Having problems with your Digital Cameras ?

My Nikon camera shown lens error..it was newly acquired.Only that it was bought from Sweden and I am now in Asia.It can still be repaired?

Answers :

Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Repair Help & Product Troubleshooting for Digital Cameras

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

My Nikon camera shown lens error..it was newly acquired.Only that it was bought from Sweden and I am now in Asia.It can still be repaired?

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Digital Cameras

I have a Fujifilm Finepix F50SE camera that stopped working sometime ago. I charged it but it still would not work so I thought the battery might be bad and bought a new one. The camera worked for a very short while, then stopped. I bought another battery, but it would not work. I then thought the charger was bad, but it did charge for a good while. The camera's zoom is out and will not retract and the camera will not turn on. I don't have a camera repair shop anywhere near me, especially

I don't think that it is something wrong with it ..but just the charger unable to load enough voltage to power it on ..Just look for another charger on line ..and try it ..cause If it was something not right with the camera it would not worked at all ... Digital Cameras

Can't download pictures from camera to laptop. Never had a problem before. It states USB is not recognised, bought a new USB lead & it still doesn't work. USB card reader doesnt work on my laptop. Re-installed laptop (vista) and it still wont download. sent camera for repair and got it back and it still doesnt work. phoned canon and they havent a clue and are looking into it. I have found a temporary work around by putting my flashcard in my printer and downloading via the printer but you need a

Let's go all the way back to your card reader not working when you plug it in. Are you sure? Sometimes you have to open "my computer" to find it...it will be a removable drive. ... Digital Cameras

Canon powershot G6 Can't download pictures from camera to laptop. Never had a problem before. It states USB is not recognised, bought a new USB lead & it still doesn't work. USB card reader doesnt work on my laptop. Re-installed laptop (vista) and it still wont download. sent camera for repair and got it back and it still doesnt work. phoned canon and they havent a clue and are looking into it. I have found a temporary work around by putting my flashcard in my printer and downloading via the pri

... Canon Digital Cameras

The screen on my samsung LT210 dual view camera must be broken. The front view is fine and the camera still works but the larger screen to view normal pictures has been damaged and I cannot see the picture that I am taking. Can it be fixed or should I buy a new one. There are no camera repair shops where I live. I bought the camera from Best Buy and they told me that I either dropped the camera or smashed the screen somehow. Anyway, I need a camera and wanted to know if I should buy another

From your description you would be further ahead to buy a new camera, you stated there are no repair shops where you live, and to send it away would be expensive probably costing more than a new one. The only other option is go on ebay to price a new ... Digital Cameras

I have a Canon HF M30 we bought in Dec 2010 and my husband attempted to plug in the cable into the USB port of the camera and discovered it would not 'connect' to the computer. In other words it wasn't recognizing it (we've used it many times before w/no issue) so he unplugged from camera and looked inside USB port on Camera and there was a plastic piece that was broken and just hanging in there. We sent to Canon since it was still under 1 yr warranty and they want to charge us $282 to repair it

This is a manufacturing defect for sure. Contact Canon support again and demand they fix it under the warranty. Explain you are prepared to contact the Better Business Bureau, the Attorney General, and begin posting videos on YouTube describing the p ... Digital Cameras

Lens error CoolPix L11. I switch on the camera The lens comes out. A picture is shown for about 1 second. Then the message Lens Error is displayed. The lens is retracted. After 15 seconds or so the camera switches itself off. The camera was bought in USA as a gift for a friend in Sri Lanka. Not so easy to get a local repair - if this is at all possible anyway. What is your advice? Thanks James

Try the procedures in this tip. ... Nikon Coolpix 5700 Digital Camera

Only about 9 months after buying my camera, It wouldn't turn on. I'll plug it in and the light will come on that it's charging, but when I got to turn it on, it turns on for a split second (and the zoom lense comes out) and then it turns itself right back off (and the zoom lense goes in). I thought that it needed a new battery so I bought one and it's still doing the same thing. I emailed Kodak and they said that I should just send it into them for a $60 repair fee...lame. Any suggestions?

If its only been 9 months since you bought it shouldn't it be covered for repair? espically if its a manufactures fault,which it sounds like. ... Kodak EasyShare M863 Digital Camera

My camera fell into sea water but it is still under warrenty.... will they repair it for me?? its just 2 months i bought it..

