Having problems with your Digital Cameras ?

Please help me Canon A 570 power shot is dosn't work, the lens not open. The scrren said "lens error - restart camera.... What can we do..?? Oscar.


Answers :

Fixing a Lens Error on a Digital Camera
\012


\012

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
\012

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
\012

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Repair Help & Product Troubleshooting for Digital Cameras

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Please help me Canon A 570 power shot is dosn't work, the lens not open. The scrren said "lens error - restart camera.... What can we do..?? Oscar.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Digital Cameras

Lens error When I turn the camera on it says "Lens error, restart camera," and turns itself off. When I turn it back on, the same problem occurs. The lens covers aren't completely closed, and the entire lens seems to be sticking out a little bit, like it didn't retract all the way. Please help! Thanks. Turn on the camera, camera shows a canon logo, then before turns off it said lens error, restart camera


\015\012\015\012I have a solution posted in doc "nikon s5 s6 lens cover error repair.doc"  uploaded on site http://www.esnips.com/web/papputatiyasStuff&n ... Digital Cameras

My daughter was using the camera and she said the lens was stuck in the extended position so she pushed the lens back in ... Now when I try to turn it on an error comes up saying 'lens error restart camera


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is t ... Canon PowerShot SX100 IS Digital Camera

Lens error!!!! my canon s515 is less then a year old, and i was taking pictures when the camera said it had a lens error. I restarted the camera and it stayed on the welcome thing and the lens squeaked and just went back and forth. HELP!!!!!!!!


When i turn on my camera the lens comes out ,then goes back in saying theres a lens error.it tells me to restart my camera but im not sure how too. is it just turning it back on ,or is there a reset button? ... Canon PowerShot S5 IS Digital Camera

My canon powershot A560 started, lens came out then it beeped and on the screen it said 'lens error, restart camera'. How do I restart my camera?


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot A560 Digital Camera

I bought this camera on ebay for my daughter- it seemed like a good idea at the time. I have the same model (bought new) & have no problems. The ebay camera went through batteries alarmingly fast and when I changed them they were hot. On our 6th day of ownership a message appeared on the screen that said "Lens error, restart camera" We could not restart the camera b/c it wouldn't do anything - it was dead and the lens won't retract. Does this sound fixable? Does anybody know what would cause t


Of course, you now realize buying on Ebay carries some risk...why was the camera for sale in the first place...because it worked so well? Anyway, try these:\012 ... Canon Powershot SX110 IS Digital Camera 9.0MP

I have canon SD1000 and went to turn it on and the lens would not come out and the screen said lens error restart camera. What do I do?


Try using a hurricane blower or forced air on the lense. It may be dirt trapped it the lense. if it appears to tilted to one side it may need repair. Taking out the batteries sometimes reset the lense see it that works first. Good luck! ... Digital Cameras

When i switch on my camera... suddenly stuck and one instruction inside camera said...lens error restart camera. how i want to restart again?? i never had this problem before


HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\ ... Canon IXY 1000 Digital Camera

Restart camera i have a canon sd750. i went to go turn it off and it said lens error restart camera. i hit the power button and it says the same thing


Try the procedures in this tip. ... Canon PowerShot SD750 / IXUS 75 Digital Camera

I am trying to use my camera and it saids there is a lens error and that i have to restart my lens it is a new one and i havent drop.


Try these procedures. ... Canon PowerShot A480 Digital Camera

I put my camera in my backpack and the lens got stuck, it won't come out at all. When I turn the camera on it says "Lens error, restart camera". I've tried everything this site said to try but nothing has worked. My camera is a Canon Powershot A560. Does anyone know how I can fix it? Please Help!


