Having problems with your Canon Digital Cameras ?

LENS WONT RETRACT LENS ERROR RESTART CAMERA COMES UP ON SCREEN MODEL IXUS80IS


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Fixing a Lens Error on a Digital Camera
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Canon Digital Cameras

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LENS WONT RETRACT LENS ERROR RESTART CAMERA COMES UP ON SCREEN MODEL IXUS80IS


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I dropped my camera and now the lense wont retract all the way. a red screen pops up and says "Lens error, try turning the camera off then on again' the lense wont come out, what do i do?


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Lens error I tried to turn off my camera, (Digital Ixus 60) and the lens froze halfway closed. When I tried to restart the camera, an error comes up on the screen, saying LENS ERROR, RESTART CAMERA. I had this problem before on this camera, but while it was still under warranty. I sent it to be fixed, but now it seems the problem isn't fixed. Is there anything I can do now?


The only thing is, is that it is past it's warranty. THE WARRANTY ONLY COVERS DEFECTS, AND FACTORY ERRORS. \015\012\015\012IF THE LENS DOESNT GO BACK IN, THEY CANT FORCE IT AND YOU PAY THE FULL COST OF THE ENTIRE LENS BEING REPLACED AND T ... Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera

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Lens Error When I turn camera on, green light flashes and a message comes on screen: Lens error, restart camera. The lens is permanently out. Have not dropped camera, don't know what's happened and am not very technical so don't even know how to restart camera! Can't find anything in the Basic User Guide to help me.


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Lens problems I am deployed and I sent my camera to my wife and she has managed to brake it, I was hoping to get some help on this problem: When off, the camera lens is in the position as if it were being used. When turning the Canon Camera Powershot A530 on, the Canon logo screen comes on as it should. Following the blue logo screen is 2-3 rapid beeps made by the camera and a black screen is shown with the words, "Lens error, restart camera". Immediately after showing this screen for five


Try opening your camera, check the lens gear if its teeth are\015\012complete. If so, check if something stucks on it. Its much better to\015\012bring your camera to an authorized service center to re timing your\015\012lens track... ^_^ ... Canon PowerShot A530 Digital Camera

I have a canon ixus 900Ti. I turned it on yesterday and the lens came out as normal. when i went to take a pic the camera shut off but the lense never retracted. when i turned the camera back on the splash screen came on, followed by a series of beeps and then and error message saying "lens error, restart camera". restarting has not solved the problem. its like the lens is stuck out. hope you can help Regards Liam


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Digital Cameras

My camera worked fine one day, then it was in my purse. When I went to use it the light was on and the screen said there was a lens error. Everytime I try to turn it on now it makes a grinding noise and refuses to open and then closes completely with the lens error reading For no reason my camera (Nikon coolpix model S210) doesn't want to work with the term "Lens error" and lens won't come out WELL YESTERDAY MY NIKON COOLPIX s210 DIGITAL CAMERA WAS WORKING PERFECTLY FINE THEM I GOT UP TO TAKE P


\012\012try these:-\012\012\012connect it to pc and on it\012vaccum the barrel of lens\012changing mem. card and batt. for 2min. ... Nikon Coolpix S210 Digital Camera

My canon IXUS 860 IS is having a lens error problem. firstly, the lens cant retract back and when i try to switch it on, the screen will say 'lens error, restart camera' so how do i restart the camera??


Here are some troubleshooting steps for your lens error problem. And here's a video summary of those steps: ... Canon IXUS 860 IS Digital Camera

My camera worked fine one day, then it was in my purse. When I went to use it the light was on and the screen said there was a lens error. Everytime I try to turn it on now it makes a grinding noise and refuses to open and then closes completely with the lens error reading For no reason my camera (Nikon coolpix model S210) doesn't want to work with the term "Lens error" and lens won't come out


Hope you purchased an extended warranty. I've had two Cannon's with the dreaded lens error. Probably what happened was that while it was in your purse, somehow the power button got pressed. The camera powered up, tried to extend the lens, then str ... Nikon COOLPIX S200 Digital Camera

Just purchased an powershot SX1 IS. I took one photo, zoomed in on it to see how clear the zoom was once taken a photo. THen it switched itself of with the lens still out. Now when turning it on it has a black screen and say lens error...restart camera. I have tried holding func. when turning on the camera and the time comes up on the screen. But as soon as I let go of func I get the error msg.