No, they will not fix a problem caused by the owner dropping the camera in the ocean....only manufacturing defects. ... Pentax Optio S5n Digital Camera

I bought a new sd card and when i put the card in the camera it has an error. my old sd cards still work in the camera. i have bought four different sd cards and tried them in the camera(still getting an error message)put in old sd card and it worked fine.

Try formatting the card in your PC\015\012Most camera Mfr's do not recommend this but I have found it to work.\015\012If you have an adaptor that will allow you to plug the card into your pc just do so and format whatever drive letter it ... Vivitar ViviCam 3750 Digital Camera

I have an exilim ex-s770 camera a little over 2 yrs old. the camera battery will not charge. bought a new battery , still no charge, bought a new charger still will not charge. whats up with THIS?? Is there a problem with camera?? BILL


I have a Olympus FE 190 Camera. After a couple of pictures the battery reads red and I can take the battery out and put it back in again and it reads green. I thought maybe I have a problem with the battery so I bought a generic battery for this camera charged it up and the camera doesn't turn on. So I bought an olympus battery, charged it up and put it in and the camera still doesn't work. the only battery that kind of works is the original battery the camera came with.

... Olympus FE-190 Digital Camera

My Coolpix L5-camera with 8 mega byte memory, does not take sharp focused pictures.At"Best Buy" I sent off the camera for repair. After "repair" no change could be detected. My camera is still making, out of focus pictures. At the same time I am not able to receive an owners manual for this camera. My warrenty is ending August the 8, 2007. Please help! Louise E.

Check this link it will help you http://www.megapixel.net/reviews/nikon-l5/l5-gen.php\015\012 \015\012Hope ... Nikon Digital Cameras

Hello! I bought my camera off of Ebay. I used it for a month or two and it worked great! I fell in love with this camera. I had it in my car In the glove box for the past few weeks and I pulled it out a few days ago. I charged up the battery and put it in the camera, but it wouldnt turn on. There is a little green light that comes on but the camera wont do anything. I thought it might be the battery so I went and bought another one but it still does the same thing. Why is itdoing this? Is it fix

How hot did it get in the glove box of your car? ... Olympus FE-340 Digital Camera

I have a samsung i6 digital camera. I have been using it for 3 years without problems with a PC. Now I bought a MacBook. I copied the photos to the mac and chose the files on the camera and pushed delete button. It seems as if the files are deleted and I can no longer see them on the camera but the memory they used to take is still unavailable. It feels like the photos are still there and I cant delete them. I cant use my camera anymore. Please help! I need to make photos on New Year s eve! Hap

Try an external usb card reader and let the card pop up as a drive on the Mac. You should be able to see everything. Just do not format the card or you will loose everything ... Samsung Digimax i6 PMP Digital Camera

I have a canon rebel xti with an 18 to 55 lens .. I recently bought an external flash to sit in the hot shoe .. now when I removed the flash from the hot shoe .. the cameras own flash will not pop up and work... I can manually pop the flash but it still will not work..  I thought that when I bought the flash at the camera store the sales person turned off something on the camera for the new flash to work.. is there something I need to change in the menus to get the cameras own flash to work.....

I had the same problem. \015\012Look closely at the hotshoe. Inside it, way over to the side, under one of the tabs on the side, is a tiny metal strip. When you attach an external flash, the strip is pushed down and holds down a tiny button ... Canon EOS 400D / Rebel XTi Digital Camera with 18-55mm Lens

I just bought my camera while on vacation and everything worked fine. I came home and tried to take a photo but the battery went dead and the camera did not retract. I charged the battery thinking I could put it in when charged and this camera would retract but it still wont. I can look at pictures but when I put it on the feature to take photos the camera shuts off and it still wont retract. Thank you please respond to [email protected]

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Olympus Stylus 7010 Digital Camera

Sharp VE-CG40 I bought this camera off ebay. I do not have any software for it. I cannot get it to transfer pictures to my computer. I think i need to install a driver. It is a Sharp 3x Optical Zoom Digital Still Camera VE-CG40. Where can I download a driver? Hell I have the camera model sharp Digita till camera the model is VE-CG40U. I bought this but i don't have the software would you please send for me the software thank you very much.

