Having problems with your Digital Cameras ?

Sony Cybershot Lens Stuck inside!!!

\015 My sony Cybershot camera has the Lens stuck inside.\015\012I dropped it the other day. And apparently the lens hit the table first. \015\012Now the black shutter doors open, but the lens goes on a 20 second struggle to come out. It tries, but it cant. \015\012Then I get the message on the LCD screen that says " turn the power off and on again".\015\012\015\012If i turn on the camera on the viewing feature i can see all the pictures and everything works just fine. But the lens is ruining everything.\015\012\015\012Am i doomed?\015\012\015\012Please HELP!!!\015\012I have a Sony Cybershot DSC W90 with the same problem. My battery ran out whilst the lens was open. I recharged the battery and re-inserted it, but now when I switch the camera on, the lens opens and closes a few times and then remains closed. I get the error message "turn the power off and on again".\015

Answers :

I have the exact same problem with my Cyber-shot; the lens is stuck inside. After trying everything to loosen it (like wedging a razor knife between the sections, even dropping it or banging it against a book, etc) non of which I recommend, I finally got it open by PUSHING on the black telescoping section surrounding the lens itself. For some reason, this worked!
In this case i think there is a physical damage caused to the lense so the best thing to do at this point of time would be to call Sony and try to get the camera replaced......\015\012PH: 800-222-7669
Repair Help & Product Troubleshooting for Digital Cameras

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Sony Cybershot Lens Stuck inside!!!


I have the exact same problem with my Cyber-shot; the lens is stuck inside. After trying everything to loosen it (like wedging a razor knife between the sections, even dropping it or banging it against a book, etc) non of which I recommend, I finally ... Digital Cameras

Stuck lens on Sony Cybershot DSC-S980


Try these procedures. ... Sony Cyber-shot DSC-W55 Digital Camera

Lens Stuck Sony Cybershot DSC--P73 My wife dropped this camera and now the lens is stuck. When I turn on, the screen just stays black with the word Access and then instructs me to turn off camera, and turn back on. I am able to pull the lens out manualy, but it just stays stuck there also. Please help. this has been a great camera. Thanks


Same problem guys!!! LENS HAD GOT STUCK - ABOUT ONE THIRD OUT after a knock. After lots of playing, and tapping and batteries in and out tried the whole twisting and pulling thing whilst turning off and on.\015\012\015\012After a few minu ... Sony Cyber-shot DSC-W50 Digital Camera

Lens stuck My Sony Cybershot lens is stuck in the out position. It occured when I went to take a photo, the camera turned on and then the battery went dead; not enough juice to turn it off. It was frozen like that for about a day and a half, I did not have access to an outlet. Once I charged the battery, it not struggles to move but is stuck. The LCD display says, "turn power of and then back on" Is there a trick to un freezing it? I don't want to send it in for repairs, my warrenty is exp


Hello, I have read other forums that suggest that quite literally rapping or swatting the unit on its bottom half can actually solve the problem and get things going again. I am going to try it with mine. I too have a stuck lens. Here is a link that ... Sony Cybershot S650 Digital Camera

Dcs w210 sony cybershot lens is stuck


... Sony Cyber-shot DSCW210 Digital Camera

My Sony Cybershot is a Full Hd 1080 and the lens is stuck, camera keeps saying take off the lens cover, the lens cover is not on!!


... Sony Cyber-Shot DSC-S90 Digital Camera

Broken lens i have a sony cybershot dsc n1 and an inside part of the lens got broken, not allowing the lens to move. i would like to know how much is it to buy a new lens?


... Digital Cameras

Sony cybershot digital camera with a stuck lens


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Sony Cyber-shot DSC-W120 Digital Camera

Sony cybershot dsc w70 lens stuck-- where is reset button?


... Digital Cameras

I have a Sony Cybershot DSC-W30 camera. This morning, I took a picture of my daughter, and turned the camera off. Right when I was turning it off, she asked me if she could see the picture, so I quickly turned it back on again, and now it is stuck. The lens is stuck out and the power off, and it won't do anything. I have tried taking the battery out, and putting it back in, nothing. Anyone have any ideas??


