Having problems with your Digital Cameras ?

The lense will not retract. States that there is a lense error and to please try again.


Answers :

If your camera is already out of warranty - try this:
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\015\012Start with "shaking" your camera. If that does not work , slightly "slap" or "hit" your camera on the palm of your hand. You may need to do the "slapping and hitting" several times before it will work. Try to slap or hit the camera on different sides as well. Good luck and have a nice day!
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Repair Help & Product Troubleshooting for Digital Cameras

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Suggested Questions/Answers :

The lense will not retract. States that there is a lense error and to please try again.


If your camera is already out of warranty - try this: \015\012\015\012Start with "shaking" your camera. If that does not work , slightly "slap" or "hit" your camera on the palm of your hand. You may need to ... Digital Cameras

I have a Canon PowerShot S5 IS, and a few months ago I started getting a lense error whenever I went into phototaking mode. Every once-in-a-while when I went into the "view pictures" mode, the lense would retract itself, but when I tried to take pictures again, the lense would go out and "lense error. restart camera" would appear on the screen. A few weeks ago I finally got my camera fixed at a shop. I got the camera back and used it for about a week, now the same problem is happening. I've


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon PowerShot S5 IS Digital Camera

At the start of a device BenQ DC E610, after the release of the target, the message "System Error 0010" will appear and the digital zoom will retracts and the camera terns off. i tried to connect with computer and scan for virous, but, when i connect the USB and turn on the camera, the lense retract and tourn off the camera indicating system error 0030.


Hi and welcome to FixYa,Initially, a few ideas you may want to consider:\015\012\015\012ensure that both the built-in 13Mb and the SD memory card are formatted through the camera's features/options ... Digital Cameras

At the start of a device BenQ DC E610, after the release of the target, the message "System Error 0010" will appear and the digital zoom will retracts and the camera terns off. i tried to connect with computer and scan for virous, but, when i connect the USB and turn on the camera, the lense retract and tourn off the camera indicating system error 0030.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... BenQ DC E610 Digital Camera

I PoweShot SD1300 Is that is less than a year old. The lense is stuck open and I get an error message saying Lens Error Will Shut Down Automatically - Restart Camera. I've tried to restart and even removed the battery but the lense remains stuck. Please advise. Thank you - Paul Murakami


HelloThank you for using FIXYA!!!This\012 is a suggestion. If you do not feel comfortable trying it, ... Canon PowerShot SD1300 IS IXUS 105 Digital Camera

The zoom lens will not retract. and there is an ERROR warning stating "focus error" it makes the sound as if it is trying to retract but will not..


Good\012 day,This is a common problem and sometimes can be fixed.Please\012 see details on my tip on how to fix this error here: ... Fuji FinePix A500 Digital Camera

I have a Samsung TL220. I was taking pictures yesterday and all of a sudden the camera shut off but didn't retract the lense. I tried to turn it back on, and it would make a beep sound and then shut off again. I recharged the battery fully, then tried it again, the same thing happened. Is there a way to reset the camera, or to manually shut the lense? I need help please!!! Thanks!


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Samsung DualView TL220 Digital Camera

Ok so ever since i went to the beach when i got home every time i click the power button it says "zoom error" ive tried pulling the lense out ive tried blowing any particales that could have been in the lense out ive taken out the battery and memory card and put them back in and it still isnt working please help.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... FUJIFILM FinePix J40 Digital Camera

Lens error, restart cameraI turn on my camera, and I get an error message stating Lens error, restart camera, the lens is open and will not retract, I have removed the battery and tried to restart. It will not go beyond the lens error message


This is probably THE most common problem with digital cameras. Try these procedures. ... Canon PowerShot SD850 IS Digital Camera

Lens error, restart cameraI turn on my camera, and I get an error message stating Lens error, restart camera, the lens is open and will not retract, I have removed the battery and tried to restart. It will not go beyond the lens error message


Try these procedures. ... Canon PowerShot SD850 IS Digital Camera

Lens Error My cameras battery was low but I kept taking pictures until the camera shut off by itself. The lens didn't retract all the way and now when I try to turn my camera on it makes a clicking noise like the lens wants to move but it doesn't and on the back screen it states a lens error. I am not sure how to resolve this problem I have charged the battery and taken it out. I unfortunately do not have the manual on me.


I have exactly the same problem with my camera, except there is no error message - just the screen is off (bat is full). i cant find a soultion anywhere in the manual or online. Any help on this would be much appreciated. ... Casio Exilim EX-S500 Digital Camera

Camera powered on, lenses extended, then got an E18 error message. Won't take pics, lenses won't retract. Tried charging battery, no difference. Powers up, powers off, that's it.


Canon E18 error happens when the lens gets stuck while trying to extend. There is a step-by-step tutorial (with pictures) for fixing this yourself on this ... Canon PowerShot S410 / IXUS 430 Digital Camera

I have the same problem with my Lumix DMC-TZ3 lens error states "Turn off camera and then turn back on" Though my lens tries to adjust then stops. The power stays on with the error message. Til I turn it off .The lens still does not retract. Now when I turn it back on the lens will do the same thing. I don't think its the lens. How would someone repair or replace firmware. Can it be done over the net?


