Having problems with your Digital Cameras ?

Hi, without warning my camera S5800 view screen displays "! PROTECTED CARD" and does not allow me to access any functions, what can I do Chris


Answers :

Your camera can use either SD or xD memory cards, but the error message you're getting only occurs when using SD cards. As this is such a common error I hope that you don't mind if a paste my generic answer below: no point in me re-inventing the wheel!

Your\015\012 camera uses SD memory cards. On one edge is a slider switch: towards \015\012the electrical contacts is the unlocked position and away from them is \015\012locked.

Unfortunately, the switch is easy to move accidentally \015\012and it's also easy for it to appear to be unlocked when it isn't. Like \015\012any mechanical component it's also possible for the switch to fail.

If\015\012 the switch is in the locked position then slide it fully to the \015\012unlocked position; if it's already in the unlocked position, slide it \015\012fully to the locked position and then fully back again. There should be a\015\012 soft click at each end of the switch travel, if not then the switch is \015\012definitely faulty or obstructed.

If that fails, then try looking \015\012closely at the switch in both positions to ensure that there is no \015\012debris obstructing its movement, if not then check the electrical \015\012contacts to ensure that they're completely clean and grease-free. Don't \015\012touch the contacts with your bare skin, but if the contacts need \015\012cleaning then a cotton bud (Q-tip) moistened with a little alcohol or \015\012methylated spirits can be used to clean them.

If you still have \015\012no fix, then try a different SD card as yours may have an irreparable \015\012faulty switch. If the card does prove to be faulty then on most major \015\012brands you may be able to return them to the manufacturer for exchange: \015\012I've found that they will often do this on a goodwill basis even if the \015\012card is out of warranty.

If all options regarding the memory \015\012card are unsuccessful, then you have a faulty camera and further \015\012remedies require either a professional repair or replacement of the \015\012camera.

I hope you manage to use this information to solve your problem. \015\012Please take a moment to rate the free answer I have provided for you and\015\012 any testimonial which you might wish to add is always welcome!
Repair Help & Product Troubleshooting for Digital Cameras

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