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My KDS-R60XBR1 turn up volume to maximum loud and stays loud

\015 My KDS-R60XBR1 turn up volume to maximum loud itself and remote control does not work ( remote is good - I have extra one to test it.)Problem must be in remote digital receiver boardmost likely but I am not sure.Tried to reset TV - does not help.I went manually on TV to menu and put speakers on mute.However I cannot use remote anymore. Receiver bad.IS it something easy dead or do I have to replace whole board ?\015

Answers :

Question:
Take the batteries out of both the remotes and then try to turn the TV on with it's On/off switch built into the TV.
If it turns on and the volume stays the same, then it must be an issue with one of the remotes.
If the tv turns on and the volume ramps up to max. Please check if volume knobs/buttons on the tv itself to see if they are sticking.
If they aren't, there is something wrong with one of the boards in the tv of course. This sure should be something a Sony Service Shop can fix. I don't think it will be expensive. Maybe a $100 to $200 repair if they do the work.
Blessings,
A/V Media Guy
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