Having problems with your Digital Cameras ?

I dropped my canon power shot sd 1300IS and now it does not close or turn on. Grrrr, before I give it up for lost, are there any quick fixes I might try?


Answers :

Fixing a Lens Error on a Digital Camera
\012


\012

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
\012

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
\012

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Repair Help & Product Troubleshooting for Digital Cameras

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

I dropped my canon power shot sd 1300IS and now it does not close or turn on. Grrrr, before I give it up for lost, are there any quick fixes I might try?


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Digital Cameras

Software I lost the install disk from my camera and when I hook up my Mercury CyberPix S-555V to my pc a message pops up that tell's me window's can not find the driver and asks to search online or i can blah blah blah.... and to contact the manufacturer's so here i am after like 2 hours of trying different shit. Im hoping you guys have a quick and easy fix for me ... I'll be standing by . Thanks.


Send me your email address and I`ll send you the driver. [email protected] ... Mercury Electronics CyberPix S-555V Digital Camera

This afternoon my husband spilled some cappuccino down the back of our Kodak Easyshare P850 camera and now it isn't working ... i tried a fresh battery but that didn't do any good ... Any suggestions as to what i might be able to do to fix this or is the camera completely ruined? ... Appreciate any help you may be able to give ... Thanks in advance ... Carole


This is a tough one to fix, since the camera will have to be disassembled, and cleaned as thoroughly as it can be, with distilled water and clean, absorbable cloths, and even then, it might not work. If the camera was turned on before the liquid s ... Kodak EasyShare P850 Digital Camera

Lost photos When I try to look at my photos, only the last two show up. I thought they might have been accidentally deleted or the SD disk might have been currupt. I tried three different photo recovery programs. Each one showed hundreds of copies of the last two photos I took. Is there a way that I can get the rest of my photos back?


Have you taken anything new on this camera? \012 In fact, after the accidental deletion or formatting, the deleted photos on a camera memory card absolutely can be restored with the help of a data recovery program, as long as they are not overwr ... Polaroid a300 Digital Camera

Lens error I have a Canon Powershoot SD1000 and it was working fine until one day the lens stopped retracting. Now it doesn't retract and I get a Lens Error, Restart Camera message. I looked at other websites to get help and tried some of the ways they suggest to fix it. Not sure if its working, because it still gives the same message and makes a noise sounding like its trying to retract then gives me the Canon welcome picture. I've only had this for a little over a year and would like it to be


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon IXUS V2 Digital Camera

"whiteout" My exlim started to give what I'd describe as "whiteout" - ie pics just come out as if totally overexposed - when in the Himalayas trying to capture snow scenes. I resolved the problem by zooming in slightly for each pic, but this sol'n has now failed, and even at max zoom the pics are no good. I've run through the settings trying to ensure that all are reset to factory default - and have run out of ideas..... Seeing past correspondence about trying to get these fixed - esp near Cairn


If the photo shoot out show white , the obscure (quality variation),and even horizontal line ( white lines), and so on over-exposure cases,even if the use of anti-tremor, set to default values are invalid,because the camera shutter fault. ... Casio Exilim Zoom EX-Z700 Digital Camera

My camera won't turn on but it'll let me view all my pictures just fine. I think their might be a problem with the shutter because it sticks out a bit. When I try to turn my camera on it'll show the FujiFilm Welcome Screen and then just go to a black screen. If there is anyone who knows how to fix this without taking it to get fixed professionally please tell me, i would be very grateful of that! If not, and you know where they can fix it (other then sending it back to the company) please inform


This is a very common problem. It may need firmware upgraded. The manufacture will do it for $50 or you may be able to find a software update on the web. ... Canon PowerShot A620 Digital Camera

Lens trouble My lens will not come out entirely on my camera, for when I push the button to turn it on, the lens tries to completaly come out but then quickly retracts back halfway and remains stuck about halfway open. The screen is black and the light flashes red everytime I turn on the camera, along with a noise of something stuck. I have tried using that little button that someone told me was the reset button, along with plugging it in, and charging it. None of this has helped me with fixing


