Having problems with your Digital Cameras ?
Won't turn on
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
My polaroid i1237 wont turn on, it did this once before where it said replace battterys & turned offf but it turned back on & was fine the next day. this time it wont turn bac on i replace the batterys but it just wont turn back on
... Polaroid i1237 Digital Camera
My Olympus underwater camera wont turn on, i took it underwater then tryed to turn it on but the screen went black and now it wont turn on. I poped the battery door open and a couple drops of water somehow got in there. i took the battery and memory card out to let it dry but it still wont turn on. help?
Hmm well looks like you might have a problem... if you have it still under warranty take it back your probaly out of solutions ... Olympus ? 850 SW Digital Camera
My camera wont turn on! I left it charging for a 2 whole days and nothing wont even connect to my hp. Wont even turn on when plugged in on the wall charger and the camera lense is always down wont come up when turned off.
Repair or sell as parts or repair or as is on a site such as Ebay.When you cannot start the camera, then there is not much else to do.It sounds as if there is something wrong in the circuits or the power end of the unit. In any case not g ... Samsung i85 Digital Camera
When i turn on the camera the lens wont pop open even when the battery is fully charged.... i was taking pictures and it working fine turn the camera off and on again then the lens wont open anymore? i can still view all the pictures i took from the camera but cannot take pictures anymore coz of the lens wont open. i tried initializing the camera by going to set up it didnt work..msg error said turn the camera off and on again and i did but didnt work either many times i tried please help thnks!
The problem is\015\0121- some dirt somehow got on the outside of the lense. After it was retracted fully in, it prevents the camera from opening again. When you turn it on, if it opens a little bit, try to pull it out NOT too hard and let go ... Sony Cyber-shot DSC-N2 Digital Camera
Camera wont turn on My Nikon D40x wont turn on at all, i have been using it, then plugged it in the my laptop with the USB cable, unplugged it to take more pix, and it now wont turn on at all!!
Just a suggestion ... remove the lens, card and battery. Recharge the battery completely. Install the lens, card and battery then do a hard reset...\015\012\015\012Hard Reset: \015\012With D40 you need to install the lens, the card ... Nikon D40x Digital Camera
My canon sd1100 IS wont turn on , its complete charged . and when i hold down the power button the little light turns green but stop turning green when i let go. and it wont turn on !
... Canon PowerShot SD1100 IS Digital Camera
Sony cybrshot camera blank screen / lens wont retract or turn off
The camera wants you to format the card in the camera. ... Sony Cyber-shot DSC-S700 Digital Camera
S730 samsung ok so hi my camera (samsung s730)wont turn on...like i was downloading pictures onto my computer and then it finished so i forgot to turn it off b4 i took it out and so i unplugged it and now it wont turn on
Ok thanks! ... Samsung Digimax S730 Digital Camera
My camera's lens wont go back down and the camera wont turn back on. And no matter how long i charge my batter it wont turn on and it just acts like it died but its not. this was a present from my brother and i would really like to fix it
It shoud be taken near camara technision may be the lence wheel may be broken let me warn u that it cost more ... FUJIFILM FinePix JV100 Digital Camera
My ipod wont turn in. When I hook it to the computer it cuts on to charge and It wont even cut on. Also when I switch to on, it still wont turn on any ideas to the problem????
It really depends on what kind of iPod you actually have. If you have an iPod touch, a hard reset might do the trick.\015\012\015\012Hold both the power and the home buttons for at least 10 seconds, until you see the apple logo. Then the iPod w ... Digital Cameras
I dropped my samsung s630 and now it wont turn back on and the lens wont go back in... if i take the batteries out and put them back in, the camera turns on, but then makes this loud beeping noise, then turns off after a few seconds.
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Samsung S630 Digital Camera
Battery full but wont turn on. Very occaisonally turns on for a couple seconds then goes off, then wont turn on again for a few days. On/Off switch intermittent?
\015\012\015\012Hi,There may be any of the three fault in your device.\015\012\015\0121) There may be dirt or dust in the lens area, preventing your device to extant the lens. you'll need to blow some air to get a ... Panasonic Lumix DMC-LZ2 Digital Camera
My camera wont turn on. I can turn it on and view the photos already on there but it wont turn on to take any photos.
