Having problems with your Digital Cameras ?

I have a Jazz HDV178. It was working just fine until recently when it went dead. I thought the battery was dead, but I checked it with a voltmeter and it does show there is about 3.5 volts on the battery. But the darn camera will not come on any more. I have tried recharging it, etc., but with no luck. Any ideas?....such as press three buttons and hold your breath while twirling 3 times and clicking your heals together>


Answers :

You can try twirling around and clicking your heels together , but other than cheering you up a bit , I don't think it will do you any good. Nevertheless , here are some productive things for you to try :) .

If you have another camera with a flash , try and photograph the inside of the battery compartment to see if you can spot any debris on the contacts or to see if any of the connecting pins are bent. To be safe , do the following :

Clean the contacts in the camera with some rubbing alcohol on a cotton ear tip and clean the contacts on the battery with a pencil eraser.

We don't have this model in South Africa , but look on the camera if you see a reset pinhole somewhere on the camera. Press the reset button with a ballpoint pen and check the camera again. If there is no reset button , hold the power button (with the battery inserted) for 5 seconds and release.

Your battery does seem kind of low. How did you measure it , straight accross the poles?Was the battery fully charged when measuring it?

A 3.7V battery (like my Kodak Z712) actually reads a higher voltage when measuring across the poles. This is called the EMV voltage. It is surprising that yours measures 3.5V. The cutoff voltage (point where your camera turns off) is about 3.4V which isn't a leap from where is it now with an EMV voltage (less than actual).

To give you an indication , my Kodak battery actually measures about 4Volts at full charge with a 3.7 rating. If you have a ac power adapter , try that , and if the camera then works , my money would be on a faulty battery.

If it's under warranty , return it to you point of purchase for a exchange or take it to a camera repair shop for a confirmation that the battery is dead if you feel unsure about this.

Hope this info is more helpful than the dance routine.

Kind Regards
Stephan



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