Having problems with your Canon Digital Cameras ?

Have a canon IXY with a lens retracting issue, also does not focus. states to restart camera.


Answers :

If you've recently dropped the camera you may have damaged the lens tube (housing) or jarred the zoom mechanism off of its track. Either problem will require professional repair. If the camera has not been dropped, your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: remove the batteries and wipe the camera contacts firmly with\015\012a dry cloth (heavy corrosion may require cleaning with a wire brush,\015\012steel wool, or sandpaper). Remove any residue that may have fallen\015\012into the battery compartment during cleaning, then wipe both ends of\015\012the batteries and place them back in the camera. This cleaning clears\015\012the problem about 90% of the time. If it doesn't work for you, your batteries may need to be replaced, or the camera may have\015\012a problem that requires professional repair.
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Suggested Questions/Answers :

Have a canon IXY with a lens retracting issue, also does not focus. states to restart camera.


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My canon camera Ixus 8515 has an error when turning on (after some 'stuck' noises) that reads 'lens error, restart camera'. The lens is not retracting. The camera has not been dropped. Was working fine one minute, then camera appeared out of focus the next. When I turned camera off then on again, error appeared. Lens won't go back in. Have not tried forcing it as yet.


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I have a digital camera DSC-W520 which is currently not working since its lens doesnot come out when turned on and also i have restarted put out the battry and battery is also in fully charged state b


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I tried to turn on my camera Canon IXY 80, lens was out with error "lens error, restart camera", lens can Not go back, and camera does not function.


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Canon powershot sd1100 1s lens is out of focus. This happened after there was a "lens error, restart camera" in which the lens was stuck. Once the lens finally went back in and was working properly the lens was then out of focus


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Canon Pwershot Camera states "Lens Error, Restart Camera" however the camera won't restart just issues the same error message


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Canon PowerShot S230 / IXUS 179 Digital Camera

Hi i just bought a canon eos rebel from someone online and it has a 28-80 lens. I try to use it and i noticed the focus is very loose, is that normal? I dont know alot about cameras but i have used manual cameras before and i have never used one with such a loose focus. And also would i lose slight focus if its like that when i go and take a picture?


Your camera is primarily an autofocus model: manual focussing is very much a secondary feature and is always very free moving. If it were any other way then it would cause the AF motor to work much harder and dramatically shorten the battery life. ... Canon EOS Rebel 2000 with 28-80 lens 35mm Film Camera

New camera - had trouble focusing with zoom - now the lens will not retract - error msg states - lens error restart camera - unable to do that - the camera was not dropped


Contact customer support at Canon. This should be covered with warranty. ... Canon Digital Cameras

Powershot A560 I have a Canon Powershot A560 but now when I turn it on it beeps 6 times and the screen shows "canon" in blue but then goes black and says at the bottom "lens error, restart camera". Also, then lens never fully goes in or out. Help.


The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:\015\012\015\012 ... Canon PowerShot A560 Digital Camera

Lens Error Pertaining to my Canon Power Shot A590 IS: when the power is turned on, I am receiving an "Lens error, Restart Camera" malfunction. I turned the camera off and back on; still same issue. I also removed the batteries; still the same issues. What is your recommendation?


This message appears when a malfunction in the lens occurs. It could be a grain of sand jamming a gear or a barrel out of alignment. In any case, the lens is not serviceable, you would need to take your camera to your nearest repair centre to have it ... Canon PowerShot A560 Digital Camera

Lens error I have a Canon Powershot A530 that was recently dropped. Now the lens is jammed and I continue to receive a message that states "lens error. restart camera."


The following blog outlines some simple repair options for a lens error. They won't work for all cases, but they're worth a try:\015\012\015\012 ... Canon PowerShot A530 Digital Camera

Hii have a canon camera power A470 it is giving a problem stated as "lens error restart camera" but this is not working i got such prob earlier at that time it's because of software failure and again it's because of it please help in reseting it's software part


Try the procedures in this tip. ... Canon PowerShot A470 Digital Camera

My lense won't focus properly, all my pictures are blurry. Also, when i go to turn my camera off it says "lens error, restart camera"


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed ... Canon PowerShot SD780 IS / IXUS 100 IS Digital Camera

My new Canon G11, purchased in August,2010: 1) The camera cord (to load photos from camera to computer) is no longer interfacing, but the card works (I don't think it is the software as it malunctions on both office PC and home Macpro). Also noticed that sometimes when trying the cord, when I turn camere on, the lens comes out, which never happend when transferring photos via cord 2) I noticed shortly thereafter that the camer no longer "beeps" when the green in-focus boxes appear on hte view


It sounds to me like one or more of the wires in the cord has broken, or there is a problem with the USB port on the computer. Try swapping to the other ports to see if the problem goes away before going forward.If the problem is present ... Canon PowerShot G11 Digital Camera

I bought my Camera from Japan 2006 - Canon IXY DIGITAL L4(SE) and now I can use it. The message says LENS ERROR RESTART CAMERA but still nothing happen after that. What can I do? How can I fix this problem?


