO THIS CAMERA, I HAVE ANOTHER CANON POCKET SIZE SAME THING. I AM NOT ABUSING THESE ITEMS. CAN YOU HELP?


Answers :

Turn the camera on and off while twisting the lens


try it 4 or 5 times

it wud definitely budge

u ll hear a click sound

thank you

have a nice day
With the lens will not retract and camera is not functional (no picture on display, and does not shoot) , and you already tried replacing batteries with a new fresh set (ensure please) , and then restarting camera with no memory card inside, then camera is faulty.

Try an easy fix by pushing gently the lens (do not force them, just help them) while you turn off camera at same time. Try also switching the mode selector.

If still no luck , then the camera must be disassembled to fix the problem.

Possible reasons are :

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  • Faulty lens mechanism or jammed lens (camera usually turns off by itself in this case)
  • \015\012
  • Main board faulty.
  • \015\012
  • Ribbon cable to main board broken or connector defective.
  • \015\012
  • If there is no power at all it is the connector from batteries to main board, this is also a ribbon cable.

If the camera is less than one year old will be replaced by Canon.

If your warranty is expired you can get an estimate for repair from Canon , or from a third party like Advance Camera here :Advance Camera Repair you can book the repair online.

In any case it is better contacting Canon the same, and tell them the same things you told me here.
If you are (very ) lucky they may accept that this is a factory defect, and cover the repair.
Below the contact pages for US and UK :

Canon USA

Canon UK
Repair Help & Product Troubleshooting for Digital Cameras

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