Having problems with your Digital Cameras ?

I have a new Canon PowerShot SX130 IS digital camera. I have my first four pictures on the camera. I have installed the camera software on an IBM ThinkPad T61. When I try to connect to move photos to my computer, I get the message "Failed to import images." I have disconnected all USB cables except for the camera one, and then rebooted.


Answers :

Hi!

It seems like a known issue with Canon's software - with no solid solution so far... People inform that they get this error when trying to copy large amount of photos at once, but almost never when trying to copy smaller amount (about 25 photos each time).

Anyway, there are 2 work-arounds that I can advise you:
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  1. Use a different software/method to transfer your photos. You can use the built-in Microsoft Scanner and Camera Wizard (instructions: Windows XP - here; Windows Vista/7 - make a shortcut to %systemdrive%\\Windows\\System32\\control.exe /name Microsoft.ScannersAndCameras on your desktop, and run it). Alternatively, use Picasa to arrange/copy your photos (instructions - here).
  2. \015\012
  3. Use a card reader (or a SD card slot on your laptop, if exist) and copy the photos manually, using Windows (normal copy/paste procedure, from the new drive that will be shown under My Computer...). This, by the way, is my preferred method.
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Pelu.
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