Having problems with your Digital Cameras ?

When I insert the cassette and press Start, after a few seconds the error code C:31:23 flashes and the message "Reinsert cassette" appears in the display. I have already tried several repair procedures but the error remains. As a final solution, must I send-in the camcorder for (costly) repair, or is there another possibility? Rene

Answers :

\015\012To service the C:31 code, Sony recommends you do the following:
  1. Turn off the camcorder.\015\012
  2. Remove the battery or disconnect the AC power adapter for 60 seconds.\015\012
  3. Insert the battery or reconnect the AC adapter.\015\012
  4. Turn on the camcorder.\015\012
  5. If the error message appears, service may be required.
\015\012To Service c:23 - S reel fault:
\015\012Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times, and i may work (IT WORKS FOR MANY PEOPLE)
\015\012Try turning the camcorder on its side and hit rewind. The error may sometime rectify
\015\012If your camcorder still shows the same error code, then you'll have to send in your camcorder for service..
\015\012Please leave me comment,if you need further assistance
\015\012Rnj VINODKUMAR
Repair Help & Product Troubleshooting for Digital Cameras

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