Having problems with your Digital Cameras ?

I dropped my camera and the camera says it has a lens error. The lens will also not retract back into the camera.


Answers :

Something like that has to be repaired at the factory. Check with the manufacturer; repair fee might be reasonable. For example, Canon used to have a $99 flat-fee repair for their point-and-shoot cameras, which isn't too bad if your camera was worth $300.
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I have a cannon camera, my boyfriend dropped it with the lens extended and now whenever I try to turn it on I get a message saying that there is a lens error and the camera will shut down. I have tried a couple of answers on this website, but most have to do with a lens that is stuck out, mine will still retract back and forth if you smack it on your hand. My problem is when you power it off and back on the error shows up and the lens will not extend then. Any suggestions are greatly appreciate


... Canon PowerShot SD1300 IS IXUS 105 Digital Camera

I dropped my camera and the camera says it has a lens error. The lens will also not retract back into the camera.


Something like that has to be repaired at the factory. Check with the manufacturer; repair fee might be reasonable. For example, Canon used to have a $99 flat-fee repair for their point-and-shoot cameras, which isn't too bad if your camera was worth ... Digital Cameras

Lens error my camera keeps saying lens error and then shuts off My Kodak M753 digital camera is telling me "lens error: 1,1,5,1,0,0", how can I fix this? - I have no proof of when I bought it, so a refund is out of the question. my camera was covered by luggage and now when i turn it on, it says lens error I dropped my digital camera just recently back in October and all of a sudden when I turn the camera off the lens is still out when it's suppose to be in... I really don't know how that hap


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Fuji FinePix A345 Digital Camera

Lens error my canon IXUS 860 IS is having a lens error problem. firstly, the lens cant retract back and when i try to switch it on, the screen will say 'lens error, restart camera' so how do i restart the camera?? i'm currently overseas and although my camera is within warranty, i cant possibly send my camera back to the original country for repair. is there any DIY method?? i'm an amateur at cameras so i do not wish to try any method that may further make the problem worse. thank you for your h


This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Canon IXUS V2 Digital Camera

Lens error When I turn the camera on it says "Lens error, restart camera," and turns itself off. When I turn it back on, the same problem occurs. The lens covers aren't completely closed, and the entire lens seems to be sticking out a little bit, like it didn't retract all the way. Please help! Thanks. Turn on the camera, camera shows a canon logo, then before turns off it said lens error, restart camera


\015\012\015\012I have a solution posted in doc "nikon s5 s6 lens cover error repair.doc"  uploaded on site http://www.esnips.com/web/papputatiyasStuff&n ... Digital Cameras

My canon camera Ixus 8515 has an error when turning on (after some 'stuck' noises) that reads 'lens error, restart camera'. The lens is not retracting. The camera has not been dropped. Was working fine one minute, then camera appeared out of focus the next. When I turned camera off then on again, error appeared. Lens won't go back in. Have not tried forcing it as yet.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you wi ... Canon Digital SD900 / IXUS 900 Ti Digital Camera

I have a canon ixus 900Ti. I turned it on yesterday and the lens came out as normal. when i went to take a pic the camera shut off but the lense never retracted. when i turned the camera back on the splash screen came on, followed by a series of beeps and then and error message saying "lens error, restart camera". restarting has not solved the problem. its like the lens is stuck out. hope you can help Regards Liam


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Digital Cameras

Lens error When I turn the camera on it says "Lens error, restart camera," and turns itself off. When I turn it back on, the same problem occurs. The lens covers aren't completely closed, and the entire lens seems to be sticking out a little bit, like it didn't retract all the way. Please help! Thanks.


Try the procedures in this tip. ... Canon PowerShot SD750 / IXUS 75 Digital Camera

Help!!! i dropped my Nikong Coolpix L11 camera on the pavement. The lens got dented in, so naturally i popped it back to its normal place i turned it on and it worked for about 30 seconds and then popped but with the image that said "Lens Error". So i turned it off then turned it back on and it did the same thing. It did that for about 10 minutes and now as soon as i turned it on it says "Lens Error". I cant figure out how to fix it, i've tried slightly tapping it against my desk, i've tried hol


Hellothere are tiny plastic gears inside and may have chipped or a small piece of sand got in causing the lens to jamb. "very fragile"one solution is to ask a camera repair shop how much a lens mechanism would be to replace. ( ... Nikon Coolpix L11 Digital Camera

My canon IXUS 860 IS is having a lens error problem. firstly, the lens cant retract back and when i try to switch it on, the screen will say 'lens error, restart camera' so how do i restart the camera??


Here are some troubleshooting steps for your lens error problem. And here's a video summary of those steps: ... Canon IXUS 860 IS Digital Camera

Hi, i dropped my a560 the other day and the end part of the lens bent a little but i managed to put it back in its original form. however when i press the power button the lenses whirrs and tries to open but goes back in and on the screen it says 'lens error restart camera'. Its my friends camera and i dont want to give it back her in two pieces. please help thank you


Sounds like when you dropped it it damage the gears in the camera that make the lens not work properly , you may want to take it and get it fix by the maker of the camera sorry. ... Canon PowerShot A560 Digital Camera

The lens on my sd600 won't open when I turn the camera to picture taking position. Screen goes black and message says ''lens error, restart camera''. I have to go back to view mode and then turn camera off and on again in order for partially opened lens to retract fully and close.


