Having problems with your Digital Cameras ?

My lense will not complete retract and I am getting the error "lense error, restart camera". I have restarted the camera and nothing changes


Answers :

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.

Use\012\012\012\012\012\012\012 these at own risk as it may further damage the camera.

Firstly ,\012 try connecting your ac adapter or usb cable.

Try holding the \012shutter button while switching on the camera.

Look at the lens , \012and if some of the lens 'circles' is misaligned or not concentric then \012try wiggling it (while holding camera lens down).

Try gently \012pushing or pulling the lens when it extends but this is risky as it may \012cause the lens barrel to slip out of its guidance system.

Another\012 way to do this is to place the camera lens down on a hard surface and \012then power it up. Be sure to use a soft cloth or something similar as to\012 not scratch your lens or casing. Let the lens push the camera up and \012down a few times and sometimes the little resistance provided by the \012camera is enough to get things going again.

Try hitting your \012camera near the lens on the body with the soft tissue on the palm of \012your hand.

Other than that , I would take the camera to a repair \012center for a evaluation to see if it would cost more to repair than to \012replace the camera.

If it is still under warranty I would suggest\012 you take it in before trying any of these steps and remove any \012off-brand batteries or accessories as some stores are really fussy about\012 warranty repairs on camera's with non-brand accessories.

Hope \012the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea
Repair Help & Product Troubleshooting for Digital Cameras

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

My lense will not complete retract and I am getting the error "lense error, restart camera". I have restarted the camera and nothing changes


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\ ... Digital Cameras

Canon Powershot SD450 E18 problem: The camera lense would not open and reported error code E18 on power-up and then would shut down. I followed a procedure on the web for this issue and got the camera lens to open and it was working (able to take pictures for about a minute). When I powered down, the lense did not completely retract. I tried re-powering on but nothing happened. The camera is not getting any power. I figured the battery died so I re-charged it. I put the fully charged batt


... Canon Digital Cameras

I turned on my camera to show some friends some pictures i took and i'm getting a message that says lens error, restart camera. when i restart nothing happens and the lense it extended out. how can i fix this? i am in a remote location in costa rica and won't be able to bring it to a shop. thanks. leela


The motor that dirves the lens must be stuck , just take it to the service center to get it fixed ... Canon PowerShot SD1000 Digital Camera

I have a Canon PowerShot S5 IS, and a few months ago I started getting a lense error whenever I went into phototaking mode. Every once-in-a-while when I went into the "view pictures" mode, the lense would retract itself, but when I tried to take pictures again, the lense would go out and "lense error. restart camera" would appear on the screen. A few weeks ago I finally got my camera fixed at a shop. I got the camera back and used it for about a week, now the same problem is happening. I've


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon PowerShot S5 IS Digital Camera

Lens error My zoom will not work. I can take pictures if I don't zoom, but as soon as I try to zoom in, the screen goes black, the camera beeps a few times and a message that says "lens error, restart camera". However, upon restarting the camera, nothing changes - it still won't zoom!. Also, when turning on the camera, when the lens first comes out...it sounds funny, like it is puttering. Help?


Powershot S3 IS: lens error message, lens juddering on startup but not \015\012coming out. Tried all tricks on internet without success, so decided to \015\012dismantle camera. Localised fault to optical position encoder on first \015\012transfer gea ... Canon PowerShot S3 IS Digital Camera

When i try to turn my camera on it says "lens error, restart camera" but when i try to restart the camera it just repeats the error message. Ive plugged the camera into the computer, I've tried taking out the battery and memory card nothing changes. the lens will not extend or open"


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you wi ... Canon PowerShot SD1100 IS Digital Camera

I PoweShot SD1300 Is that is less than a year old. The lense is stuck open and I get an error message saying Lens Error Will Shut Down Automatically - Restart Camera. I've tried to restart and even removed the battery but the lense remains stuck. Please advise. Thank you - Paul Murakami


HelloThank you for using FIXYA!!!This\012 is a suggestion. If you do not feel comfortable trying it, ... Canon PowerShot SD1300 IS IXUS 105 Digital Camera

I own a canon powershot S3 is and I am getting this strange E24 error where in the camera lense would comes out and just goes in . Another interesting thing I observed is when the LCD is on and I am in the image display mode (That is browsing the existing images) then there is no problem if the LCD panel is open or closed the camera just seem to respond normally, only when I change to the shooting mode the camera lense would come out and go in with the camera shutting down. what is problem with


It sounds like it needs to be serviced. If you're out of warranty, then go to this site: www.camerasandparts.com They just service the Canon Powershots exclusively and they ... Canon PowerShot S3 IS Digital Camera

Canon A400 Hi, I have the above camera (canon power shot A400) and have just solved the E18 error by tapping the plastic A/V out cover - THANK YOU ! However, now, although the camera turns on, lense extends and I get full working order - after a few minutes I get the message 'Change batteriers'. and the camera dies. I have now put in several new batteries (including the little(cr1220) but the same message keeps coming up and the screen and the whole thing dies after a few seconds. Is this a furt


Having using standard LR6 batteries in a Canon before you will only get 3 or 4 pics max before it drains the batteries. You really need high power AA's like 2300mAH+ rechargeables for any good performance or Lithium AA's ... Canon PowerShot A400 Digital Camera

Yes in my new sx30 IS I opened it new put the battery in it and a chip, and turned it on, powered up ok, then the lense Loudly shakes and after a few seconds the LED readout says lense error, camera will shut down which it does. I restart it again and the same thing happens. Can you help or did I just get a defective camera?


