Having problems with your Canon Digital Cameras ?

Hello, I have a Canon PowerShot A490, purchased about 2 mo. ago. I have not been able at all to download pictures to Computer using Windows XP. It will not take a Converter Drive or the cord that came with the Camera. Is there a problem with the camera? It is concidered new. I have not been able to register the product, never gives me the indication to enter. Judy


Answers :

Consider NOT connecting your camera to your computer.\012\012\012

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive. Or you can use any photo cataloging program.
Repair Help & Product Troubleshooting for Canon Digital Cameras

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Hello, I have a Canon PowerShot A490, purchased about 2 mo. ago. I have not been able at all to download pictures to Computer using Windows XP. It will not take a Converter Drive or the cord that came with the Camera. Is there a problem with the camera? It is concidered new. I have not been able to register the product, never gives me the indication to enter. Judy


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