Having problems with your Digital Cameras ?

I have a Sony Handycam DCR-DVD306 and am gettting the message C:13:02 Disk Error Message - it will not play or record. The camera was dropped by my daughter. How can I fix it?


Answers :

Hi,
C:13:02 is disc access error and common reason for that is stuck optical block or dirty lens.
Since camera was dropped so I would check optical block that might be stuck inside.
Press eject and take out any disc inside, now check optical block position, is it near disc rotation motor are far away from it?
Do Not touch lens on it at it till leave finger prints on it that will cause no disc error.
If optical block is near disc sniping motor, push it away and then check camera. If optical block is away, bring it near disc sniping motor by holding it from sides and then try camera.
If that does not solve the issue, qualified tech is required to check camcorder.
Thanks.
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