Having problems with your Digital Cameras ?

I have a pentax optio E10. I was using the software that came with the camera to download my pictures. I bought a dell computer with Windows Vista Premium, and I can't get the software to install

Answers :

Hello shari_ward,
\015\012HERE is the Pentax English website.
\015\012Unfortunately, the Pentax Optio e10 is not compatible w/ Windows Vista (nor is its software if you can't even get it to load).
\015\012This is a common problem when new operating systems enter the market and ursurp an older one that's been around for a long time (e.g. Windows XP to Windows Vista).
\015\012Many older software programs will not run on the new operating system. We see this quite frequently w/ hardware as well. Older hardware that is no longer supported by the manufacturer will not have Vista-compatible drivers released for it. So, that hardware often will not run on a computer w/ the new operating system installed either.
Please, let me know if this response was a "FixYa"
or "Helpful" for you or, of course, if you have
any additional questions, etc on this topic.
\015\012If the information I provided you w/ resolved your
problem or lead you to a resolution for your
problem or an answer to your question, then, a
"FixYa" rating would be most appreciated. @:)
\015\012It is best to wait until the problem has been
resolved b4 scoring the experts who participated in
solving your problem or answering your question.
(Once you enter a rating, the problem will be
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\015\012Very often it will take more than one exchange of
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\015\012Thank you
BJ @:)

\015\012The webcam function of the Optio E10 is not supported in Windows Vista.

However you can try this out:
Right click on the software icon on your desktop the select properties.Now choose the compatibility tab and then choose win xp sp2.click ok.now try opening your software.If it does not open then nothing can be done you will have to contact the company for vista supported software.

Please don't forget to rate the solution.
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