Is you problem as this: digital camera E18 error ... Digital Cameras

Hi there .. I have had this camera for a couple of years now and it as been fabulous however a couple of weeks ago, i went to turn it on and it made a churning noise, and then reported on its blank screen "lens error, restart camera" It is a canon digital IXUS 900Ti. is there anyway to fix it or do i have to take it in?? also, if i have to get it repaired, do you know anywhere around the sydney city area where i can get cheap and prompt repairs performed?? Thank you and look forward


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Canon IXUS 860 IS Digital Camera

Lens error, restart camera - Canon IXY Digital 700 Digital Camera


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. O ... Canon IXY Digital 700 Digital Camera

Canon powershot sd870 is wont shut the lens.. appears the error lens restart camera thing... it happened once but it fixed itself after not using it for a while but now it's back and worse, its pretty much stuck and something sounds loose inside if i shake it a bit... i dont know about the warranty but i think im no longer within that period... also i live in mexico so... if you send me to a service center in the us, not gonna work :S please help ):


I know you're not in the US but try www.camerasandparts.com I don't know if they'll offer you service from where you are but in the US, there the ones for service on the Canon Powershot models. That problem is $79 for everything, parts and labor an ... Canon PowerShot SD870 IS Digital Camera

When i switch my canon camera on it state that lens error and restart camera


HelloThank you for using FIXYA!!!This\012 is a suggestion. If you do not fee ... Canon Powershot A1000IS 10MP Digital Camera with 4x Optical Image Stabilized Zoom

Lens error When I turn the camera on it says "Lens error, restart camera," and turns itself off. When I turn it back on, the same problem occurs. The lens covers aren't completely closed, and the entire lens seems to be sticking out a little bit, like it didn't retract all the way. Please help! Thanks. Turn on the camera, camera shows a canon logo, then before turns off it said lens error, restart camera


\015\012\015\012I have a solution posted in doc "nikon s5 s6 lens cover error repair.doc"  uploaded on site http://www.esnips.com/web/papputatiyasStuff&n ... Digital Cameras

Lens error my canon IXUS 860 IS is having a lens error problem. firstly, the lens cant retract back and when i try to switch it on, the screen will say 'lens error, restart camera' so how do i restart the camera?? i'm currently overseas and although my camera is within warranty, i cant possibly send my camera back to the original country for repair. is there any DIY method?? i'm an amateur at cameras so i do not wish to try any method that may further make the problem worse. thank you for your h


This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Canon IXUS V2 Digital Camera

There are several problems with my camera one of them is the fact in that Every time i turn on my Lumix 10x mega pixel camera the lens won't focus it also won't let me take any pictures. When i turn the camera off the lens won't go back into the camera but when i turn it back on the lens gos in and then out again. There is one more problem whenever i go to look at the pictures on play i can look through a few before its says "please turn camera off then on a again" it also says the same message


OK, if there is sand in the camera, the gears will bind or stop causing the error that you described. I think it needs to be taken apart and cleaned by a service center before using again. Or you could buy a spare caemera to use on your family holida ... Digital Cameras

Lens problems I am deployed and I sent my camera to my wife and she has managed to brake it, I was hoping to get some help on this problem: When off, the camera lens is in the position as if it were being used. When turning the Canon Camera Powershot A530 on, the Canon logo screen comes on as it should. Following the blue logo screen is 2-3 rapid beeps made by the camera and a black screen is shown with the words, "Lens error, restart camera". Immediately after showing this screen for five


Try opening your camera, check the lens gear if its teeth are\015\012complete. If so, check if something stucks on it. Its much better to\015\012bring your camera to an authorized service center to re timing your\015\012lens track... ^_^ ... Canon PowerShot A530 Digital Camera

Om my display is the camera saying: lens error restart camera I put on my camera and now i cant get my lens get in and every time i set on the camera it is saying lens error restart camera. I have also loaded my battery. my mailadress


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon Rebel XT / EOS 350D Digital Camera
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