Having problems with your Digital Cameras ?

Canon ixus 70 a little over 12 mths old and lens jammed

\015 Canon ixus 70 a little over 12 mths old and lens is jammed open. Says lens error and restart but will not budge just make clicking noise.\015

Answers :

Fixing a Lens Error on a Digital Camera
\015\012
\015\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\015\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\015\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\015\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\015\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\015\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\015\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\015\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\015\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\015\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\015\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\015\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\015\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Digital Cameras

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Canon ixus 70 a little over 12 mths old and lens jammed


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Digital Cameras

Canon Ixus 860 IS. Lens won't extend completely hence out of focus and displays "lens error message". 18 months old, little used. Is it a known problem? Can anyone assist in describing a fix? Thank you


See Lens Error Fixya ... Canon IXUS 860 IS Digital Camera

My Canon Ixus 9501S which is normally fantastic just developed a "Lens Error - Restart camera". The lens will not retract and I have no way of rectifying the problem as yet. Camera is about 12 months old.


Hi\015\012\015\012There is no camera reset for this model, what you are seeing is a generic stuck lens error message. If your camera is less than a year old, try and get it repaired under warranty first.\015\012\015\012Your\01 ... Digital Cameras

E16 my canon IXY/ canon ixus 50 would no longer work but could still view the pictures i took before it stopped working.. the lens just keeps on flipping out when turning it on but the screen shows and E16 code at the lower left section of the lcd.. i really need your help.. i hear something unattached small object inside it when i shake it a little, is it possible that it's somewhat part of the circuitry got losen and fell? i really hope someone could help me.. i searched all over the intern


I heard this was solved on one occasion when using a canon mem card. or one with a lower amount of memory, 16 megs.\015\012\015\012I also heard this problem described as basically the same as the E-18 that stands for a screwed lens mechanism(more inf ... Canon PowerShot SD400 / IXUS 50 Digital Camera

Canon ixux My Canon Ixus 70 displays 'lens error restart camera' when switched on. It hasn't been dropped. It is 14 months old so will be out of warranty Any advice would be very much appreciated


Try newer batteries 1st see online if ther is firmware update for your cannon.com model camera try those 1st thx nick ... Canon PowerShot SD500 / IXUS 700 Digital Camera

Canon Ixus 75: lens stuck in extended poisition..


... Canon PowerShot SD750 / IXUS 75 Digital Camera

Hi there, I was taking photos with a 3 years old canon ixus 70 and suddenly the screen became black!! from then taking picture was impossible it comes out black too. All the menu buttons work properly, battery is full, sim card is correctly installed, video sound works but no images. This camera hasn't never been dropped and the lens looks pretty good. It doesn't come from the DISP. button because I first thought it was coming from this one but finally not... Any idea, ever heard about that prob


First verify that your camera is actually an SD500 (takes SD cards) and not an S500 (takes CF cards). If your camera is actually an S500, this would probably be a defective CCD imager. If so, Canon should fix this for you for free worldwide, and may ... Canon PowerShot SD500 / IXUS 700 Digital Camera

E18 error I have a Canon Ixus II which is four years old. Today I switched it on, took a couple of pictures which appeared blurred on the screen. Deleted these pictures. Camera lens stayed out. Switched camera on and E18 showed on bottom left of screen.


The following outlines some repair options for a lens error:\015\012\015\012http://camerarepair.blogspot.com/2007/ ... Canon PowerShot SD110 / IXUS IIs Digital Camera

I need an instruction manual for a canon ixus II Left by old relative - can't even turn on? Little screen shows a view of a camera with a battery in it then a "D" Then it shows a larger square with a "0" in it. Battery on tester shows good.


Manual is here PLS rate me FIXYA for helphttp://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=323&modelid=9827if not solvedmight be a CCD failure just co ... Canon PowerShot SD110 / IXUS IIs Digital Camera

Canon iXUS 750 approx 3 years old. Getting E18 message. Lens will not retract, unable to take photos. Camera not dropped.


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Canon PowerShot SD550 / IXUS 750 Digital Camera

Canon ixus 50 screen went into phsycadelic pattern purple black and white. Now screen is black. Lens moves out a little and only retracts fully with assistance. Battery is fully charged.


Take it apart ie take the battery out, the memory card out and put it back together putting the battery back in last and try and turn it back on, if that does not help then I would get in touch with Canon and see if you can swap it or get it repaired ... Canon PowerShot SD400 / IXUS 50 Digital Camera

We dropped our canon ixus 50 digital camera and lens jammed


You didn't mention what exactly is the problem. But please review the posts on the following blog, as they cover the most likely problems to result from a dropped camera to include lens errors, shattered LCD's, and non-starting cameras:\015\01 ... Canon PowerShot SD400 / IXUS 50 Digital Camera

I have a canon eos 20d that has become permanently attached to a canon 75-300 zoom lens. I cannot detach the lens and fear if I force it it will break the camera and/or lens. The lens is more than 5 years old, and camera 2 years old.


