Having problems with your Digital Cameras ?

My fujifinepix z720 is having a problem. The problem is that whenever i turn on the camra this error comes up saying lens error and the screen is very blury and it will not let me take pictures. Please help me i just got this camra and i really cannot afford right now to get a new one. I just bought it in july so its recently new. thanks so much

Answers :

Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Repair Help & Product Troubleshooting for Digital Cameras

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

My fujifinepix z720 is having a problem. The problem is that whenever i turn on the camra this error comes up saying lens error and the screen is very blury and it will not let me take pictures. Please help me i just got this camra and i really cannot afford right now to get a new one. I just bought it in july so its recently new. thanks so much

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Digital Cameras

I got my sanyo xacti last 2008, but unfortunately i only used it for a year. got problem with its lens.. it's not closing anymore.. every time i turn it on, it says "system error".. i can't find any technician to repair it. i feel so upset about it because i got this camera when i was working in turkey. now i don't have a job anymore, i can't afford a new one. hope you can help with my problem. thanks

Hi.This is a common problem.You can send camera for repair here: Repair.See here an article: ... Sanyo Xacti VPC-T1075 10MP Digital Camera with 3x Optical Zoom 2.7" LCD- Purple

CF Card I took my cf card out of my camera to be sure I got the right card when purchasing another card. My first card was 1.0 GB and I purchased another, 2.0 GB. I tried inserting the new card tonight and could not get it to go in. I then discovered that I had the card turned the wrong way when installing. I finally realized the way it should go in and got the card installed. Once in the camera, I began getting an error message saying "Err CF - There is a problem with the CF card. - Replace the

You can actually buy a replacement card reader at darntoothysam.com for $21.95. ... Canon EOS-20D Digital Camera with 17-85mm Lens

I just got the Nikon Coolpix P100. Wonderful camera. Here is my problem. I can download the photos. But I cannot edit them. When I try to go to picturetown it asks for my email and password. It will not accept my password. Thus I cannot download any photos to it, and really enjoy 'doctoring' the photos. Please advise me as to how to reset, or get the right password. Thank you.

On the login page to mypicturetown, click the "Forgot your password?" link. ... Nikon Digital Cameras

Hello, Up until 2 days ago, I was able to start my camera and use it easily. Now, I cannot start it because there is a message that says "Lens error, restart camera." What should I do? I really like my camera and JUST bought a new memory card for it today, although this problem has been happening since yesterday. Thanks for your help!!

Try these procedures. ... Canon PowerShot SD600 Digital Camera

ESApp.dll problem I followed the advice to use a cleaner, so I got the Registry Patrol, well that did not work. now I cannot get it off of my computor. I can't find it in my delete files. I purchased RegCure, Which it did not solve my problem. I still can't log on to Kodak easy share, now I cannot update windows, or AT&T updates. What can I do to fix these problems. On kodak it says Error Cde 1334x97x4252799284x

A registry is a very intricate set of software instructions. A cheapregistry cleaner can do more harm than good believe me, I have seenregistries destroyed by cheap junk! Stay away from free or cheap registrycleaners! Try this ... Kodak EasyShare DX4530 Digital Camera

I bought a new canon 50d in july and used it through the summer sporadically in preparation for an overseas trip. Periodically got an error 30 message on the LCD but always ok after turning camera on/off. In India for 3 weeks in Oct. Got the error 30 screen 4-5 days a day during heavy shooting. Internet says error 30 is shutter problem. Does camera store (Ritz Camera in DC) fix this? Camera is barely 4 months old. What should I do? Please keep explanations simple since I am technology challenged

Sorry about the trouble you're having with the camera. I searched the manual for error code 30, but I found nothing.You could try Ritz, but I think you'll find they're probably not set up for repairs. Since the camera is less than a yea ... Canon EOS 50D Digital Camera with 28-135mm lens

Lense Error I have a problem with a message appearing on my camera screen, "Lens error, restart camera". I have restarted the camera many X's. I have replaced the batteries. That is not the problem. What is the problem? I really do like this camera and it is farely new. Downloaded the Advance Guide and that is how I found out what the message means, but what can I do? Why did is happen? I am putting these questions out there for the experts. HELP

Dear Can On:\015\012\015\012Unfortunately only a small percentage of lens errors can be resolved on their own, such as by restarting your camera. If that doesn't work then the camera will have to be sent into the service center for repair ... Canon PowerShot A570 IS Digital Camera

Tried to down load pictures from my new A630 to my existing Cannon utilities program. The program would not open. I then took the new Solutions disk and installed the programs. /when the installation was complete I tried to down load the pictures again. When I attemted to down load I got an error message the Zb Module had encountered a problem and had to close. I got the same response when I tried to open the Zoom browser. I tried from the shortcut and by going direct to the programs.