Appears to be a repair issue... lens track may be off ... Olympus FE-280 Digital Camera

I cannot turn the camera on. I guess it was dameged during my holidaying. I recall that, the camera was excidently turned on inside its holder and as the mechanism tried to push the lense out from the body it was blocked by the bag holding the camera. Now, when I try turning the camera on, the lense could not move forward at all. It gives cracking noises and turns itself off. Could this problem be fixed or better to buy a new camera? Arthur


If your camera isn't under warranty, I think that it has no worth to repair it by the after-sales.\015\012But you can try to fix it by your self, anyway there will be no loss for a bad camera.\015\012May be this post will be any helpful: ... Pentax Optio 60 Digital Camera

Zoom broken my camera was on then bed & the zoom was out to normal level. i tripped and fell on it & now the inner bit of the zoom is wedged at an andgle and wont move. i tried turning the camera on to see if it could move it at all itself and the mechanism tries 5 times then gives up and the camera turns off without turning the screen on. Does this sound fixable as i only got it xmas '07 and my dad never took out the insurance. If yes any ideas where I could take it/send it to get it fixed? I l


The impact damaged has jammed you lens assembly. I see these all the time in my shop. If it can be repaired without parts a shop should be able to do it for you for around $75. If it needs a new lens however it will not be worth the cost (the part ... Olympus FE-210 Digital Camera

Display reads "unable to use card. format? yes no." I've had the camera a few years now and never had this problem. I have: 1. tried to format but it still gives the same message 2. tried several other cf and memory stick with same result 3. these same cards still have all the same picture files 4. I checked the troubleshooting in manual I have always enjoyed using this camera and wonder it it can be fixed or if I need to shop again.


... Sony Alpha DSLR-A100 Digital Camera

I have two years old Sony DSC S 750 Digital Still Cemera. Suddenly it is producing photos with small Horizontal Lines. I have tried to restore the factory settings and tried with different settings. But, it is still giving pictures with horizontal lines. I always keep the battery away from the cemera when it is not in use. I never mis handled and dropped the cemera. Please tell me how to fix the problem.


HelloThis will be caused by the CCD sensor beginning to fail. The CCD sensor is how the camera sees. When it begins to fail, you will get distortion in your images. You could opt for a repair, but it would be more cost effe ... Digital Cameras

Lost receipt hello i am trying to get a digital camera fixed at kodak. the camera is still in the warranty period however i need proof of purchase and by now i have lost the receipt. the serial nomber is KCGGV74718311. purchased on: January 12 2008 store location Pembroke Pines, pines boulevard, 33026 approx. b/w the hours of 1pm-4pm thanks in advance


Normally you are required to send the receipt away with the warranty card when you register the purchase for warranty with the manufacturer. \015\012FujiFilm UK offer a free estimate and quotation for cameras that are without warranty, perhaps ... Kodak EasyShare M853 Digital Camera

Downloading Pics I'm having the same problem...all of my pics downloaded just fine the first time. Now when I try downloading I keep getting "No camera found" error box even though I know it's there. I've tried everything except uninstalling and reinstalling ZoomBrowser Ex because I don't know if I would lose my pictures. Did you ever find a solution to the problem? I think it's a software problem because it's mentioned in their troubleshooting user guide. but they don't really give a sure fix.


I am having the same problem & can't figure out the solution \015\[email protected] ... Canon PowerShot A80 Digital Camera

I have a Canon PowerShot SD 870 IS and I dropped it 2 days ago. Now I'm trying to fix it. It's giving me an error that says "lens error, restart camera" How do i fix this problem?


Hold on to the lens while shutting down the camera. Repeat this till the lens is squared. Then restart the camera... try this a couple of times. Try not to force the lens too much. The key is to have the lens extended completely when on and lens squa ... Canon PowerShot SD880 IS / Digital IXUS 870 IS Digital Camera

My Sony DSC S40 Digital Camera is giving problem. I purchased the camera on Sept 2005. Lately i am getting format error. Whenever I click photos I am not able to get my half of the photos. When I try to connect the PC and transfer the pics, message displays file is corrupted and when i disconnet the cam and try viewing it on the camera then format error. My valuable pics have been lost. Please help !!!