Normally after a while the seal can get stuck at the camera.\015\012Just make sure the camera is a little warmed. Put in the sun for 30 minutes and than twist. Heat normally makes the seal sweat a little and makes losening easier ... Canon Digital Cameras

CANON IXUS 60 LENS ERROR PLEASE RESTART CAMERA- SOLVED!


... Digital Cameras

Change the lens of my Canon IXUS 860 IS


Remove the cover screews then discharge the flash capacitor take precautions of static electricity.Remove the screews of the mother board and the lens-body .detache the lens unit to replace with a new one.if u need note down the fixing positions etc. ... Canon IXUS 860 IS Digital Camera

I'm looking at buying a Canon EOS 400d and wonder if anyont can confirm whether my lens from old Canon EOS 620 film camera body will be compatible. (Unfortunately lens in storage at moment so I can't quote model numbers, but one is Canon 50 mm ultrasonic lens and other is a (I think) sigma 28 to 200 mm)


The canon lens should work fine. Some of the Sigma lenses have to be converted by Sigma to work with digital. The last one I sent to them they only charged me $10 for return shipping. You can find their address online. ... Canon Digital Cameras

I just purchased (about one month ago)a Canon 50 D with 28-135 is. Yesterday I recieved a Canon 2.8 IS L 70 -200mm. When I mount the camera to the lens ( the 70-200) I notice a little wiggle in the mount attachment. I went back and checked to see if my other canon and Sigma lenses do this on the 50 d and they do. I just seems more noticeable with the larger lens. Is this normal?


The larger lens is longer and the wiggle is the same amount of play but closer to the end of the lens it moves more due to it being longer/larger. Just insure there is no substantial movement at the actual connection or lens and body. It should lock ... Canon EOS 50D Digital Camera with 28-135mm lens

Lens error I have a Canon Powershoot SD1000 and it was working fine until one day the lens stopped retracting. Now it doesn't retract and I get a Lens Error, Restart Camera message. I looked at other websites to get help and tried some of the ways they suggest to fix it. Not sure if its working, because it still gives the same message and makes a noise sounding like its trying to retract then gives me the Canon welcome picture. I've only had this for a little over a year and would like it to be


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon IXUS V2 Digital Camera

Hi there, I have a Canon IXUS 90 IS - the lens is extended out and won't retract when pressing the 'on' button. The camera only makes a 'turning sound ' from the motor ( I asume the motor), but the actual display in the back reads' Lens error, restart camera' The nearest camera specialist for Canon are a good 600 and 1400 km's away respectively ( I live in Durban, South Africa)so would like to rather try fix this myself before paying, most likely a similar amount to buy a new camera. Any suggest


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon PowerShot SD790 IS/ IXUS 90 IS Digital Camera

Lens is stuck out of canon ixus 8015 - Canon IXUS 80 IS Digital Camera


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Canon IXUS 80 IS Digital Camera

Canon powershot A630 lens error, restartcamera. when i on my canon camera the lenses came with a little sound andit just displays lens error,restartcamers.and i changed the batteries.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you wi ... Canon PowerShot A630 Digital Camera

When I compare outdoor images taken with my old Canon Digital Ixus 400 and my Canon EOS10D, I find that the blue response of the 10D is very poor - what shows up as a nice blue sky with the Ixus gives a dull grey/blue with the 10D, using both cameras in fully automatic mode. Any suggestions?


Try manually setting the ISO speed to 100. Sometimes on Auto ISO the camera chooses a high speed that reduces colors. Or you can try adjusting the exposure with the EV button - set to a lower setting like -1 or -1 1/2. ... Canon Digital Cameras

Ixus 70 lens error - lens wont open - Canon IXUS V2 Digital Camera


When i turn on my cannon 1xus70 camara lens error comes up on screen then turns of any answers please  ... Canon IXUS V2 Digital Camera

Canon ixus 980 is lens error - Canon IXUS 980 IS Digital Camera


See http://www.fixya.com/support/r13011856-lens_error ... Canon IXUS 980 IS Digital Camera

I have a Canon 40D and tried to use my Sigma 28-300 1:3.5-6.3 DL Hyperzoom lens on it but the camera kept telling me that it could not communicate with the lens and that I should clean the lens contacts. I cleaned the contacts several times (which were not dirty) but still got the same results. The lens is 5 or so years old, is it possible that the lens is not compatible with the 40D?


It could be that the lens, being so old, needs a firmware update. Go to http://www.sigmaphoto.com/service-support for a service form and instructions. ... Digital Cameras
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.2641 seconds