Having problems with your Digital Cameras ?
My camera turns off as soon as you take the picture and the lens gets stuck and I can't turn the camera off or on to get it to work again.
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
My camera turns off as soon as you take the picture and the lens gets stuck and I can't turn the camera off or on to get it to work again.
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Digital Cameras
Sony DSC-S500 My camera is 10 months old. It's been working perfectly up until today. When I turn it on the lens closes. When I turn it off the lens opens. When I can get the lens to open half way as soon as I push the zoom button it closes. It's kind of like the lens is stuck. I've tried replacing batteries, I wasn't sure what else to do.
You are right it has defective mechanism, a stucked mechanism is present. camcorder are smart it can detects error and shuts down itself for safety. earlier models dominoes the defect if the user is not quick enough to react when something goes ... Sony Cyber-Shot DSC-S40 Digital Camera
Lens Stuck My Lens is stuck on my Coolpix S200 and I'm getting the Lens Error message. I tried to push it back in like I read on here and it went partly in and now its completely jammed. I've only had my camera for about 4 months. Please help!! I'm hoping to fix it myself. i dropped my camera and now the lens wont come out. Everytime i turn on the camera it tells me to turn it off then on again. I've done it multiple times and it doesnt work. I tryed to push the lens in and out but it doesnt ma
YOU CANNOT REPAIR THIS SOPHISTICATED CAMERA YOURSELF!!\015\012I guess pushing the lens inside may have made the problem worse.\015\012I follow a rule- if you drop an electronic equipment and a problem occurs- it usually takes a profession ... Sony Cyber-shot DSC-S700 Digital Camera
When i turn on my camera the lens trys to come out but then it gets stuck and goes back in; the screen says "turn the power off and on again" but when i do the same thing keeps happening over and over. The camera has one big rechargable battery so i can't just replace it. I've tried doing the reset, and I've tried tapping around the lens ad hitting the sides or bottom of the camera but nothing has worked.
Here is a very reasonably priced quote for repair; https://www.teleplancamerarepair.com/quote/cart.asp?iProbID=5&mo=358\0 ... Sony Cyber-Shot DSC-S40 Digital Camera
My lens on my kodak easyshare m580 digital camera is stuck open and as extended as it could be. i've dropped it and that's what made it do this. i cant turn my camera on or off but when it gets turned on the inside of the camera makes a rough noise and the lens wont go back inside.
... HP Photosmart MZ67 Digital Camera
Samsung s630 Wel It wont work with the memory card but with out it, it does they're 2 brand new and should word together. San disk sd card 2gb. When I put it in the camera turns on ok gets the lens out and then nothing happens the screan stays dark and no butons works. To get it working again I get the card out and the it works but not enough 9 pictures I want to be able to take more. What should I do ? please answer quick I'd like to used it soon ! Thank's Chela
About the memory cards to be used with this camera, those could be: - MMC / SD card (Up to 2GB Guaranteed)- SDHC card (Up to 4GB Guaranteed)\015\012Some cards are not compatible according to the memory cardmanufacturer a ... Samsung Digimax S630 Digital Camera
Help!!! i dropped my Nikong Coolpix L11 camera on the pavement. The lens got dented in, so naturally i popped it back to its normal place i turned it on and it worked for about 30 seconds and then popped but with the image that said "Lens Error". So i turned it off then turned it back on and it did the same thing. It did that for about 10 minutes and now as soon as i turned it on it says "Lens Error". I cant figure out how to fix it, i've tried slightly tapping it against my desk, i've tried hol
Hellothere are tiny plastic gears inside and may have chipped or a small piece of sand got in causing the lens to jamb. "very fragile"one solution is to ask a camera repair shop how much a lens mechanism would be to replace. ( ... Nikon Coolpix L11 Digital Camera
Auto focus no longer works. Every time I turn the camera on, I get the ''Please turn camera off and then on again message''. When I do that, it can focus in the default lens position, but as soon as I move the lens, it is not able to focus. Battery is fully charged. All settings were reset to default. Formatted SD, and upgraded to V1.2 software. Still no help.
