Having problems with your Digital Cameras ?

Master Software 2 help!

\015 I have Windows XP Professional with Service Pack 2. Whenever I try to install the Olympus Master 2 software, I get this following error message from Setup:"Installation operation failed" (00001618)Have used Olympus Master in the past on this computer but it now fails to open, even though it tells me its installed. Error report says to download latest Quicktime, but it doesn't help.\015

Answers :

Ditto. Installing on XP w/SP1. Plenty of hard drive space. Pentium 4 w/2GB RAM. Tried different drives. Tried copying CD-ROM to hard drive to verify it was reading of the CD ok. No problem copying but still failing on installation. I also tried by-passing the initial Olympus menu and launching the .msi directly, but that fails in the same way. I haven't found anything on the Olympus website about this, but note their website generates tons of Javascript errors which is not encouraging with respect to Olympus's attention to quality. (This is my first and probably last Olympus.)
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\015\012Tried pulling the XD media and reading it on the computer but my computer wanted to format the thing (never seen that with SD or Compact Flash, what gives?) so that was a no for the moment.
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\015\012Finally, I went to the files that I had copied from the CD to my hard drive and double-clicked the OM2_Pack_Framework_2_0_4.cab file found in the OLYMPUS\\OLYMPUS Master 2 directory. That contains a bunch of .cab files, that I extracted to another directory. In there, I found a application.cab, which I then extracted to yet another directory. In there, I found OLYMPUS Master.exe. That ran fine when I double clicked on it, but I still had the problem of not being able to read the XD directly, so I hooked the USB up to the camera with the XD back in the camera and was able to transfer the images in that manner.
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