Having problems with your Canon Digital Cameras ?

Problem with EOS Utility

\015 I'm using Imac and a Canon 50D camera, computer and camera communicate but the picture that I take through Canon's software is not recognized by computer not the RAW image and not the JPG image.\015

Answers :

I have an Apple imac and a Canon 50D DSLR camera. I Loaded all the Canon "MAC" software on th imac. When Camera is connected to imac EOS Utility just "hangs". It just does not respond at all. Is fine of Windows XP machine but imac, nothing.
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Suggested Questions/Answers :

Hi there, i have this canon eos 7d camera with the final firmware. also final version of eos utility is installed on my pc. my problem is, when i connect the camera to my pc with a usb cable eos utility can not recognize the camera. when i use a card reader i can see the pics i took with the camra but i need to connect the camera to my pc so i can make timelaps shoots. any idea to solve this problem? thank you.

Have you tried other USB ports on your computer? Also, try these:\012Solution: Windows should automatically recognize your digital camera and prompt you with a list of possible actions, such as viewing the pictures stored on your memory card. ... Canon EOS 7D Digital Camera

EOS Utility I purchased a Rebel Xsi, and installed the software. Upon connecting my camera to my computer, and launching the EOS Utility, the options to download the images, select images, or camera settings are shaded out. In order to transfer pictures, I have to go into "My Computer", open up the camera and copy and paste it. I have updated all of the software from Canon's website with the June 2009 updates, and the problem persists. Thanks for the help.

I got the same problem updating the EOS Utility. The version on the original SXi CD is The upgrade is version 2.6.1. I suggest you to uninstall all the updated software. Or at least the EOS Utility. Go to the folder <C:\\Documents and Se ... Canon EOS Rebel XSi Digital Camera


Use a card reader to download your pics. ... Canon EOS 40D Digital Camera

I have the Canon EOS Rebel Digital XTI. I'm having a problem transferring pictures to my computer. The camera says busy and the EOS Utility will not start dowloading the pictures.

Hi the best thing you can try in to un-install the software that you use for the camera as most often or not the software is to fault so installing this again should solve the problem.Also you say it says camera busy does it say this when ... Canon Rebel XT / EOS 350D Digital Camera

I am having problems downloading pictures to my computer. Links on EOS utility are not enabled except for file location

Consider NOT connecting your camera to your computer.\012\012\012The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to ... Canon EOS 500D / Digital Rebel T1i Digital Camera

Problem with EOS Utility

I have an Apple imac and a Canon 50D DSLR camera. I Loaded all the Canon "MAC" software on th imac. When Camera is connected to imac EOS Utility just "hangs". It just does not respond at all. Is fine of Windows XP machine but imac, nothing. ... Canon Digital Cameras

Focus failure Hi. I hope you can help. I've a canon 40D and am using it remotely with the EOS utility v 2.3. I am only able to take an image when the live view mode is active. When inactive and I use either the shoot button or the timer, an error flashes up "focus failure". The camera focuses fine in live mode. Have dragged my way through the instruction manual and cannot find a troubleshooting section covering this problem. Hope you can help. Thanks Joe

... Digital Cameras

I'm trying to download photos from my camera for 1st time and Eos utility keeps saying camera not recognised ? I'm using vista - could this be the problem ?

Use a card reader to download your pics. ... Canon EOS 400D / Rebel XTi Digital Camera

EOS utility has encountered a problem--disconnect

... Canon Rebel XT / EOS 350D Digital Camera

I have been using my Canon A550 for a few years and have uploaded many photos. It normally automatically uploads on connecting to my computer. This has now stopped working. The EOS utility "starts to download images" button is greyed out. I have checked preferences and it is set on "starts to download" as the Startup action. Any suggestions on how to resolve the problem and upload photos.

Time to start using a card reader. ... Canon PowerShot A550 Digital Camera

Importing pictures using EOS utility

I had the same problem, I think you were missing a driver. if you got to canon usa's page for drivers and downloads you should be able to find it :http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=3 ... Canon Rebel XT / EOS 350D Digital Camera

Can't download with EOS Utility

Try to change connection type to PC on camera menu. Maybe you have a print/ppt connection set. ... Canon Digital Rebel XSi Digital Camera

Problem import picts via sd cardreader (taken with eos 450d)

Some card readers struggle with high capacity (SD-HC) cards and indeed some older devices.\015\012If you (or a friend) has a lower capacity card (less than 2GB) try that in you camera and then pc.\015\012\015\012You can purchase a V ... Canon EOS 450D Digital Camera

I have a EOS 2D Mark II & I can't get all of the functions of the EOS Utility software to work. My computer (windows 7 (64 bit) recognizes the camera but when the utility software opens all but one of the options is not grayed out. I tried reinstalling the software but still have the same issue. Hence, I can't adjust any camera settings or view any photos. I want to use the teathered capture & remote triggering options available but can't. The manual suggest that I connect using the IEEE 1394

