Having problems with your Digital Cameras ?

The cassette cage holding my tape in my Canon ZR65 camcorder will not release the tape. The door is open and the cage tries to move forward or backward (barely) and then stops---won't open up. I dropped my charger for my battery a few days ago---could the battery not be getting enough power to the camera to release the tape? This has never happened before.


Answers :

You can test the charger using a multimeter (it has +-0.5 volts from voltage written on charger), or go to a local repair shop and have it tested.

A more serious problem is if the tape is stuck inside or the release mechanism is broken. In that case camera will need disassembling.

If mechanism are moving slowly and screen does not come up this can be a power issue. Either charger or the connector on camera, that can have a broken solder joint. Also a faulty battery can cause the problem.

test charger with Multimeter\015\012 , if it is fine go to a shop and test a charged battery. If it is a major issue and not charger/battery ask a quote on repair. You can also get an online quote here: Repair.

Thanks for asking us.

G.



Hi
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\015\012Please turn off your camera and then switch it on again and then insert the tape cage back. After doing this place your camera on its side and thump on the side opposite the screen. Give it one or two thumps and it will work. This method has worked most of the times. If this doesn't work then check if the tape is not stuck between the head rollers. If not then you'll need to open and disassemble your camcoder. Please see this picture for details---
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\015\012Please do accept this solution and revert for further assistance.
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Thanks
\015\012Rylee
Repair Help & Product Troubleshooting for Digital Cameras

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