Same problem with mine - it feels like the switch is not turning fully into 'on' position, as if somethings blocking it. Help! Mike ... Fuji Finepix S9600 Digital Camera
Today, I was using it. Turned it off for a whle, went to ues it again & it wouldnt turn on, the power light was on & three beeps came out of my camera! It wont turn off until I take the battery out. Nothing on it will work & it wasnt dropped or anything. My camera lens wont even pop out!
Most probably the lens problem, it got stuck or it's damaged. Try to gently pull out the lens to see is it only got stuck or take it to service ... Samsung L100 Digital Camera
I have a kodak 8.2 megapixel that wont charge. i think its because the lens was out when it went off and wont come back in.The light blinks whenever i try to turn it on and it wont turn on
Light blinks problem in the mother board/short circuit/power drainage in the electronic components, ur not able to get charged ... Kodak EASYSHARE M1063 Digital Camera
Helppp when i put my compactflash disk in my camera, it wont turn on. when i take it out of my camera, it turns on but it also says no memory card. i put the compactflash into my computer and it says that it is blank, so i dont know why it wont turn on... please help.
Remove batteries and card. Look in the card slot for any bent pins. If you see some, use a small/skinny jeweler's flat screwdriver (K-mart, Walmart, and even dollar stores sell these, look in the hardware section) to bend the pin back as close as p ... Canon PowerShot A70 Digital Camera
My nephew threw the camera after turning it on and the lens didnt go in when it got turned off now when i try to turn it on it says lens error and wont work what do i do?
Try these procedures. ... Casio Exilim EX-Z750 Digital Camera
Samsung s1065 beeps 3 times nothing else. only 6months old wont turn on. bought recommended batteries, still wont turn on
Take it back to store . you're not the only one this has happened to !!! ... Gateway DC-M40 Digital Camera
It wont turn on and the thing you take pictures with that comes out i think its called the lends i dont know but it is out and the camera is off and it wont turn on.
Change the batteries, ... Digital Cameras
MY CAMERA WONT CHARGE BUT BEFORE IT TURNS SOLID RED, IT BLINKS GREEN, THEN ORANGE AND THEN SOLID RED.IT WONT TURN ON
Remove the battery anhd replace with a new one. It sounds like the cells have collapsed and cannot any longer charge ... Toshiba PDR-M5 Digital Camera
I have a sony cybershot DSC-P200 an while using it at the weekend it just froze on me the shutter closed half way and wont go any further it was fully charged and charged again when i got home and still it wont budge!! when i turn the power on it is telling me to turn the power off and on again and beeping, after doing this repeately it still hasn't moved....i hope u can hep me
Hey pauline04,\015\012 There are a couple of reasons you would be told to turn the camera off and then back on. I would first make sure the battery is fully charged, and if it is not I would charge it. The most common ... Digital Cameras
Stuck :( my kodak easyshare DX6440 is stuck. The lens wont retract and whenever i turn it on, the little green light flashes, but then makes a few buzzing noises and turns red. Ive tried new batteries, but it still wont work... what should i do?
I concur. The camera will be "beyond economical repair," and the 10% offer does little for customer loyalty. ... Kodak EasyShare DX6440 Digital Camera
Canon g7 dead wont turn on My Canon G7 wont turn on. I have tried new battery without succes. Please help [email protected]
That's a loose screw issue inside the G7 and the G9 that is common. The best place I know to get help for that one would be camerasandparts.com They just specialize in the powershots and they are awesome if you need help with one of these. Best of l ... Canon PowerShot SD300 / IXUS 40 Digital Camera
Wont work! my olmpus fe 360 got some huge issues yo! i have it for about 6 months now and its giving me problems it wont turn on correctly it beeps n buzzes and all kinda ****! it would just go ti ti ti ti lens will come out but screen will be dark and just turn off with the lens out:S
Hi!The focus is stuck, could be sand or something in the focus gears - well known problem with these lens. Contact your local Olympus service center and if they ask too much, feel free to contact me at [email protected] ... Olympus FE-360 Digital Camera
My olympus FE 320 lens wont extend out.... i turn it on the lens turns and tries to come out but wont........
Put new batteries in it ... Olympus FE-320 Digital Camera