Having problems with your Canon Digital Cameras ?

Hi I my new(3 months old ) PowerShot SD1300 IS camera has a problem. Initially worked fine ,but suddenly it is not working. Issue is it will power up only once after many (5 to 6 hrs) put idle.When powerd on , lens will come up and the camera will go of,lens will remain out.It wont respond(power led also goes off).Again if we put idle for some hours when we press first lens go in ,comes out and again goes off. Please let me know what could be the problem.I checked it is not problem with battery


Answers :

Hi. I\015\012 note that you have checked the lens and Canon service has said the PCB \015\012needs to be replaced, but the cost is too high. However you have asked \015\012if there is anything else you can do.

I gather that the camera automatically turns off the power because it detects an error while extending the lens, and it does sound as if this may be an electronic fault, rather than a mechanical one.

When\015\012 the camera is only three months old, and when Canon has said that a new\015\012 PCB is needed, you could still ask the retailer in USA, rather than Canon, to replace or \015\012repair the camera free of charge. This would depend on what they find to be at fault and your costs for posting to USA and \015\012having it returned, but it might still be worthwhile.

I am afraid that confirming the precise electronic fault would need specialist expertise and testing equipment. When the warranty fails and unless you have a friend with such knowledge, it is sometimes better to cut your losses and pick up a second hand replacement.

Regards


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PCB? Are you referring to a Printed Circuit Board if so then you are right it's a warranty issue. If you have the receipt of purchase in the USA and have friends or family living in the USA you could send the camera to them to forward onto the USA Canon repair depot. Once repaired the camera would be returned to your friend or family who in tern would forward it back to you. Also if the Canon service in your country said it was the PCB without looking then it might be a known problem with this model. OR because it's an American market camera they don't want anything to do with it.
Repair Help & Product Troubleshooting for Canon Digital Cameras

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