More than likely it sounds like you have a defective camera. ... Canon PowerShot SX30 IS Digital Camera

Was shooting with Canon PowerShot S3 IS and the lens won't retract,screen says lens error,restart camera. I have restarted camera, changed batteries etc... still nothing. You can hear a clicking sound like something should be happening, but it won't retract.


According to what you were doing there is a possiblity that its jus sand or someting that got caught in the lens. please take it to the neariest repair shop to get it cleaned/ checked. ... Canon PowerShot S3 IS Digital Camera

The mirror dosent flip up when i press the shutter release button. it only happened once in a while but it happenes constantly now ( 300 pics later). ive tried removing and replacing battery. fresh battery. remove lense. i get no error reading. when i shake the camera i can hear something moving inside. if i smack the bottom of the camera it will work for a picture or two and then nothing. i dont beat my camera regularly but did it just to see if it would jar whatever is loose back in place. th


Hello.Something might be broken inside your camera. Does it have optical zoom function? What is the brand and model of your camera? ... Digital Cameras

MY NEW CANON POWER SHOT SX1 IS DIGITAL CAMERA SAYS: LENS ERROR, RESTART CAMERA. THE LENSE WILL NOT COME OUT AND THE CAMERA WILL NOT STAY OWN. I DID CHANGE THE BATTERIES. CAN YOU FIND A SOLUTION FOR THIS PROBLEM? THANKS SO MUCH! NANCY IN TEXAS. email: [email protected]


The error "Lens error, restart camera" can be fixed by zooming in and out quickly a bunch of times. But the problem is that the lens itself won't come out. The book says that there may be sand or dirt in the camera lens and you need to send it to Can ... Canon PowerShot S3 IS Digital Camera

My Powershot A530 camera was dropped and I am getting a "lens error, restart camera" message. I have turned it on and off, removed batteries,etc and nothing is working.


The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:\015\012\015\012 ... Digital Cameras

I have been trying to download pictures from my coolpix p60 to several different computers and to no avail. I keep getting this message, "Computer cannot detect the scanner or camera. Please maek sure device is truned on and properly connected to computer." I have changed batteries, tried 6 different computers, restarted computers, etc.. Nothing is working. I just downloaded pics last week and all of a sudden this has happened. It has to be with the camera though b/c I have tried different compu


Right click on my computer then click on proeprty then hardware -> device manager then uninstall all usb drivers from computers then restart computer .Check in device maanger that when you connect your camera thee not any ? mark or yellow ! ... Nikon Digital Cameras

I keep getting the message 'lens error, restart the camera" but have done that and nothing works, camera is effectively locked. It is a Canon powershot SX20IS


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon Digital Cameras

I have a canon powershot SD 1000. The lense is stuck out. When I go to turn on the camera it says "lens error, restart camera". I don't know how to do this or how to get the lens back it. Help?


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Canon PowerShot SD1000 Digital Camera

Always getting error message " Lense error restart camera "


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\ ... Canon PowerShot SX20 IS Digital Camera

Om my display is the camera saying: lens error restart camera I put on my camera and now i cant get my lens get in and every time i set on the camera it is saying lens error restart camera. I have also loaded my battery. my mailadress


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon Rebel XT / EOS 350D Digital Camera

Lens error, restart the camera. How to retart. The zoom lens projected is not getting back again When the camera was on, the zoom lens cameout and got struct and not going inside. we get a instruction as ''lens error, re start the camera'' W e dont know how to restart and tried but failed. we need solution. We are unable to use the camera.


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Digital Cameras

Lens error When I turn the camera on it says "Lens error, restart camera," and turns itself off. When I turn it back on, the same problem occurs. The lens covers aren't completely closed, and the entire lens seems to be sticking out a little bit, like it didn't retract all the way. Please help! Thanks. Turn on the camera, camera shows a canon logo, then before turns off it said lens error, restart camera


\015\012\015\012I have a solution posted in doc "nikon s5 s6 lens cover error repair.doc"  uploaded on site http://www.esnips.com/web/papputatiyasStuff&n ... Digital Cameras

Lens error, restart cameraI turn on my camera, and I get an error message stating Lens error, restart camera, the lens is open and will not retract, I have removed the battery and tried to restart. It will not go beyond the lens error message


This is probably THE most common problem with digital cameras. Try these procedures. ... Canon PowerShot SD850 IS Digital Camera

Lens error, restart cameraI turn on my camera, and I get an error message stating Lens error, restart camera, the lens is open and will not retract, I have removed the battery and tried to restart. It will not go beyond the lens error message


Try these procedures. ... Canon PowerShot SD850 IS Digital Camera

Y have a ixus 60, no I got the " lens error, restart the camera" When I sart the camera, I nowt hear nothing a then comes the piepie with Lens error, restart camera. This happend when whe make pictures yesterday, I push the camera in my pocket, after then whe got "lens error.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is that yo ... Canon PowerShot SD500 / IXUS 700 Digital Camera

NO POWER The problem we are having is no power. We have tried to different batteries and nothing. At one point if flickered and showed error 99. We have always used Canon lenses. The camera seems to get warm right above the battery compartment is and were the right thumb would normaly be placed. Can you help with some ideas? Thanks


I've found that the E99 code is usually an incompatible lens. ... Canon Rebel XT / EOS 350D Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.5576 seconds