Having problems with your Canon Digital Cameras ?

Hi - I have a Rebel XT - and my built-in flash won't work - and i get an ERR 05 message. What can I do?


Answers :

Dear joefrisco:
\015\012
\015\012An ERR 05 message indicates that the camera's flash pop up mechanism has encountered a problem due to either an obstruction (such as your hand or something blocking it), a jam (impact damage), or an electrical failure.
\015\012
\015\012Try the following steps, in order, to try and resolve the issue. If nothing works, the camera will have to be sent in for service (call Canon Tech Support @ 1-800-828-4040):
\015\012
\015\0121. Turn the camera off. Ensure that nothing is blocking the pop
\015\012 up flash. Turn your mode dial to one of the Creative Zone
\015\012 modes (P, AV, TV. or M). Now turn your camera back on
\015\012 and attempt to take a flash shot. You will need to manually
\015\012 press the flash button to do so.
\015\012
\015\0122. Turn your camera on and perform a hard reset by pressing the
\015\012 MENU button, tabbing over to the Set Up 2 menu tab and
\015\012 selecting the option "Clear Camera Settings / Clear All
\015\012 Camera Settings" options, and then removing the camera
\015\012 batteries, date/time battery, and memory card for a period
\015\012 of approximately 2 minutes. Then reinstall all items, turn
\015\012 your camera on, reset the date and time and perform step
\015\012 number 1 above.
\015\012
\015\012Hope this helps.
\015\012
\015\012Sincerely,
\015\012HeavyDLB
Repair Help & Product Troubleshooting for Canon Digital Cameras

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