Having problems with your Digital Cameras ?

The Sharper Image DIGITAL 10 X25 CAMERA BINOCULAR:

\015 When I plug the cable into the computerthe the picture counter on the camera goes back to 20 (in other words there are no pictures stored or to be transfered. What am I doing wrrong? Terry\015

Answers :

Http://www.sharperimage.com/pdf/he%20100280%20userguide.pdf\015\012\015\012\015\012
\015\012user manual above.\015\012
\015\012I think you should reinstall the software again. I do not think you are doing anything wrong at all. Check, the batteries, check, driver and software is all OK, reinstall, check, cable, Always plug in and then turn on. It may very well be that there is indeed something wrong with the unit. Try a "Reset"on the Binocular, and try another set of recordings, and attempt to download again. If it still isn't working, and before we declare the unit faulty, you MUST try to get it installed on another PC, this will prove, if it is the unit or a PC problem. If it works on another PC, then you have a problem, with your install, if it doesn't work, as i suspect it may not, then you can be sure that the unit is actually faulty.\015\012
\015\012
\015\012When you do your reinstall, do this, below, before, you uninstall, and then, after reboot, reinstall, both driver and software, without unit plugged in, only plug in after finished or if asked during install, do everything as Administrator too.\015\012
\015\012\015\012Remove and reinstall all USB controllers\015\012To remove and reinstall all USB controllers, follow these steps:\015\012Click Start, click Run, type sysdm.cpl in the Open box, and then click OK.\015\012Click the Hardware tab.\015\012Click the Device Manager button.\015\012Expand Universal Serial Bus controllers.\015\012Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.\015\012Restart the computer, and then reinstall the USB controllers.\015\012Plug in the removable USB storage device, and then test to make sure that the issue is resolved.\015\012
\015\012
Repair Help & Product Troubleshooting for Digital Cameras

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The Sharper Image DIGITAL 10 X25 CAMERA BINOCULAR:


Http://www.sharperimage.com/pdf/he%20100280%20userguide.pdf\015\012\015\012\015\012\015\012user manual above.\015\012\015\012I think you should reinstall the software again. I do not think you are doing anything wrong at all. Check, the b ... Digital Cameras

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