Having problems with your Digital Cameras ?

Lens will not extend. getting "lens error Restart Camera" message


Answers :

Hi,
First off what is the make and model of the camera and also how long have you owned the camera? There could be several reasons for this. Camera being dropped or bumped, or even a defective part. Once I have more information I will more then happy to assist you further. Please don't request further assistance until I get a chance to do so.
Thank you,
Lee
Usually when this happens you have one of the three following problems

1. A particle or foreign object stuck in the lens area.
2. Jammed gears because of misalignment of some part.
3. A broken part in the gear assembly for the lens.

Since these cameras have very small parts, unless you are very good with small electronic devices, there isn't much you can do yourself. Sometimes if something is jamming the lens, hitting the camera on the palm of your hand a couple times frees up the stuck lens. Also try removing the batteries after doing it. If that doesn't work, then you should send it to a camera repair shop or to the manufacturer for repairs or you should look into buying a new camera as repairs can get costly.

Let me know how this works out for you.


Benjamin
Repair Help & Product Troubleshooting for Digital Cameras

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