Having problems with your Canon Digital Cameras ?
Rebel XS ERR99
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\015 At first I was having an ERR 99 that said turn off power and re install the battery. I looked at some of the solutions on here...taking out battery and memory card and wait 20 min, cleaning lens contacts. Now I dont not have a ERR 99 message the power just turns off. I turn off the camera and turn back on and it still does not work. I have to tun off camera and take battery and then put it back in and then it works. Battery is fully charged. Anyone have any suggestions\015
\015\012Thank you for contacting Canon product support. I'm sorry to hear that
your EOS 10D is displaying an "ERR 99" message.
To isolate the cause of the issue, we suggest that you do the
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.
Does the "ERR 99" message appear? If it does, then the camera should
be serviced. If it does not, then please proceed to the next set of
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
Does the "ERR 99" message appear? If so, then the CF card is the most
likely source of the issue. Try using a different card.
If the message does not appear, please complete the following steps:
1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
3. Reattach your lens.
4. Turn on the camera.
\015\012If the "ERR 99" message only appears when one particular lens is
attached, then that lens should be examined by a service technician.
If you see the "ERR 99" with a different Canon lens attached, then the
camera should be serviced.
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