Fast of all happy new year \015\012 your problem is only about your cam machanisam which is not adjast at right position you have to open it and rearange rightly.\015\012 for this you have to right tools for it or y ... Panasonic Digital Cameras
Hello, I have a digital camera CANON PowerShot SD790 IS IXUS 9015. The lens started to come out as I turned the camera on and nothing was blocking the camera when doing so. But, suddenly it stopped and the lens is stuck and I can't get the camera to work. Please help. Thank you!!! Kristina.
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot SD700 IS Digital ELPH / IXUS 800 Digital Camera
I went to the beach yesterday and i brought my camera. but it workd fine even aftr we left. but today i used it. turnd it off and tryied to turn it back on and it made a sizzling noise. i got the lens to pop out but its stuck there. i cant get my camera to turn on. HELP PLEASE!!!
HelloThe problem is that the lens has become stuck in the barrel\012 after some sand particles got wedge in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a profess ... Samsung SL202 Digital Camera
My Canon PowerShot SD850 IS has a lens that is stuck in the extended position. I get a screen that says lens error, restart camera, but when I try to connect to the software, I get a screen on the computer telling me the computer cannot detect the camera. Battery is freshly charged, and I get the little yellow bird picture on the camera when I turn it on. It beeps about 4 times, and then turns off. Is there a safe way to get the lens to retract?
Don't play around with that lens, you can do more damage to the camera and focus with some of the stuff people tell you to try. Your camera just needs to be serviced and you'll be working great again. The shop that specializes in service for the powe ... Canon PowerShot SD850 IS Digital Camera
Camera Hi, I have a Kodak EasyShare LS443 and the Camera Shutter keeps getting stuck. As far as i know there are no other problems because it worked fine and then the shutter became a problem. It sounds as though the lens is trying to come out and then the camera turns itself off. Have you a solution for this problem.
Hi\015\012try turning the camera on while its trying to move the shutter\015\012HELP it! just push the shutter to its place...\015\012idont push it to hard or you will make it worse\015\012if that wont work \015\012while starting it up give it a litt ... Kodak EasyShare LS443 Digital Camera
Canon S2 when turning on in the shooting position...get message 'change battery'...rn when turning on in the 'view pictures' mode...camera works fine. Is the lens stuck?
WD-40 on a camera WOW ,,,,,ARE you ever lucky.. ... Canon PowerShot S2 IS Digital Camera
A640 Lock-up Hi, The camera was working fine up until today when I took it out of the case, it was stuck, locked-up somehow. I haden't used it in a couple of days (had never had a problem with it before), and now, the only sign of life when pressing the ON/OFF button is the small green light underneeth turns on but nothing else powers up or happens. The only way to get the green light off again is to take the batteries out. Also, the lens is stuck open, and the zoom partially out. What should I
Take out the OTHER battery, the one that maintains the date / time and then the camera can 'reboot' cleanly when you put some fresh batteries in it. ... Canon PowerShot A640 Digital Camera
Greetings, I have a Canon Powershot A640 and my lens won't fully open when I turn the camera on. It only opens slightly and appears to be stuck. Is there an easy fix for this? Everything else is working. I can take pictures but obviously am only getting a slice of a photo where the lens is open. Thank you.
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot A640 Digital Camera
Screen blackness I have the same problem. The lens is NOT stuck - it does deploy and the lens cover opens. I have replaced the batteries, tried a differant memory stick, and I turn it on and off to reboot. None of these solutions work. The camera is only a year or so old - it doesn't get a lot of use so it is not mishandled. Does anybody have any suggestions?
