Having problems with your Digital Cameras ?

I have an early version of Meade Telescope's Capture View binoculars that takes pictures. However, I can not get it to properly communicate with either my older XP version computer or my current Windows 7 64bit computer. According to meade, no drivers are needed for the XP. When I open my computer icon I do not see the binoculars and this is true no matter which USB port I use. Any suggestions?

Answers :

You need to make sure the binos are working and that your ports are working.

If you look at control panel - system - hardware then scroll to the bottom it should show your available usb ports that windows knows about. If we can't rule anything else out but the port then what you need to do is delete each usb port and usb hub entry. Then reboot the computer. This forces xp to reload the drivers and detect the ports. Sometimes this is all it takes to wake them up.

To check the binos you just need to plug them into a different computer or laptop. IF it is detected then we know it is capable of talking to the computer. If not then we know the problem is in the binos (not good) or the cable (annoying).

Next we want to try a differant usb type device in your computer. This could be a camera a mouse or anything. Camera would be best. We want to know if the ports are detecting anything. You want to try this on each port to see if you have dead ones and good ones. Don't use the cable that you used on your binos. As I mentioned that might be bad and this would make us think that it was your ports that were bad when there is nothing wrong with them.

Usually these types of problems come from the device or the cable. You may find that one of the connectors is slightly loose on the bino and that can be enough to drop the connection. You can buy a replacement usb cable if that apears to be it. And you can even purchase a usb card if the ports are not working. And don't forget to try deleting the usb port in control panel if nothing else.
Hello David\015\012\015\012Just a questions , do you hear the usb connected sound when you plug in your telescope to your computer? \015\012\015\012Does you computer display it's looking for drivers?\015\012\015\012Please plug in your unit , then go to start , control panel , system ,\015\012device manager and see if you can see your telescope , or if there are\015\012any icons that are labeled unknown device or have a little yellow\015\012exclamation symbol.\015\012\015\012Get back to me with those and we can take this further.\015\012\015\012Kind Regards\015\012StephanSA
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