Of course it's the lens. Try these:\012Fixing a Lens Error on a Digital Camera\012\012This has to be THE most ... Panasonic Lumix DMC-TZ3 Digital Camera

The first issue with my A1100 was that the lens would not retract fully when I turned it off. Then trying to "fiddle" with it the lens would not retract at all and I could not use the zoom with out the camera turning off and the note in the window states "lens error restart camera".I was however able to download a picture I took. Phil


This is a physical damage caused by a something being caught between the lens and the main body ...but I would not advice you to open it ..cause you may do more damage than good..try to see if there is anything in the way and visible ..and if after s ... Canon PowerShot A1100 IS Digital Camera

Canon Powershot SD450 E18 problem: The camera lense would not open and reported error code E18 on power-up and then would shut down. I followed a procedure on the web for this issue and got the camera lens to open and it was working (able to take pictures for about a minute). When I powered down, the lense did not completely retract. I tried re-powering on but nothing happened. The camera is not getting any power. I figured the battery died so I re-charged it. I put the fully charged batt


... Canon Digital Cameras

Sony Digital Still Camera DSC-P100/P120 I ran my camera till battery ran dry. Camera lense remained protruded. After recharging, the acess flash came on asking me to awitch off power and restart my camera. This I did but lense will not retract when closing down. The camera charges up ok and I have tried removing battery to solve problem to no avail. Any suggestions. I am considering taking a screwdriver to it to remove back of camera. Please help. Kindes regards John Burleigh, Scotland


HI there,There is definitely some risk here, so take care when conducting the following fixes.\015\012\015\012Repeatedly tap the padded/rubber usb cover on a hard surface with th ... Digital Cameras

I dropped my camera and now the lense wont retract all the way. a red screen pops up and says "Lens error, try turning the camera off then on again' the lense wont come out, what do i do?


There can be a mechanical break or a lens mounting break due to the fall and so the camera must be opened out to reset the lens hood.\012You will need some experience to remove carefully and checck the drive for the dislocation of the motor con ... HP PhotoSmart M437 Digital Camera

Hello Everyone! I'm in Tokyo and when taking pictures this afternoon, and when I tried to turn off the camera the Lens didn't retract (I'm sorry if this is not the appropriate term it is not written in English, and English is not my mother tongue). And when I try to turn it back on, It says "Lens Error" in red. Can anyone please help me with this?? Such a bad time for this to happen....


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\ ... Nikon COOLPIX S710 Digital Camera

The lens will not retract and get message that states "lense error, reset camera"


HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\ ... Digital Cameras

My camera displays zoom error, the zoom would not retract aand I can't take any shot. From the previous questions and solutions, someone said that taking out the our lens and pushing the inner one till it clicks works. i want to give it a try. please how can I take out the outer lens?


Your camera has a lens error, this\015\012 is such a common fault that I hope you don't ... Fuji FinePix S1000FD Digital Camera

Hey there. I have a Fujfilm Finepix A820. Yesterday I noticed that when I turn it on and try to take a picture, as soon as I touch the shutter button to take a shot the camera turns off, but the lens is still out, it does not retract. My friends say this was the end of my camera. But I can do whatever I want with it, set it, watch photos I took before. Is it some kind of error, because of batteries or does it need a professional fix-up? Please help!


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Fuji FinePix A820 Digital Camera

My 2 year old son dropped the my husband's Canon G11 twice while it was open with the lens out. Now the lens won't retract or the shutter close. It gives me a 'lens error, restart camera' message and won't restart. I tried taking out the battery for a few minutes and replacing it and reopening the camera, but to no avail. I'm afraid of taking it to someone and having it opened as I know that the chances of damaging it that way are bigger. Please provide me with your soonest reply. Rania


Hi Rania. If you go with a place that knows what they're doing, the camera will be perfect again, sometimes even better as they'll service it all up at the same time. A site that a lot of people go to for help with the Canon Powershots is: ... Canon PowerShot G11 Digital Camera

Canon 1000D Hello there, I'm in China at the Beijing games. my 1000D is giving me a error message 99. can't take picture. I have turn it off and on, take the battery out but the problem still come back after 4 or 5 snaps. please help. I have change lenses and clear the head but not winning. Thanx well i have the similar problem, that i could identify that the camera goes off state after 30 mins, then i found that the display power cannot come, but the camera is working with view finder, if i


Yep set the auto turn off higher and instead of removing the battery, just open and close the battery compartment.This appears to be a problem I have raised with Canon, hopefully they will release a firmware update soon to fix this ... Canon EOS Digital Rebel XS / 1000D IS Digital Camera

Lens won't retract and when I try to turn the camera on, there is a clicking noise and then it says lens error, please restart camera. I assume something is jamming it, what do I do? My camera is a Powershot SD750


You are spot on. You've just diagnosed your own problem. Now, what to do about it? Number one, DO NOT do as some "person" on certain forums suggests Bash it on a hard surface.\015\012\015\012Either you or someone else has given the lens a ... Canon PowerShot SD750 / IXUS 75 Digital Camera

Hi, i dropped my a560 the other day and the end part of the lens bent a little but i managed to put it back in its original form. however when i press the power button the lenses whirrs and tries to open but goes back in and on the screen it says 'lens error restart camera'. Its my friends camera and i dont want to give it back her in two pieces. please help thank you


Sounds like when you dropped it it damage the gears in the camera that make the lens not work properly , you may want to take it and get it fix by the maker of the camera sorry. ... Canon PowerShot A560 Digital Camera
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