Having problems with your Canon EOS 500D / Digital Rebel T1i Digital Camera ?

I am having problems downloading pictures to my computer. Links on EOS utility are not enabled except for file location


Answers :

Consider NOT connecting your camera to your computer.\012\012\012

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.
Repair Help & Product Troubleshooting for Canon EOS 500D / Digital Rebel T1i Digital Camera

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Suggested Questions/Answers :

I am having problems downloading pictures to my computer. Links on EOS utility are not enabled except for file location


Consider NOT connecting your camera to your computer.\012\012\012The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to ... Canon EOS 500D / Digital Rebel T1i Digital Camera

EOS Utility I purchased a Rebel Xsi, and installed the software. Upon connecting my camera to my computer, and launching the EOS Utility, the options to download the images, select images, or camera settings are shaded out. In order to transfer pictures, I have to go into "My Computer", open up the camera and copy and paste it. I have updated all of the software from Canon's website with the June 2009 updates, and the problem persists. Thanks for the help.


I got the same problem updating the EOS Utility. The version on the original SXi CD is 2.4.0.1. The upgrade is version 2.6.1. I suggest you to uninstall all the updated software. Or at least the EOS Utility. Go to the folder <C:\\Documents and Se ... Canon EOS Rebel XSi Digital Camera

I have recently installed the solution disk after realizing that the computer would bot be able to upload images from the camera to the computer because of a missing PTPUSB.DLL File. The installation of photo programs did not alleviate my problem. If my Microsotf XP enabled computer does not have such a file where can I download or correct this problem to upload my pictures that I have taken? If you can give me a website or direction besides refering me to my XP Professional start up disk, I wou


Do you really need the software?The best way to upload pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB o ... Canon PowerShot SD1200 IS / Digital IXUS 95 IS Digital Camera

I downloaded pictures from my Canon EOS Digital Rebel XSi to my PC using the EOS utility, then burned the folder to a DVD. The computer I used has Windows 7. I then tried to view the pictures on my desktop which has Windows XP. Clicking on a picture icon tells me that the picture is too big to view. All the pictures are 4272 x 2848 pixels. How do I change the size of the pictures when they are being downloaded so they can be viewed?


Download this program: FSResizerIts a very friendly program that can RE-SIZED the images; just download and install it, then open the program, sear ... Canon EOS 400D / Rebel XTi Digital Camera

I can not download my pictures to my computer for some reason, My computer is not excepting it. I have had the camera for some time and I have never had problems downloading my pictures, I was wondering if I have to download something for it to except it.


Try NOT connecting your camera to your computer.The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or c ... Canon PowerShot A530 Digital Camera

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I am having the same problem & can't figure out the solution \015\[email protected] ... Canon PowerShot A80 Digital Camera

I am trying to download my pictures but the software does not recognize the camera or the disk within the camera. I can see (play) the pictures on the camera, hence the disk does not appear faulty. I connect the camera to the computer using a USB lead to download the pictures and click on EOS utility software. The battery is fully charged, the camera flashes saying it is 'busy' but there is no flashing red light to signify the photos are downloading. After a few minutes the camera goes dead (the


Use a card reader to download your pics to a folder you create on your desktop. ... Canon Rebel XT / EOS 350D Digital Camera

We continue to have problems once a picture is taken we get file errors or the picture is half merged with another picture. Also, the picture looks fine in the camera, but when we download to the computer it is merged with another picture that was not even loaded on the camera at the same time. We thought we might need to be more agressive in pusing down the shutter button, but this problem is really puzzeling us and causing aggravation. Can you help?


Uninstall software for camera restart pc then only install camera drivers only don't install 360's ... Digital Cameras

I have an Olympus XD-Picture Card M 1GB ant the problem is that I can see my pictures with the card in the camera Olympus FE-230 but when I want to download the pictures to the computer I just see FOUND.000 directory and BOOTEX.LOG file. I cannot download the pictures neither from the card nor connecting the camera. How can I fix this? Which is the OS of the camera?


First thing I would try to do is to ensure that the card and camera contacts are clean (use a qtip and 90% iso alcohol). Next, inspect the wire contact legs inside the camera, and make sure none are bent or out of alignment. The camera itself has ... Olympus FE-230 Digital Camera

Canon Utilities CameraWindow DC has encountered a problem and needs to close. We are sorry for the inconvenience. Unable to download the pictures from my laptop computer,I used to be able to do so; but was able to download from the other computer. I re-install the software but it still does not work. Can I download the Camera Utility for SD880 IS? Thanks.


... Canon PowerShot SD880 IS Digital Camera

Downloading problem I bought a Nikon D80 in November of 2007 and it has been operating fine since. However today I tried to download some pictures onto my computer using Photoshop Elements 4.0. About half the pictures downloaded properly and the other half did not. A dialogue box indicated that the file may be damaged or in a form that cannot be supported by the organizer. I thought that the card might have gone bad so I put it in another camera and it worked fine. I then put a different c


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EOS Utility program cant download pictures.


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Canon 7D eos utility able to view all pictures select but when hit "download" keep getting a "busy" in red at bottom of dialog box and won't let me download or delete pictures...why???