When you disconnect from the computer, do you use the "safely remove hardware" icon at the bottom right of your screen or do you just yank out the cord? When you yank, most of the time you will corrupt the card and even the camera. You can try to dow ... Sony Cyber-Shot DSC-S40 Digital Camera

I have the Easyshare c713. and I am trying to upload photos but it is not giving me the option to do so. I have plugged in the USB cable plugged it into the computer plugged the USB in to my off camera. Then I turned on my camera and the option page comes up but does not give me any options. How do i fix this problem?


If you are getting this much then you will find Kodak EasyShare icon in MY Computer. Clickon it and use it as a normal folder. ... Kodak EasyShare C713 Digital Camera

I bought my J30 a month ago. No issues previously until this morning when I tried turning it on. Came lens came out as normal but then closed stating "shutter error". Tried taking out battery & card but the same thing happened again. Any quick fix available or send it back to manufacturers?


Hi,Shutter error means the shutter inner switch is stuck if the camera is under warranty then replace it as to repair it you will have to open the camera. ... Digital Cameras

Lens fails to come out on dsc-w50 Camera tries to open then gives a note of failer and to try again. Is there an ez fix?


ACTUALLY THERE IS A PROBLUM IN YOUR OPTICAL BLOCK ASSY MEANS IN LENS SECTION ITS NOT EASY TO REPAIR AT HOME PLEASE GO TO YOUR NEARST SONY SERVICE CENTRE & FIX THE PROBLUM ... Sony Cyber-shot DSC-W50 Digital Camera

Canon EOS Digital Rebel XTI 400D Displays Err 99. Problem with CF card. Replaced with brand new card-still same err 99 camera is totally charges, acts dead, keep flashing Err CF, I try to format, it then says busy and gives me an Err 99. Please help! I'm lost w/o my camera!


Normally it can be an assortment of things:Dirty contacts between lens and mount causing a glitch in the communication.Use of outdated or obsolete chipsets on certain lenses \015\012Jam in the motorI/O error on the cf ca ... Canon EOS-20D Body only Digital Camera

My Nikon Coolpix S210 is giving a Lens Error message and will not focus or stay on for more than a few seconds. I cannot get to the menu even to try to fix it that way. Any ideas?


I have set the 8meg as default , but I can;t seem to record any pics above 1.5mb ... Am I missing something ?? ... Digital Cameras

Olympus u series mju 410, has manual sliding cover over lens, when retracted camera wouldcome on and be ready to go. this has now stopped happening, have recharged battery, seems ok. the only way i can get something to happen is if i press and hold the quick view button on the back, i then have a picture in the screen and can view all stored photos, however cant down load etc, have lost manual, but have tried all known button options, i hope its just something silly, thanks neal


... Digital Cameras

Suddenly I cannot search for images on my camera face.It seems to be stuck on one early photo. I tried to go to " lock " images -no help. also my computer will notprint pictures taken since July 28 or so. The camera worked fine until this AM. Can you also tell me how to delete a pic I don't want recently taken? ( if the other problem gets fixed )thank you so much Mickey Savage in Oregon I am so hoping I have not lost those latest pictures !


You need to remove the battery from the camera for 5 minutes, if that doesn't reset the programming then the camera has failed and you will need to send it in to an repair center, check your user manual for locations. as far as the images go if you c ... Polaroid i733LP Digital Camera

Code 99 I am able to shoot an image, it is recorded, then I get a code 99. I recycle the power off, I can shoot another single, then I get the code 99 again. Any quick things I might check before I ship it off for repairs? I tried different batteries, checked the voltage on the 3V battery, it's OK, removed & reseated the lens after checking contacts. Thanks


... Canon EOS 40D Digital Camera

I was live chatting with marked and he was trying to fix my problem BUT I lost my connection and have only just been able to return.


I"m sure that anyone else would be sure to help you with your problem. ... Digital Cameras
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.2847 seconds