Having problems with your Digital Cameras ?

I haved a lens error on my Canon Powershot A570. It is not yet one year old.

Answers :

Hi morelle, thank you for using fixya.

the lens of your camera may have been stuck or a part of the actual assembly is stuck. When you shake the camera without the battery and a memory card, do you have a loose part inside?

also nudging the lens while the camera is on may also help. but if it does not move a bit, better get the camera to the vendor or a Canon service center and have the warranty running to get the camera repaired.
Then the camera is still under warranty follow this link and contact the nearest service center to have it serviced under warranty. If you have any other questions please let me know. Also please take a moment to accept and rate my solution accordingly.
Thank you,
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