Try these procedures. ... Canon PowerShot A560 Digital Camera

Lens error, restart cameraI turn on my camera, and I get an error message stating Lens error, restart camera, the lens is open and will not retract, I have removed the battery and tried to restart. It will not go beyond the lens error message


Try these procedures. ... Canon PowerShot SD850 IS Digital Camera

Lens error, restart cameraI turn on my camera, and I get an error message stating Lens error, restart camera, the lens is open and will not retract, I have removed the battery and tried to restart. It will not go beyond the lens error message


This is probably THE most common problem with digital cameras. Try these procedures. ... Canon PowerShot SD850 IS Digital Camera

Lens error, restart camera telephoto lens is stuck in zoom position and won't retract, so when i turn on camera, screens says "lens error, restart camera", but it won't restart...just keep coming up with same error message


Hello mnickoliThis is a fairly common error especially with the A560.This either means that something is jamming the lens , or that the\015\012lens sensor is faulty. This is a very , if not the most common problem\015\012with modern digit ... Canon PowerShot A560 Digital Camera

How do you fix 'lens error restart camera' I put it in my bookbag. I guess i threw my bookbag around and now i have this "lens error, restart camera." The lens froze halfway and it's staying that way. Please help. I have te same problem with my camera the battery went flat and the lens was still out so i tried to tur it on but it says lens error 112 and it won't turn on !


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Sanyo VPC-S7 Digital Camera

Lens error my canon IXUS 860 IS is having a lens error problem. firstly, the lens cant retract back and when i try to switch it on, the screen will say 'lens error, restart camera' so how do i restart the camera?? i'm currently overseas and although my camera is within warranty, i cant possibly send my camera back to the original country for repair. is there any DIY method?? i'm an amateur at cameras so i do not wish to try any method that may further make the problem worse. thank you for your h


This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Canon IXUS V2 Digital Camera

How do you fix 'lens error restart camera' I put it in my bookbag. I guess i threw my bookbag around and now i have this "lens error, restart camera." The lens froze halfway and it's staying that way. Please help. when i turn on my camera it says lens error, starts beeping, and then shuts off


WE WENT TO THA BEACH AND TOOK SOME PIC AND LATER THAT DAY WHEN WE WENT TO TAKE MORE PIC IT SAID LENS ERROR RESTART CAMERA BUT WE DON'T KNOW HOW TO RESTART THE CAM ... Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera

My camera, i think i was turning it off. And i was maybe holding the lense. Then it said lense errror. And now, everytime i try to turn it on, it says lens error restart camera, i try turning it on and of, but it doesnt work. And i need it on to upload photos on the computer.


Reset camera, take out battery, try manual repair ... Canon PowerShot A560 Digital Camera

When i turn my camera the scree said lens error restart your camera so i need your help....


Try these procedures. ... Canon PowerShot A560 Digital Camera

The problem on Canon SX20 IS (LENS ERROR - RESTART CAMERA). Nothing helps what's said in the Internet


I too face the same problem in this model. Lens error. Restart camera. ... Canon PowerShot SX20 IS Digital Camera

Canon a560 i turn camera on ,,no pic in frame,,black,,new batteries,,i did notice in the last couple of months that when i turned on the cam. it said lens error restart cam...please help,,cam is only 7 months old,,greg,,cam will take pics,, but u have to guess what u r shooting at,,thanks


Did you accidentally hit the "DISPLAY" button on the back of your camera? It manually turns the display on and off to save batteries. ... Canon PowerShot A620 Digital Camera

Ok.. well my problem is that when i turned on my camera it said that "lens error, restart camera"..how can i fix it?


OK you are probably going to think I am loony giving you this advise But No I am completely sane! This is Ripleys Belive it or not!Get a can of compressed air OR acces to a compressor at your local garage Get them to fit the triggered air ... Canon PowerShot SD600 Digital Camera

How do i fix the camera because it tried the things you guys said but it still doesnt work..can you guys help me please..when i try turning it on it says lens error restart camera


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. O ... Canon PowerShot SD780 IS / IXUS 100 IS Digital Camera

Y have a ixus 60, no I got the " lens error, restart the camera" When I sart the camera, I nowt hear nothing a then comes the piepie with Lens error, restart camera. This happend when whe make pictures yesterday, I push the camera in my pocket, after then whe got "lens error.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is that yo ... Canon PowerShot SD500 / IXUS 700 Digital Camera

Lens error restart camera- the lens is out and wont go back in, everytime i try restarting my camera it says lens error restart camera


Hi, their isnt much you can do yourself and the chance of getting it repaired is slim as knowbody will touch them as the cost of repair costs more than it would to buy another camera.how ever you can try the following to try and fix it. ... Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.2525 seconds