Consider NOT connecting your camera to your computer.\012\012\012The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to ... Canon Digital SLR Camera Kit - EOS 450D + EF-S 18-200 Kit Digital Camera

I have the Canon EOS Rebel Digital XTI. I'm having a problem transferring pictures to my computer. The camera says busy and the EOS Utility will not start dowloading the pictures.


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Canon Powershot A75 problems ________________________________________ I have a Canon powershot A75 Digital camera its about a 11 months old and has a few problems now. 1. zoom doesn't work any more 2. any buttons like "menu" "func" "up/down/left/right" don't work anymore 3. unable to view pictures I've taken except the last one 4.Orange AF light on the front of the camera keeps blinking. I am able to still take pictures and download them to my computer but thats all. Has anyone else


Having read on a few sites about loose ribbon wires causing problems and having this same problem.\015\012I decide to take the camera apart. Taking all the screws out and fidling with the "wires" connecting the zoom control and the photo type selecto ... Canon PowerShot A75 Digital Camera

EOS Utility program cant download pictures.


1'st thing. You don't have an EOS camera so you won't be able to use EOS utility. ... Canon PowerShot S3 IS Digital Camera

I use pl70. i am having problem downloading my pictures. when i connect my camera to my computer i do not see my pictures, i have even tried inserting the memory card directly to my computer and i still cannot view my pictures. but with the memory card in my camera i can view my pictures. i have tried copying the pictures from the phone memory to the card and i get error message saying no files in my device.


1) Using new memory card. first connecting memory card to computer and format. and insert memory card to camera. making single shot. then connecting computer you see picture. Memory card formating in camera may be not working computer or other ... Samsung PL 70 SL720 Digital Camera

Downloading video Hi I have always downloaded video from xacti vpc c4 without problems buit the last two cards i have downloaded the pictures are ok but video also downloads as jpg files and I cannot play them as video I have been using Picasa as well, same result Sue


Hi I think it must be a picasa problem I have downloaded again after using a registry fix programme I have been trying to download picasa 3 with no luck so perhaps this did not help, or my computer is having more than one bad hair day! Sue ... Sanyo Xacti VPC-C40 Digital Camera

Unable to download pictures thru Camera Window DC utility.


Skip the use of your software for downloading the camera files.Buy and use a card reader. You can download files from the card reader, and use an editor to fix your pictures the way you want.Save a bunch of time and effort! ... Canon PowerShot A580 Digital Camera

I have recently purchased the NX2 software, and as recommended changed the setting on my D70s from JPEG fine to NEF (or Raw). In the past I have downloaded files using either Nikon View software or the Microsoft download wizard. But the Microsoft wizard tells me their are no pictures on the camara, and Nikon View software transfers the first two images then encounters an "unexpected problem", and when I try again it says "an unexpected error occured. Try again. This just repeats. Can you help?


Try Nikon Transfer at http://support.nikontech.com/app/answers/detail/a_id/61.You can also download a codec from Microsoft that makes Windows recognize NEF files. ... Nikon Digital Cameras

Problem with the EOS 30D Body Only Digital Camera i dropped my digital EOS30D and for two weeks took pictures, everything seemed to be working fine. then i attempted to download my pictures on my external hard drive thru LightRoom3 and i got a pop up window that said importing-cannot be read. any thoughts before i take it for reapir?


Try NOT connecting your camera to your computer.\012\012\012The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the c ... Canon EOS 30D Body Only Digital Camera

In trying to download video from our cam corder (Sony DCR-SR85) to our PC we get the following message 'Document management information can not be located" and we are unable to download the video files. How can we solve this problem?


Different ways to transfer video:\015\012Transfer the video to the computer using one of the following methods: Use the Import pictures and videos option. \015\012\015\012\015\012\015\012 ... Digital Cameras

Camera: Nikon Coolpix E4600 Have tried to transfer images from my Coolpix camera to my computer. Once connected to USB cord, the camera is recognized by the computer except the file transfering programs (Nikon Transfer and PictureProject) don't recognize any files to transfer. Is it a problem with the cord itself? I've put the memory card which has the pictures into my laptop and transfered them successfully that way, which is why it leads me to believe the cord is the issue.


... Digital Cameras

I have Sony cyber shot DSC-S730 cemara,i took some pictures and wanted to download but i could not, In my PC i get a message saying autoplay and i removed it from PC and wanted look pictures in camera itself but i am not to see in camera itself, it says file error. can you help me in this problem. Thanks


Memory stick/ card has virus. Scan it with updated anti-virus and check again. ... Digital Cameras

I have a Canon Power Shot SD1000 Digital ELPH 7.1 Mega Pixels. For some reaons my pics are not downloading. The pictures show on the screeen, but the EOS Utility does not automatically come on the screen. I go to the EOS Program and open, but still nothing is happening. I have uninstalled and reinstalled but this has not made a change. I am in my 50's and not good at this! The camera is awesome and has always worked extremely well. Any ideas? Could something in the camera settings have changed.


The Best solution wud be to buy a card reader writer and transfer the pics using that ... ... Canon PowerShot SD1000 Digital Camera
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