Having problems with your Canon Digital Cameras ?

Lens error-it wouldn't retract going inside - Canon Digital Cameras


Answers :

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.

Use\012\012\012\012\012\012\012 these at own risk as it may further damage the camera.

Firstly ,\012 try connecting your ac adapter or usb cable.

Try holding the \012shutter button while switching on the camera.

Look at the lens , \012and if some of the lens 'circles' is misaligned or not concentric then \012try wiggling it (while holding camera lens down).

Try gently \012pushing or pulling the lens when it extends but this is risky as it may \012cause the lens barrel to slip out of its guidance system.

Another\012 way to do this is to place the camera lens down on a hard surface and \012then power it up. Be sure to use a soft cloth or something similar as to\012 not scratch your lens or casing. Let the lens push the camera up and \012down a few times and sometimes the little resistance provided by the \012camera is enough to get things going again.

Try hitting your \012camera near the lens on the body with the soft tissue on the palm of \012your hand.

Other than that , I would take the camera to a repair \012center for a evaluation to see if it would cost more to repair than to \012replace the camera.

If it is still under warranty I would suggest\012 you take it in before trying any of these steps and remove any \012off-brand batteries or accessories as some stores are really fussy about\012 warranty repairs on camera's with non-brand accessories.

Hope \012the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...\012Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.\012
Repair Help & Product Troubleshooting for Canon Digital Cameras

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Suggested Questions/Answers :

Lens error-it wouldn't retract going inside - Canon Digital Cameras


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\ ... Canon Digital Cameras

Lens is open and won't retreat back inside. I turn the power on and makes a funny clicking noise like its trying to retract the lens back in. After three seconds of this it says "lens error, restart camera". Its a canon powershot SD790 IS digital elph with image stabilizer. Canon PC1261...don't know if that helps.


I've had similar problems with various versions of this camera. Here's the fix, if all else fails. These are step-by-step instructions to take apart and fix the camera's lens error. http://johnsmouth.wordpress.com/2010/12/01/lens-error/ ... Canon PowerShot SD790 IS/ IXUS 90 IS Digital Camera

My canon camera Ixus 8515 has an error when turning on (after some 'stuck' noises) that reads 'lens error, restart camera'. The lens is not retracting. The camera has not been dropped. Was working fine one minute, then camera appeared out of focus the next. When I turned camera off then on again, error appeared. Lens won't go back in. Have not tried forcing it as yet.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you wi ... Canon Digital SD900 / IXUS 900 Ti Digital Camera

I am having power supply and lens problem with a canon sd1000 digital camera. its not working with the battery inside and the lens got stuck and was not closing and now it is open but the camera is off and the lens is also extended the battery is fully charged and functional but still is not powering the camera back on. i currtently took the outer casing off and attempting to navigate through the boards looking for a solution to the power supply and then the lens error of bein stuck problems.


I am afraid you have the notorious lens stuck problem. If you google "canon lens stuck" or "canon lens not retracing" the results will be in millions. Canon's quote for repairing this issue is well over the cost of the camera itself. However all is n ... Canon PowerShot SD1000 Digital Camera

I am having power supply and lens problem with a canon sd1000 digital camera. its not working with the battery inside and the lens got stuck and was not closing and now it is open but the camera is off and the lens is also extended the battery is fully charged and functional but still is not powering the camera back on. i currtently took the outer casing off and attempting to navigate through the boards looking for a solution to the power supply and then the lens error of bein stuck problems.


This is a mechanical fault and would only be repaired through servicing. You should be able to get it repaired under warranty or a camera centre. If the costs are too high it may just be worth replacing the camera. ... Digital Cameras

I am having power supply and lens problem with a canon sd1000 digital camera. its not working with the battery inside and the lens got stuck and was not closing and now it is open but the camera is off and the lens is also extended the battery is fully charged and functional but still is not powering the camera back on. i currtently took the outer casing off and attempting to navigate through the boards looking for a solution to the power supply and then the lens error of bein stuck problems.


This is a mechanical fault and would only be repaired through servicing. You should be able to get it repaired under warranty or a camera centre. If the costs are too high it may just be worth replacing the camera. ... Canon PowerShot SD1000 Digital Camera

Digital Camera Have a canon powershot SD700 IS digital elph ... "lens error ... restart camera" shows in the display and lens will not retract ... any suggestions?


The following blog outlines some repair options for a lens error:\015\012http://camerarepair.blogspot.com/2007/12/fixing ... Digital Cameras

Bent lens I have dropped my canon digital camera. The lens will now not retract and it is bent at an angle. When I turn it on it just says "lens error restart camera" Can i fix this myself?


From what you describe it doesn't sound good. But here's some things that you can do to try to correct it. They only seem to work for about 50% of lens errors, but if the camera is out of warranty they're worth a try:\015\012\015\012 ... Canon PowerShot A520 Digital Camera

Hello I have a Canon digital elph sd600 and the lens won't retract all the way and it gives me a lens error message to restart the camera but the lens is stuck halfway - it won't extend fully and it won't completely retract. Any suggestions as to what I need to do to fix this? Thanks so much I appreciate it.