MY LENS IS ALSO STUCK OUT. I pressed on the lens by accident while it was on. Now it won't turn on and the lens is stuck out. I tried twisting it left as recommended by aplynn09 but didn't work. SOMEONE PLEASE HELP!!! ... Sony Cyber-shot DSC-S700 Digital Camera

Something sticky spilled on my camera when my daughter spilled her juice cup into my diaper bag which had my sony cybershot in it. Now the lens will not open it is stuck, everything else works fine, i have taken the camera apart and just cannot figure out how to get the lens to unstick, please help, i'm 9 months pregnant and want the camera for the birth!!!


... Sony Cyber-Shot DSC-P200 Digital Camera

There is dust behind the lens of my Sony Cybershot DSC-W290. One of the dust particles becomes visible on the LCD screen when I zoom all the way in on a light colored object. How can I clean the dust from inside the lens?


Same problem with mine.\012\012Any solutions out there?\012 ... Sony Cyber-shot W290 Digital Camera

Lens is stuck on my sony cybershot dsc p10. i opened the camera but how do i fix the lens


If ur very sure that the battery is fully charged... first we would advice you to change the batteries and see ...... if that doesnt work... the battery contacts may be corroded or bent and hence not making correct contact wit ... Sony Cyber-Shot DSC-P10 Digital Camera

On my sony cybershot dsc-w100 the lens is stuck on the out position and it keeps saying turn power off and on again. it moves the lens and acts as if it is trying to retract it but it wont go in. I can view pics have taken but cannot take pics.


Most of the lens issues due to mechanical problem. some of the causes are \015\012dropping the camera.\015\012\015\012 Hard shake like keeping the Camera in the hand and jump through steps, Moisture condensation, Insufficient battery.. etc \01 ... Sony Cyber-shot DSC-W100 Digital Camera

I have sony dsc-w370 lens stuck outside - Sony Cybershot DSCW370 Digital Camera


HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\ ... Sony Cybershot DSCW370 Digital Camera

Lens and shutter stuck open on a digital sony cybershot camera


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Sony Cybershot DSCW80 7.2MP Digital Camera with 3x Optical Zoom and Super Steady Shot

Stuck lens in sony cybershot dsc w50


The lensblock is faulty replace it ... Sony Cyber-shot DSC-W50 Digital Camera

Sony cybershot DSC-W80 LENS STUCK


... Sony Cyber-shot DSC-W80 Digital Camera

I own a Sony Cybershot DSC W120 and once a guy pressed the lens inside without turning off.And the next time when I opened..it says"Turn off and on again'...I think I had done restarting a 50 times and still it is not working...PLEASE HELP Thanks in advance.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Sony Cybershot S650 Digital Camera

Hi i have a sony cybershot DSC W320. The shutter lens is stuck halfway.The following text appears on the black screen "Turn the camera off and on again". I can review my past photos but cant take new ones.Let me know how to fix the camera manually.


See Lens Error Fixya ... Sony Cyber-shot W290 Digital Camera

Dsc-w70 lens is stuck halfway in,what can ido.it is a sony cybershot dsc-w70


If the lens is stuck, you might have to get a new camera. Or you can take it to a local repair shop. Or you can look it up online ... Sony Cyber-Shot DSC-P72 Digital Camera

My sony cybershot camera lens is stuck any ieads


there may be some dust particles. just blow over it or vaccum it.. ... Sony Cyber-shot DSC-W55 Digital Camera

Lens is stuck in out position - Sony Cybershot DSCW370 Digital Camera


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Sony Cybershot DSCW370 Digital Camera

Sony cybershot dcs-w35 lens stuck - Digital Cameras


... Digital Cameras

My sony cybershot DSC-H10 is getting an alert (!) Turn the power off and on again-when I turn on my camera (with a zig-zag arrow in the upper right hand corner of the screen). The lens is stuck out. I tried banging it per some suggestions on fixya and it still the same.


Hi.\015\012\015\012\015\012The Zig-Zag arrow means that there is a battery issue.\015\012\015\012\015\012Try removing the battery, and putting it back in place, to reset the camera.\015\012\015\012If you have a spare bat ... Sony Digital Cameras
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.1994 seconds