Having problems with your Agfa ePhoto CL18 Digital Camera ?

The soft ware up date

\015 I loaded the camera software and the message says I need to update but I can't get the update.\015

Answers :

I don't have enough information on your problem, to give you an intelligent answer, but if you are like me, and had purchased the camera with the original CD1 and CD2 disks, like I did back in 2001, the year when Agfa discontinued supporting their digital cameras and flatbed scanners, my CL18 was just about 1/2 off the normal price, and I figure that's why it was on sale, no support for it anymore, so the driver for WIN95/98/OSR2/WIN-XP was the last driver available, and I "suspect" that you're talking about the installation process, and if that's so, maybe I can help out.\015\012
\015\012I used the CL18 on a computer that came with WIN-XP Media Center Edition 2002, but this computer, which I bought after the other computer died on me, had WIN-Vista on it, so in order to use the CL18 digital camera to import pictures to the computer, I needed to remove WIN-Vista, which I kept on a set of Recovery disks, in case I ever want to put that back unto the computer, and I had purchased WIN-XP with Service Pack 1 on it back in 2002 I think it was, so I put WIN-XP on this computer, but I needed to download WIN-XP drivers for my computer hardware first, otherwise I may not have been able to access the Internet after installing WIN-XP to download drivers afterwards...at least the modem or DSL Cable/Modem drivers, and motherboard drivers, maybe the sound drivers and video drivers, etc. Get copies of them first for the computer that you're removing WIN-Vista from before installing WIN-XP...Maybe placing the drivers onto a CD or DVD maybe, or another hard drive, like I did with my external hard drive, which WIN-XP will "see," but WIN95 couldn't see.
\015\012
\015\012When I ran the installation process with the CD that came with the CL18 camera, I saw the message where it stated that it was updating DCOM95, and/or that it couldn't update DCOM95, it also stated that the installation failed, or something like that, and if that's what you are talking about, then I'll let you know that all I did was to click on "Allow change," or whatever the message shows, but that was in the Spybot software, so if you run or use Spybot, and have the Spybot-SD Resident icon in the system tray, then go ahead and click on "Allow change," or whatever the choice is, then click on the message you see from the CL18 installation disk and let the computer reboot with the CL18 installation disk still in the CD/DVD ROM drive. \015\012
\015\012The installation should finish ok after the reboot if you kept the CD in the CD-ROM drive.\015\012
\015\012If you can't import pictures, like using the Corel Photo House 5 software that came with my CL18 camera, then you need to make sure that the Corel Photo House 5 software isn't using your webcam driver for example and you need to choose the Twain Driver in Corel Photo House 5 software before importing pictures. \015\012
\015\012In a couple of other posts I say how to get the Corel Photo House software to import pictures. The process of doing it the first time, after the first time, Corel Photo House 5 will use the same driver each time you start the software up, unless you choose another driver to import from another source, like a webcam for example, but basically, do the following for importing pictures:\015\012
\015\012Start Corel Photo House 5;\015\012Click on "Load photos from a digital camera;"\015\012Click on "Select source;"\015\012Click on "ePhoto CL18 TWAIN Driver [UI];"\015\012Click on "Select;"\015\012Click on "Proceed"\015\012
\015\012If the CL18 camera is plugged into the computer and turned on you should be all set to import pictures.\015\012
\015\012Anyway, the main thing is that "if" you're talking about the setup process in WIN-XP, you'll get the error message that says that it can't update DCOM95, or something like that, and it will say that the installation failed, but just click the choice there and the computer will reboot and the installation should complete, at least it did for me anyway.\015\012
\015\012One time I did need to reinstall using the Add Hardware way of doing that, and in that process it showed the CL18 driver as an available driver, and choosing that driver on the list of available drivers allowed the re-installation to work, and I needed to do that one time when I couldn't access the pictures in the camera even though the camera had previously been installed.\015\012
\015\012Hope that helps,\015\012Bernie
Repair Help & Product Troubleshooting for Agfa ePhoto CL18 Digital Camera

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