Hello if you just purchased this unit Then i advise you to take it back, this sounds like a system control issue or main board problem. Holding the function key while turning is factory reset, if this is not working right them the camera has a bad sy ... Canon PowerShot SX1 IS Digital Camera

Was shooting with Canon PowerShot S3 IS and the lens won't retract,screen says lens error,restart camera. I have restarted camera, changed batteries etc... still nothing. You can hear a clicking sound like something should be happening, but it won't retract.


According to what you were doing there is a possiblity that its jus sand or someting that got caught in the lens. please take it to the neariest repair shop to get it cleaned/ checked. ... Canon PowerShot S3 IS Digital Camera

I dropped my camera and the lens won't retract. The screen reads lens error restart camera. Even though I have removed the battery to restart the camera, it won't correct its self. The lens stays out.


When you reset the camera you should be able to hear the gears of the camera lens turning. The problem is that the lens is out of alignment so the lens can't slide back in. As the gears are turning, straighten out the lens (you might have to try forc ... Canon PowerShot SD750 / IXUS 75 Digital Camera

My olypus fe-360 cam's lens wont retract or extend unless the battery is taken out. When the power button is pushed the camera's lens comes out as it should normally, but the screen is blank and it beeps If I take out the battery and put it back in the lens does retract back into the camera. I have not dropped this camera nor have I gotten it wet... what do you think the problem is?


... Olympus FE-360 Digital Camera

My Canon PowerShot SD850 IS has a lens that is stuck in the extended position. I get a screen that says lens error, restart camera, but when I try to connect to the software, I get a screen on the computer telling me the computer cannot detect the camera. Battery is freshly charged, and I get the little yellow bird picture on the camera when I turn it on. It beeps about 4 times, and then turns off. Is there a safe way to get the lens to retract?


Don't play around with that lens, you can do more damage to the camera and focus with some of the stuff people tell you to try. Your camera just needs to be serviced and you'll be working great again. The shop that specializes in service for the powe ... Canon PowerShot SD850 IS Digital Camera

Lens error when i turn off my camera, the lens fails to retract and i get a screen that says, lens error, restart camera. Can anyone explain this. When i try to turn cmera off/on the lens remains extended. It does take pictures.


On Fathers Day, 2006, I received a Canon PowerShot SD700 IS, and it has served me well. Just before Father's Day, 2012, my young son dropped my precious PowerShot on its lens onto a wood floor, causing the smallest ring at the end of the lens assemb ... Canon PowerShot SD700 IS Digital ELPH / IXUS 800 Digital Camera

Lens Error Once I turn on my camera, I get the regular screen mode and before I can take a picture it says lens error and turns off the camera. The lens comes out all the way once turned on and retracts once it shuts down.


Try the procedures in this tip. ... Pentax Optio 60 Digital Camera

We have a Panasonic DMC ZS3 camera that has been working fine until now. We are on the North West coast of Costa Rica. When you turn the camera on, the lens, which was out when shut off, goes in, then comes back out. The camera screen tries to focus, then goes to a blank screen and says "SYSTEM ERROR (FOCUS). When you shut it off, the lens does not retract.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Panasonic Lumix DMC-ZS3 Digital Camera

Each attempt I ensue to power on my camera and error displays on the screen saying "Lens error, restart camera". How do I do this for it to be successful? The Lens will not retract and is somehow stuck, what am I doing wrong with the item. It is an A480 Canon camera.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is that yo ... Canon PowerShot A480 Digital Camera

I have a brand-new camera; therefore, I don't know why it didn't retract the lens. All it says on the screen is "Lens error, Restart camera." I restarted over and over and it's still not working. Thanks for helping! I'm on vacation in Quebec City with my daughters and I really hope to document our trip!


Check if there is no cover on lense and remove battery for 30 min to allow to reset.if that does not solve your problem then you better take it back to the seller as it is still on warranty and opening it may void your warranty. ... Canon PowerShot A2100 IS Digital Camera
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