SteveJudy, Uninstall all utilities related to the Camera in question (via add/remove programs within control panel), re boot, and install the utility from the disk that came with your new A630 and give it another try.Good luck. ... Digital Cameras

Sony dsc-f717 memory stick error I have a problem with my camera mentioned above, error number is C:32:01 that shows after I take several pictures or a short video. I changed the memory card into a new one and I still got the same problem. I also fomatted the memory stick on the computer and in the camera.

A letter and number error code of C:13:xx \012is an indication the recording media (floppy disk or Memory Stick® \012media) you are using is either not supported for use with the camera, \012not formatted properly, or is damaged or faulty. Since ... Sony Cyber-Shot DSC-F717 Digital Camera

Card Error HI, Just got a problem. Cannot download my Christmas pictures: i've got an Card Error. Do you think that a photo center can help get my pictures?

Hi , scan with anti virus sim card / the computer will stop downloading if detect viruses.Sometimes the sim card adopter can block the downloading due to imcompatibility of the sim adopter.\015\012The Photo center can down load pictures and c ... Fuji FinePix S3000 Digital Camera

Format xd card error I bought new Fugifilm xD-Picture card, 1 GB, and putit in camera. Brought up format screen and attempted to format. All I got was "card error!". I thought the problem might be the brand. So, I bought an Olymous xD-Picture card, 1 GB, loaded it into the camera. Attempts to take a picture resulted in "card error!" so I tried to format, with the same result - "card error!'.

Try formatting the card on your pc, connect the card to a card reader, open my computer find the card, right click format, try standard fat first and format. if that doesn't work try Fat 32. ... Olympus Camedia C-350 Digital Camera

I was shooting with my D70s today and got a CHR error. I switched to a new card and no problem (I hope...) When I went to download all my pics, I see that the camera created files win a different prefix- usually it names them DSC_##. The errored files are DQCJ## and are unreadable. Is there any way to recover those pics? And why did it suddenly error out?

There are many programs that specialize in recovering images from memory cards. I googled and got these ... Nikon D70s Digital Camera

Disc Error I'm in desperate need of your help. I tool almost 100 pictures at a friend's bridal shower. When I got home and turned on the camera to look at them I wasn't able to do so because of a disc error. Disc acces starts when I turn the camera on and then there is a disc error with a alert sound. Also blinking on the top right is a disc symbol and C:13:01, which I am assuming is the time this occurred. I REALLY need to view these pics. I tried everything from turning the camera on at every

Download Picasa from Google (Free photo editing software). Upload your photos to Picasa (on your hard drive) via the grey cable (firewire) that comes with the camera. Then swivel the top button to setup and re-format the disk. You will lose all th ... Sony Mavica MVC-CD200 Digital Camera

Error #e21 I've got a kodak easyshare v610, which is RUBBISH!!!, but apart from that at least I was really looking forward to make some simple photos on it, but after half a year of using it ERROR E21 appeared on the screen! It's switching off or freezing and showing photos in many different colours saying "error e21" constantly! I don't have any warranty on it. What should I do? Chuck it away? I've paid for it £350 + SD memory card £50, I know, now new one is worth no more than £120...

Having had it for half a year - how come no warranty?\015\012If you acquired it through regular means and still have purchase documentation then back to the retailer it goes.\015\012The problems you mention are definite - firm ware errors and seller/ ... Kodak EasyShare DX7630 Digital Camera

Power surge Hi, Everytime I connect my camera to my computer, the computer gives an error message saying a power surge has occurred on the USB port and so it disconnects the USB port. I bought a new cable to connect the camera thinking that might be the problem but I still got the same error message. Hope you can help!