... Canon PowerShot A570 IS Digital Camera
Display stuck had this message come up on my camera which is Remove the lens and turn the camera off and then on again i follow all instrutions trying to get off this page even took batteries out nuthing working
... Nikon Coolpix L310
E:91:01 hello friend I saw your reply for the e:91:01 flash error. I'd like to ask you if those steps are realy working, i dont have the camera with me right now to test it. but i will do it when i get home later in day. I have a DSC-W50 that now blinks that error. Before this error i had 2 others but i fix them. firstly: while i was turning ON the camera ...lens where comming in and out for 3 times, and message was displayed on LCD that i cant remember right now. Solution: .. i disassembled in
I've had my dsc w50 for about 2.5yrs and its just started the same milarky! Go to menu, set up 1 and re-initialise, it cleared for me then came back again. Went through the same process just now and error has gone for time being, although I think t ... Sony Cyber-shot DSC-W50 Digital Camera
I have a Nikon S6 digital camera, everything about the camera seems to work fine, except for this "lens error" message I keep getting. Sometimes I'll turn it on, and I can use it just fine. But then there are other times where I have to turn it off and on in order to get it to work. And then there are those times where turning it off and on don't help. I usually give up and try again later. Sometimes it'll still give that error message, and other times, it will just work like normal. What can
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Nikon COOLPIX S6 Digital Camera
My camera had 2 lens errors lens error 211 and lens error111 i went to a website and plugged in my camera and took out the batteries and that is what it told me to do so I did so and now my camera won't vene turn how do i make it turn on and when it does turn on how do i get the lens errors to go away and make my camera work again?
HelloThank you for using FIXYA!!!This\012 is a suggestion. If you do not feel comfortable trying it, you will ne ... Digital Cameras
Lens stuck and I cant get the camera turned on. I have a nikon coolpix s4100
Low battery voltage left the lens in a position that the electronic circuit can not resume the next operation. Its a typical Nikon digital camera problem. The tolerance on the lens barrel maybe too tight. The solution maybe replace the lens assembly. ... Nikon Coolpix 4100 Digital Camera
Batteries are fully charged. I can turn my camera on and look through my pictures, go through all the menus, etc., but as soon as I hit the button to take a picture, the camera just shuts off. I can immediately turn the camera back on, but it makes a strange clicking sound before it turns on. My lens is stuck out because even if I turn the camera on and turn it right back off manually, the lens does not retract. The camera was purchased in winter of '08 and I've had no problems whatsoever with i
Possible that the shutter or the focus mechanism is faulty and will need to be opened. Only if you are competent must you attempt to remove the camera as the mechansim and circuit will be delicate which needs experience. Ohter wise the best option is ... Digital Cameras
Lens Stuck Sony W55 outer lens got stuck since i accidentally dropped it on the floor,the lens is tilting to one side.I get access on screen when i turn it on...the lens tries to align itself but it fails...then i get the "turn the power off and on again" mesage and the process repeats...banging the camera didnt help!
If the lens is stuck out then you will find it is usually one of a few reasons.\015\012\015\0121. Check the batteries. (obvious I know).\015\0122. The camera has been dropped or knocked.\015\0123. The camera has grit or dirt i ... Sony Cyber-shot DSC-W55 Digital Camera
Lens stuck The camera lens is stuck in the out position and the camera won't turn on at all. The camera was working just fine a the day before this happened. I have replaced the batteries and attempted to turn the camera on an off several times.
Lens unit faulty and camera has gone into error mode. Repair lens ( several possibilities here ) and reset camera and it will work fine. ... Fuji FinePix S3100 Digital Camera
Lens error my lens is stuck open and the camera won't work my camera fell and the lens stayed stuck and it reads lens error.... it turn it on and it turns off by itself.....i can still see the pictures i took... what can i do???
Ave you tried replacing the batteries with new, fully charged ones? when the battery is low the lens will just stay out because there isn't enough juice for it to retract, but you can still browse your photographs beacuse it uses less power. ... Casio Exilim EX-Z750 Digital Camera