Having problems with your Digital Cameras ?

When I try to record, my viewfinder and my screen are just gray. I can ,however, view previously recorded video just fine.


Answers :

This is the classic description of a failed image sensor, and particularly so if it's a 5MP camera as many used the now infamous Sony unit which had a design fault.

Please let me know the exact make and model of camera which you have, and the country/state in which you live and I'll be able to give you a better quality answer.

Please note that like all FixYa Experts I'm an unpaid volunteer, so replies might not be immediate unless I happen to be online at the time. I'm based in London, England so there might also be a time zone difference to consider if you're outside of Europe and posting a reply in the middle of my night. As I'm writing this, it's currently 10:30am (GMT).

I do check FixYa at least three times a day though so any delays in replying should be minimal.
Hello. thanks for selecting fixya. if you look through the menu you will find the reset. Select that. It will bring your camera back to the original factory settings and should solve your problem. if resetting does not solve your problem I recommend that you send it into the manufacturer for repair. Regards, J.
Repair Help & Product Troubleshooting for Digital Cameras

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