See http://www.fixya.com/support/r13011856-lens_error ... Canon PowerShot SD600 Digital Camera

My Canon lens is out.when I closed last time it did not go inside. And now when I on the camera it keep saying Lens error restart camera.


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The lens will not retract on my PowerShot SX210is. Everything is completely frozen. When the power is turned on, the lens will not move and the screen says "lens error, restart your camera". But nothing will make the lens go back inside.


HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\ ... Canon PowerShot SX20 IS Digital Camera

Lens error When I turn the camera on it says "Lens error, restart camera," and turns itself off. When I turn it back on, the same problem occurs. The lens covers aren't completely closed, and the entire lens seems to be sticking out a little bit, like it didn't retract all the way. Please help! Thanks. Turn on the camera, camera shows a canon logo, then before turns off it said lens error, restart camera


\015\012\015\012I have a solution posted in doc "nikon s5 s6 lens cover error repair.doc"  uploaded on site http://www.esnips.com/web/papputatiyasStuff&n ... Digital Cameras

I am having problems with my Canon PowerShot SD1300 IS IXUS 105 Digital Camera. when i am in the playback mode, looking through pictures, the screen will cut off at the last picture (when instead, it should just go straight to the first picture). the lens does not retract and if i press the on/off button, the camera turns back on, but then cuts off again whenever i'm trying to look through pics. I can't figure out if I need to send it back and exchange it or what. Please help me, thank you!


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Canon PowerShot SD1300 IS IXUS 105 Digital Camera

Lens won't retract, says lens error - Canon PowerShot SD850 IS Digital Camera


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Canon PowerShot SD850 IS Digital Camera

Powers off my canon powershot sd600 digital camera keeps powering off after about 30 seconds. I have gotten a new battery and that didn't help. On the left hand side before it shuts down it has the letter and numbers E18 on the bottom. The zoom lens is also sticking out and will not retract. There are no error messages on the camera at all. If anyone has a solution please let me know. Thanks!


E18 is a lens error message, the lens is stuck or bent, and wouldn't come out, that's why camera shuts off after it tries to do so at the start, not much you can do, but replace the whole lens assembly ... Canon PowerShot SD600 Digital Camera

Lens error my canon IXUS 860 IS is having a lens error problem. firstly, the lens cant retract back and when i try to switch it on, the screen will say 'lens error, restart camera' so how do i restart the camera?? i'm currently overseas and although my camera is within warranty, i cant possibly send my camera back to the original country for repair. is there any DIY method?? i'm an amateur at cameras so i do not wish to try any method that may further make the problem worse. thank you for your h


This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Canon IXUS V2 Digital Camera

Lens error I have a Canon Powershoot SD1000 and it was working fine until one day the lens stopped retracting. Now it doesn't retract and I get a Lens Error, Restart Camera message. I looked at other websites to get help and tried some of the ways they suggest to fix it. Not sure if its working, because it still gives the same message and makes a noise sounding like its trying to retract then gives me the Canon welcome picture. I've only had this for a little over a year and would like it to be


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon IXUS V2 Digital Camera

Lens error, restart cameraI turn on my camera, and I get an error message stating Lens error, restart camera, the lens is open and will not retract, I have removed the battery and tried to restart. It will not go beyond the lens error message


This is probably THE most common problem with digital cameras. Try these procedures. ... Canon PowerShot SD850 IS Digital Camera

Lens error, restart cameraI turn on my camera, and I get an error message stating Lens error, restart camera, the lens is open and will not retract, I have removed the battery and tried to restart. It will not go beyond the lens error message


Try these procedures. ... Canon PowerShot SD850 IS Digital Camera

Lens error, restart the camera. How to retart. The zoom lens projected is not getting back again When the camera was on, the zoom lens cameout and got struct and not going inside. we get a instruction as ''lens error, re start the camera'' W e dont know how to restart and tried but failed. we need solution. We are unable to use the camera.


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Digital Cameras

Lens error my camera model is canon powershot SD770 is digital elph i dropped my camera and a message is displayed as lens error i tried to restart my camera and again the message is displayed as lens error please give me a solution sir please


I've had similar problems with various versions of this camera. Here's \015\012the fix, if all else fails. These are step-by-step instructions to take \015\012apart and fix the camera's lens error. \015\012http://johnsmouth.wordpress.com/2010/12/01/l ... Canon PowerShot SD770 IS / IXUS 85 Digital Camera

Lens Error Hi, When I turn on the camera, it says "Lens Error. Restart Camera." When you restart the camera, it gives you the same message. The Canon zoom lens will not go back into the camera. Help!


If you are sure that your battery is fully charged but still does not do any good, then do this little trick:1. Hold the camera on your right hand with the lens facing the ground.2. As you press the power on button, tap or hit ... Canon PowerShot A550 Digital Camera

Hi how do i fix a lens error restart camera error on my canon powershot sd750 so my camera can go back to normal and the lens could go back in?


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\ ... Canon Powershot A2000 IS Digital Camera

Can you help me on how to solve lens error on my canon digital camera, it doesn't retract even if i follow the manuals troubleshooting advice.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\012\01 ... Canon PowerShot SD1300 IS IXUS 105 Digital Camera

Lens got bend and stuck not going inside - Canon PowerShot A540 Digital Camera


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Canon PowerShot A540 Digital Camera
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