Having problems with your Digital Cameras ?

Err 99 Yes Proton, the top panel just keeps repeating err 99 to the movement of the shutter, it does shut down with switch off or removing the battery, but even opening the card door, makes it click once and again when closing etc!

Answers :

Hi Ben ,
\015\012To isolate the cause of the issue, we suggest that you do the following:
\015\0121. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.
\015\012Does the “ERR 99′ message appear? If it does, then the camera should be
serviced. If it does not, then please proceed to the next set of steps:
\015\0121. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.
\015\012Does the “ERR 99′ message appear? If so, then the CF card is the most
likely source of the issue. Try using a different card.
\015\012If the message does not appear, please complete the following steps:
\015\0121. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
\015\012If the “ERR 99′ message only appears when one particular lens is
attached, then that lens should be examined by a service technician.
\015\012If you see the “ERR 99′ with a different Canon lens attached, then the
camera should be serviced.
\015\012Let me know if this worked, if not then the camera is dead and it would require some service or a replacement
Repair Help & Product Troubleshooting for Digital Cameras

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