Having problems with your Canon Digital Cameras ?

Lens will not fully close.Len get stuck when retracking.


Answers :

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
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\015\012Here are some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try.
Repair Help & Product Troubleshooting for Canon Digital Cameras

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Suggested Questions/Answers :

Lens will not fully close.Len get stuck when retracking.


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Canon Digital Cameras

Camera was on, working fine. When powering off, telescoping lens did not retract so lens remained extended just a bit with lens cover open. Waited a few minutes, turned it back on and I get the "access" display message then the beeps and (turn power off and back on) message. While off, I have removed the battery, replacing it with a fully charged spare and it still does this. The lens tries to telescope a little bit and retracts a touch, but I can't get the camera out of this mode. Can it be res


Your problem may be due to corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: remove the batteries and wip ... Sony Cyber-shot DSC-W55 Digital Camera

Ex-z9 lens is bent and wont retrack. PUSHING THE POWER BUTTON GETS A LENS ERROR MESSAGE. aNY WAY TO GET LENS UNSTUCK


There is no DYI fix for your damaged lens, and attempting to repair it yourself will likely cause serious damage to the camera. Professional repair is needed to fix this problem. ... Casio Exilim Zoom EX-Z9 Digital Camera

Digimaster Happycam 5010 Problem: The shutter that protects the lens is stuck fully open. The camera is stuck with lens fully extended. ERROR 2 appears on the screen. The LED near the top left of the display flashes red. The camera will not take pictures. Before the camera got stuck the movement was getting more and more difficult to achieve. I needed to switch the camera off and on. This camera seems to be identical to the Premier Camera SL-8.


Camera lens mechanism is broken, need new lens assembly. Cost would be more then camera worth. Better to get new camera. ... Digital Cameras

Lens error, restart camera is the error message I get when trying to turn on the camera. The lens will not fully extend and just starts to wiggle back and forth then I get the error message when the screeen gos black. help!


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. O ... Canon PowerShot S3 IS Digital Camera

Turns on, but lens won't open fully. Turn off and lens opens up. Have to push lens back into camera to get "doors" to close on lens part.


Fixing a Lens Error on a Digital Camera This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart ... Digital Cameras

I have a small Panasonic Lumix DMC-TZ5 camera. After fully charging the battery I am all of then sudden getting this error message :"please turn camera off and then on again." When the camer is OFF the lens is extended and open. When I move the camera to ON the lens moves in to the closed position closes, then reopens, extends, tries to focus, is unable to and the error message appears "Please turn camera off and then on again" This cycle just repeats. The lens is able to extend it is not st


Hi,Checkout this tip about digital camera error messagesLens Errorfix for Digital Cameraheatman101 ... Panasonic Lumix DMC-FZ7 Digital Camera

Nikon Coolpix L12 It has a constnat lens error screen Accidentally sat on my camera when it was on, with the lens fully dialated. Now it will open, but will not close all the way and Lens Error appears occassionally... 3 x out of 5. It seems to get stuck when opening and closing, rather off-center


Yes all cameras come with a maufacturers 1 year guarantee - against workmanship or manufacturing defects. \015\012 Basically if it works when you get it, they can walk away saying it must be your fault it's broken because it used to work. ... Digital Cameras

I just got the Nikon D3000 for Christmas, new in the box. I began to put it together, and I attached the lens and heard the click and everything. It has an error message that says "Lens not attached", when the lens OBVIOUSLY is attached. I can only "take a picture" in M mode, but there really is no picture at all. All that I can get is a dark image. Please help! Btw, I don't fully understand professional photographical terms, so please explain them thoroughly. Thank you!


Lets get you going on this camera. For the lens thing, the 18-55 Nikon lens is a good one. I'm going to\015\012 assume the lens was loaded while the camera was turned on (not a good \015\012idea). What I'm going to suggest is that you make sure the b ... Nikon D3000 Digital Camera

My nikon coolpix s220 has a lens error, as soon as i turn it on the lens just goes in and out a few times then retracts to fully closed I get a lens error on the screen and can do nothing.


Try the procedure in this tip. ... Nikon COOLPIX S220 Digital Camera

My nikon coolpix s220 has a lens error, as soon as i turn it on the lens just goes in and out a few times then retracts to fully closed I get a lens error on the screen and can do nothing


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Nikon Coolpix S220 - Aqua Green 2.5" LCD Digital Camera

Wobbly lens I have just purchased a Sony W130. It is my first ever camera. When the camera is off the lens section can be moved about 1/2mm with gentle movement of the camera. When zoom is fully extended it can be moved side to side by gentle pushing about 1 1/2mm. Is this normal or is the camera faulty? It doesn't seem to be affecting the pictures but everytime I use it I get a vibration warning on the screen.


Half mm or so movement is normal in fully extended lens. If camera is not giving any error display during function then every thing is just fine in it. ... Sony Cyber-shot DSC-W130 Digital Camera

My lens will not fully retract and I get a lens error every time I turn it on.