... Sharp VE-CG40U Digital Camera

Samsung s1050 HI, I bought a samsung s1050, and after using regular batteries my camera will not turn on. i called samsung and they told me to buy batteries with a 2400 mah. These new batteries have been placed in, but still there is no power to my camera. please assist me soon as i have moved out of the US and have a trip to Italy in less than 4 weeks. Thanks a lot! I have an S500 digital samsung camera, and the same problem persist, I have bought new rechargeable batteries for the camera,

Rechargible batterys need to be charged before used on anything ... Samsung Digimax S500 Digital Camera

Bought a digital camera two weeks ago, FE3000 Olympus. Cant take a picture without horizontal lines appearing on my LCD.only 20% of the pictures I take are without these lines. When I use the video, its is perfect. Still images however are difficult to appreciate. I bought camera for daughter because I thought it was a point and shoot camera. Even in iauto mode I seldom get a perfect shot. What is wrong???????Please help me. I am willing to pay 9.95 if you can help me fix my camera. Again its an

The lines on the pictures are most likely caused by a ccd sensor problem, its the sensor that actually takes the picture.The issue could be the lcd display failing but since the lines come to the pictures that you get from th ... Digital Cameras

My friend gave me his used camera when his wife bought him with a new camera for Christmas. Although she bought it with his money, he still liked it. I didn't see it yet but he said it had a lot more pixles than the used Vivitar he gave me. OK, it's a hand me down camera. At least it's a good brand. Anyways, he gave me a slightly used Vivicam 3750 but with no box, instructions or disc. He did however manage to find the cord. Is there anyway to get you guy's to send the drivers or start up disc f

You shouldn't need to download any drivers. What kind of computer and operating system do you have? Once you've taken some photos just plug the camera via USB into your PC and it should launch the photo transfer application automatically. ... Vivitar ViviCam 3750 Digital Camera

I just got a second hand bought Kodak EasyShare C913 camera. After I got it I took only 7 pictures, after that it wouldn't let me take any others because it would say 'internal memory is full.' I just bought an 8gb memory card and I'm pretty sure I programed it so the camera reads that it's memory goes on the card and such. But it still says the memory is full and I'm not sure why. I don't know much on cameras I just want to use it for pictures and then to upload them onto my computer. Please he

The C913 is designed to work with SD cards. Your 8GB card is actually an SDHC card. While SDHC cards will fit into the slot, they will not work. You need to use SD cards 2GB and smaller. ... Digital Cameras

Fuji F700 Hi, where did you send your camera to in order to get the free repair ? was it still under guarantee ? I am in UK and on the Fuji.UK website I had to fill in a form where it asked for my seriel number. It quoted me a £59 = $100 repair or a £35= $70 trade in. Now whenever I return to the site it seems to know me and asks me if I want to go ahead with the repair or the trade-in ! Its not good as although the camera is out of it's 1 year guarantee , I have hardly used it . maybe taken les

My camera is around 4 years old and they replaced the CCD under warranty. They returned it within 10 days and didn't quibble about the warranty. They can obviously trace the age of the camera by the serial number.\015\012\015\012I am al ... Digital Cameras

Black screen When i bought a usb cable for my pentax s5i.. and connected it to the computer the screen suddely turned black, i thought that happened coz the computer is reading it but the computer wotn recognize it at all and even when the camera is not connected to the cable.. the screen is still black.. i tried taking the battery out and squeezing the camera but it still wont work.. it still takes pictures htough and the pictures are fine. Thanks for your help :)

... Pentax Optio S5i Digital Camera

Camera was dropped in water for just seconds. It won't change between modes: play, video rec, and still shot. It is constantly in still shot mode. The battery dies quickly. I bought a new battery and it still dies quickly. Pictures taken have vertical lines and often are whited out. Anything I can do to fix this? Would it be better to buy another camera or have this one fixed?

Water has got inside the camera and is causing the problems you have stated.\015\012The battery is discharging quickly due to the water damage and the pictures you are able to still take have symptoms of over exposure, most likely caused by wat ... Fuji FinePix F450 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.5470 seconds