... Pentax Optio S40 Digital Camera

I replaced my Lumix TZ6 with a TZ8 because of system error (focus) problems. Now my new camera has the same. I am abroad and in a country with no Paanasonic repairers and have already sent my camera to England for a friend to deal with it for me. Help! What is this problem? How is it caused? I love the camera but cannot be without it

HelloThe problem is that the lens has become stuck in the barrel(This can be due to dropping it, sand particles). There are some DIY solutions you could try, but the \012probability is that you will have to get it ... Digital Cameras

Just bought a new Fujifilm Camera model S1800. I get an I/O error when trying to download the pictures from the camera using the Finepix program. I reloaded the program and got the same problem. I have no problem downloading the pictures using the Windows Picture Gallery program so it must be the Finepix p[rogram??

If you really want to use the Finepix program and you've been to the support section of the Fuji website to download any software updates, then I suggest you get a card reader and download the pics to a folder you create on your desktop. Once there, ... Fuji Digital Cameras

Okay ..so here's the thing. i have a Sony Cyber-Shot DSC-S500 and i think its perfect eventhough there are new cameras but right now i cant afford it and buy a new cam. the problem is that the battery locker ( i dnt know wht do we call it, but its the plastic piece we use it for holding or locking the batteries ) is broken. and it cant be closed unless i rapped it with some scotch tape...:( its devastating...is there anyway to fix my battery cap( or locker)? thx and sry for my bad english :S

Https://servicesales.sel.sony.com/ecom ... Sony Cyber-Shot DSC-S500 Digital Camera

Hello, I have the following problem: I cannot delete images neither take new pictures. When i try to delete pictures it shows the following message: The card is locked, unlock the card to access delete features. When i try to take a new picture it shows the following message: LENS ERROR Try turning the camera off and on again (before this message it says card locked). Thanks for help!!!

Unlock the card by moving the slide switch on the side of the card. Solve your lens problem with these:\012Fixing a Lens Error ... HP Photosmart M447 Digital Camera

Autofocus problem I dont really know how to explain my problem.. I got a Nikon D40 for Christmas last year and last week we went on vacation. The camera was working fine. but suddenly the camera wouldn't auto focus. Everything is set on auto.. I only have the lens that came with the camera. The battery is charged.. it doesnt even make a noise like its trying to focus. the wiewfinder bracket thingy lights up red but nothing after that. I am new to photography so I know I probably sound like

You have to hold the shutter\015\012down halfway as you compose the first shot so the AF system can focus\015\012and lock, and then the camera fires instantaneously when you press the\015\012shutter the rest of the way. ... Nikon D40x Digital Camera

I've got a Fuji Finepix s700 and it's started throwing an error when I'm importing files to iPhoto -- files can't be imported, unrecognizable file type or may not contain valid data. This is happening with both .jpg and .avi files, I can't see a pattern to which files are deemed unrecognizable (they're not always consecutive or at the beginning or end of the import). I've tried a new memory card, still getting the problem (though the error does not happen with every upload). It happens when I

Hi.If you are sure that the camera is recording files with a bad header, then there is a problem with camera firmware. ... Digital Cameras

I am having problems with the sony mvc-fd73. It keeps showing disk error when I put the floppy disk in.I was given the camera and I bought new disks for it. They are the right ones but it continues to say disk error when I put them in.

New discs (memory cards) need to be formatted in the camera to work properly. ... Sony Mavica MVC-FD73 Digital Camera

Lens Problem I got a new Kodak EasyShare C613. The lens just won't go in and it shows lens errors 10e,1,0,0 and 20e,1,0,0.There was no mechanical shock imparted whatsoever.I was trying a SanDisk SD card. The lens opened and it just won't go in. Please help. I got the camera shipped from the U.S so even warranty won't work.

Okay, Kodak is a load of **** if they won't allow warranty on an item that doesn't retract. And I got an SanDisk SD Card like you, and on most of my pictures it says, "FILE FORMAT UNRECOGNIZABLE." You should Email Kodak and talk to them about that wa ... Kodak EasyShare C613 Digital Camera


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Nikon COOLPIX S51 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.3387 seconds