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Canon PowerShot SD600 Digital Camera

Lens Error My lens will not retract with my camera. When I turn it on it cuts back off and says lens error. It sounds like the lens is stuck. please help me.


Hey Joy_2008,\015\012 A lens error usually means something is obstructing the movement of the lens (i.e. sand). You could try blowing compressed air into the side of the lens to try and dislodge whatever is stuck in t ... Casio Exilim EX-Z77 Digital Camera

I teach a children's gardening class. The children have a Coolpix camera for taking pictures of their gardens. Unfortunately a camera was dropped and will no longer work. It just says lens error when trying to turn on the camera and the lens will not retract. What do you advise?


It sounds like the fall knocked the gearing or track of the lens off. The unit will need to be taken to a repair center to be put back on track. ... Digital Cameras

Lens is open and won't retreat back inside. I turn the power on and makes a funny clicking noise like its trying to retract the lens back in. After three seconds of this it says "lens error, restart camera". Its a canon powershot SD790 IS digital elph with image stabilizer. Canon PC1261...don't know if that helps.


I've had similar problems with various versions of this camera. Here's the fix, if all else fails. These are step-by-step instructions to take apart and fix the camera's lens error. http://johnsmouth.wordpress.com/2010/12/01/lens-error/ ... Canon PowerShot SD790 IS/ IXUS 90 IS Digital Camera

I dropped my camera today, and since then, I can't power down correctly. The lens will not go back in, and I can't use the camera at all, not even to view pictures already taken. I get a message that says lens error, restart camera. Can you help?


Try wriggling the lens LIGHTLY as you power off and see if you can get it to go in.\015\012If that doesn't work, I hope you have insurance, as it will need to go in for repair.\015\012It is damaged. Sorry for the bad news. ... Canon PowerShot SD600 Digital Camera

Bent lens I have dropped my canon digital camera. The lens will now not retract and it is bent at an angle. When I turn it on it just says "lens error restart camera" Can i fix this myself?


From what you describe it doesn't sound good. But here's some things that you can do to try to correct it. They only seem to work for about 50% of lens errors, but if the camera is out of warranty they're worth a try:\015\012\015\012 ... Canon PowerShot A520 Digital Camera

Lens error my son dropped my camera and now the lens will not go back in and says lens error. I've taken the battary out and also tapped lightly but neither worked does anyone have any suggestions????


Not really anything that can be done without taking it apart and fixing. Problem is then getting it back together! \015\012\015\012I always suggest to friends that they buy a camera without the extending lens for just this reason. ... Nikon Coolpix S210 Digital Camera

We have a Panasonic DMC ZS3 camera that has been working fine until now. We are on the North West coast of Costa Rica. When you turn the camera on, the lens, which was out when shut off, goes in, then comes back out. The camera screen tries to focus, then goes to a blank screen and says "SYSTEM ERROR (FOCUS). When you shut it off, the lens does not retract.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Panasonic Lumix DMC-ZS3 Digital Camera

My digital camera say lens error:21 how do i repiar the lens? sanyo vpc-e760 My SANYO VPC-S650 says lens error:507 everytime I turn the camera on. The lens has not returned back to normal position, and everytime I turn the camera it cuts back off. I hav tried replacing the batteries so the batteries are not dead


The lens has a servo fault. This can be either the lens motor, the helicoil in the lens is jamming, or the servo drive electronics has a fault. \015\012\015\012You will have to send the camera for service if you want to fix this. I doubt ... Sony Cyber-shot DSC-W55 Digital Camera

I have a kodak easyshare c182 camera. i dropped it and now it says lens error 122 then shuts right back off.. the lens wont go back in.. its stuck.. please help!!!! i just bought it 4wks ago and lost the receipt


OK, I would try to get the receipt information from the retailer and try to exchange for another.\015\012\015\012If this proves futile, the camera will have to be serviced or replaced.\015\012\015\012Kodak.com says that they a ... Digital Cameras

My daughter just dropped her camera, now the silver part/zoom lens wont go back in and its says, lens error 211. i tried removing the batteries and putting them back in but nothing has changed. what do i do?


The lens has been damaged, or knocked out of alignment. There is a tiny motor that extends and retracts the lens, you will need to take it to a camera technician to assess whether it can be repaired or replaced. ... Kodak Easyshare C182 12MP Digital Camera

My camera was dropped in water and now it giving me the error message that says that i have a lens error. And the lens clicks when it is turned on then it cuts back off HELP


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you wi ... GE A730 Digital Camera

My kodak easyshare MD853 digital 8.2 camera has some problems.. When I turn it on it says: lens error message 122,1,0,0 and the zoom will not retract back into the turn off position.. I called Kodak & it's still under warranty however they say if it's something that not under warranty they will charge me anyway... I bought insurance through Target as well & they referred me to kodak. Does anyone have any suggestions on how to fix my camera?


My camera i dropped it and it was off and i waiting a few minutes and then picked it up and tried to turn for a photoshoot and the dum camera wont work now it says a lens error and it wont come up or anything, so i dont know what i should do ... Digital Cameras

My husband dropped our canon powershot sd900 in the dirt accidentally.The lens as a result does not retract anymore and when tying to tunr the camera on, it says, lens error, restart the camera which we did but got the same message. ANy idea what the pb is?


Yes you got dirt in side the lens gears and it eather needs repair cleaning. or replacement.you can try a can of compressed air and tap it gently on its side to free the dirt from in between the gears. If you choose to get it fixed let me know I can ... Digital Cameras
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