This is the problem with cameras with retractable lens. If even a little bit of dust or debris gets inside the camera, it stops the lens from opening. Still, I'm not 100% sure that's the problem but it's just my opinion as that has happened to my cam ... Nikon COOLPIX S570 Digital Camera

My Canon SD870 IS gets a lens error message, and the lens housing does not fully retract into the camera when I turn it off.


Hi,Lens error message shows problem with lens mechanism when it is not being retract properly.I'm afraid it is not repairable part in digital camera and lens assembly will be replaced completely. Please check if camera is under warr ... Digital Cameras

Lens does not fully extend so screen is blurry. Then I get a Lens error, restart camera message.


Good day,This is a common problem and sometimes can be fixed.Please see details on my tip on how to fix this error here:http://www.fix ... Canon PowerShot SD870 IS Digital Camera

I didn't drop my camera or get it wet and the battery is fully charged, but for some reason when i turn it on it makes a funny noise and then freezes. After that i can't turn it off or get the lens to go back in unless i take out the battery.


The solenoid to the motor is bad or the switch that runs it. A qualified technician would have to repair it ... Samsung SL202 Digital Camera

My olympus Fe 230 has a problem on start up. the red light keeps flashing, the image remains blurred and the lens keeps retracting and does not fully open and the only time I get a clear image is when I focus to original size after zooming and that too for a split second only. The service center guy said that was a problem with lens assembly and that I should replace it. What should I DO


Please try to reset the camera but it seems to be defective rather than repairing the cam it will be better if you go for a new cam. ... Olympus FE-230 Digital Camera

Greetings, I have a Canon Powershot A640 and my lens won't fully open when I turn the camera on. It only opens slightly and appears to be stuck. Is there an easy fix for this? Everything else is working. I can take pictures but obviously am only getting a slice of a photo where the lens is open. Thank you.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot A640 Digital Camera

Hi my son dropped my digital camera while the lens was extended and now it wont retract and it says zoom error also the shutter wont open fully or close, the lens is at a slight angle and wont budge do i have to take it to get repaired or can i pull it apart myself thanks


HiIt helps to know the make and model of the camera, some cameras the lens is too fragile and we have never been able to repair them. Other models we have had a great deal of success repairing them. (Google: darntoothysam)One ... Digital Cameras

Blurry pictures I have had this camera for a couple years and have taken thousands of pictures with it. I have been very happy until recently most of the pictures are blurry and look like the camera is not focusing properly. I am wondering if it is possible (if not common) for grit to get in the lens mechanism restricting the lens from moving to the fully extended position. I am considering a professional cleaning but don't know the cost/benefit when weighed against just buying a new camera.


First try resetting camera to factory defaults.Press menugo to setupgo up to resetpress right arrow, highlight reset againpress set.If that doesn't work then make sure you are pressing shutter half way down a ... Casio Exilim EX-S600 Digital Camera

My camera turns on and shuts off right away, the lens comes outand the screen does it's opening casio thing and the green light is flashing then all of a sudden the screen goes black and the lens goes back in, i fully charged the battery and still get the same thing happening!


... Casio Exilim Card EX-S100 Digital Camera

I have a canon poershot A85 with error E18. It was working fine until I switched off for a few minutes. When it was switched back on, the lens stopped halfway and the camera "locked up". On putting new batteries in, I have got the lens fully out, but it is now stuck there and I'm still getting the E18. Any suggestions?


I would suggest you go and buy a new camera as they are so hard to get repaired and if you dont know how to work on them it makes it even harder.you will get a lot of odd advice on here as you are alreay figuring out but your best solution is to go g ... Digital Cameras

My Panasonic DMC-TZ3 lens cover gets stuck and won't open completely. It has been getting worse. If I CAREFULLY assist it, it will fully open. I don't remember any trauma, such as dropping the camera. I've had it almost a year and a half and the problem started about 6 months ago. I am going on a big trip in a week and need a reliable camera. Thanks! Bradley


Please see my solution to your problem on other peoples questions with the same problem. ... Panasonic Lumix DMC-TZ3 Digital Camera

Hello, I own a Fugi Finepix F100 camera. Last week my dog was pulling on his leash trying to get to a gaggle of ducks and caused me to drop my camera down into snow. I tried to dry it off and in doing so might have damaged the retractable lens cover. Now it is not reliable in opening all the way, I usually need to help slide it back so that the lens is fully exposed. I really don't want to have an expensive repair unless necessary...what do you advise? Thank you! Linda


If you can get a free estimate for repair (local camera shop), then determine if the expense of having it repaired is worth not having to help the lens cover retract ... Digital Cameras

Auto focus no longer works. Every time I turn the camera on, I get the ''Please turn camera off and then on again message''. When I do that, it can focus in the default lens position, but as soon as I move the lens, it is not able to focus. Battery is fully charged. All settings were reset to default. Formatted SD, and upgraded to V1.2 software. Still no help.


Fast of all happy new year \015\012 your problem is only about your cam machanisam which is not adjast at right position you have to open it and rearange rightly.\015\012 for this you have to right tools for it or y ... Panasonic Digital Cameras
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