Having problems with your Digital Cameras ?

My boss is having trouble accessing the videos he's uploaded onto his Mac BookPro, using his SD card with the Targus TGR-MSD500 device. He can see the video's first image, as well as the video duration time, however the video will not open and play. Any chance you can walk him through the steps to fix this? Thank you!


Answers :

Be sure the video is actually downloaded onto the computer, not just connected via camera/usb cord. Usually, all you have to do is double-click on the video and it will play automatically. You could also right-click and choose to open it with either Quicktime or iMovie.
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My boss is having trouble accessing the videos he's uploaded onto his Mac BookPro, using his SD card with the Targus TGR-MSD500 device. He can see the video's first image, as well as the video duration time, however the video will not open and play. Any chance you can walk him through the steps to fix this? Thank you!


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