Having problems with your Digital Cameras ?

I have a EX-Z3 (product no. 2031914A) camera. I recently upgraded my PC which runs Microsoft Vista - previously I ran Windows Office 2000 Professional and with Picasa 2 had no problems. However, my new computer sappears not to recognise the Casio camera as an attached device...I have loaded and reloaded the software and checked and double checked connections and the USB cable. What could be the problem and is there a simple solution (for a non-technical person)?? Many thanks. Roger Neilson r.nei


Answers :

Uninstall the software.
reinstall the software with camera not connected to usb.
this often solves the problem.
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