I don't see the problem with finding a Firewire cable as they are pretty standard, though I am having trouble finding references to a Canon model EOS 2D. Canon don't seem to have heard of it.Firewire is usually a feature of digital video ... Canon EOS-1D Mark II Digital Camera

Canon EOS400D can't access EOS utility, computer says camera not recognized. I've updated drivers for Vista OS, still no success. can't change owner name in camera as can't access EOS utility, cna't download photos from camera with usb calbe......help? Robin

... Canon Digital Cameras

I have a canon eos rebel xsi 450D. i loaded the eos digital solutions disk on to my windows xp computer. it seemed to load fine. the memory card manager screen appeared on my computer.then a small EOS utility screen appeared and read " camera is not recognized" and would like me to click ok. please advise. my phone number is 617-795-2558. e-mail: [email protected]

Not a good idea to post your phone # and e-address on this or any other site.This question arrived on FixYa.Problem is the camera firmware isn't compatible with the software possible needs a Canon free update or purchase a car ... Canon EOS 450D EOS Rebel XSi Digital Camera with 1785mm and 70300mm lenses

I have a Canon EOS, 1000D which I purchased in Feb 09. I have an error message coming up on the screen everytime I take a shot (which doesn't record). The error is a Err 99, "Shooting is not possible. Turn the power swith to OFF and ON again or reinstall the battery." Which I have done and the problem seems (at this stage) to be fixed. Is it just a battery problem or is there someother problem with the camera it's self. SJ

I did some digging and found that this error is most often a lens communication error. Are you, by chance using a non-Canon lens?Try the following:1. Remove the lens and take a picture without any lens on. If you get an ERR ... Canon Rebel XS / Eos 1000D Digital Camera with EF-S 18-55mm f& EF 75-300mm f Lens

I bought digital Canon EOS Rebel XT two years ago, and I have really big problem with AF. I got one half of the pictures fuzzy. Sometimes the green light is on, I took the picture and it is fuzzy. Next shot is fine. I never have this kind of problem with Canon Rebel ( not digital). Now I can't rely on Auto Focus at all. Please explain to me where is a problem. Thanks, Irene

Is the lens on AF mode? Have you tried more than one lens to determine whether it's the lens or the camera itself?You may want to have lens calibrated. Send in for service? ... Canon Digital Cameras

Erro 5 I belong to Hyderabad city I purchased eos rebel xt 350d it is second but it is giving trouble by showing erro 5 how can face this problem I went dealer in hyderabad he is asking 5000 rs. but in your answer to one of the cannon holder who also having same problem error 5 you gave solution is simple problem only some electro magnetic stuck sir why cant show us through internet some meachanism by useing macro flash or some video clipings to do some simple meachanism so that we the well wihs

Err 5 is the code shown when the flash isn't correctly released.  Try cleaning the area around the built in flash and make sure it can pop up freely ... Canon Rebel XT / EOS 350D Digital Camera

EOS Utility does not recoganize Canon Rebel Xti

I believe there are 2 modes of usb transfer that you can pick in the camera. They are set somewhere in the menu in the options. If you go through the menus thoroughly you'll find it. One option is for connecting the camera directly to a printer an ... Canon EOS 400D / Rebel XTi Digital Camera

EOS Utility does not Recoganize Camera

I am not sure about this matter but it seems there is a problem with your new computer. it might not recognize the usb cable.try to plug your camera in another USB port and try again. ... Canon EOS 400D / Rebel XTi Digital Camera

EOS Utility program cant download pictures.

It's very hard to troubleshoot software problems online, and it likely is a software issue. You may fix it, but it will pop up again some day. Camera/cable interface problems are notorious. But why put up with the headache of these software problem ... Canon PowerShot SX100 IS Digital Camera

Exposure problem Hi,i'm using EOS 1dMK2 for 5 months now & i've noticed the same problem i've had using D60,1D wich is when i set the camera to top ISO speed & high speed continous shooting almost every second shot is underexposed for 1 stop, stangely this only happens indoor under tungsten or flourescent light.I've also tried to:set custom white ballance,shoot raw ,change lenses,set manual exposure & aperture. Has anyone else noticed this ? P.S. Parameters for both pictures are 1/250sec, f4 ,

If you set your meter based on the white (or substantially white) wall, as per the attachment, I would expect the image to be underexposed. ... Canon EOS-1D Mark II Digital Camera

When I use my Metz CT45 flash gun I get an error message on my EOS 10D and have to switch off to return to normal function. The problem has got worse recently. A couple of years ago I took about 40 pictures using the flash gun and got no problem. Do I need some sort of attenuator in the flash lead? Hope you can help Norman Rushworth

... Digital Cameras

Canon Utilities CameraWindow DC has encountered a problem and needs to close. We are sorry for the inconvenience. Unable to download the pictures from my laptop computer,I used to be able to do so; but was able to download from the other computer. I re-install the software but it still does not work. Can I download the Camera Utility for SD880 IS? Thanks.

... Canon PowerShot SD880 IS Digital Camera
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