Having problems with your Canon EOS Digital Rebel XS / 1000D IS Digital Camera ?

Keep getting ERR99 when i take my first shot after switching on.

\015 The ERR99 message reads shooting is not possible. Turn the power switch to off and on again or re-install the battery.If i open the battery door and close it again the camera will work fine but if i turn it off i will get the same problem again. Is this a setting problem or has something gone wrong with the camera\015

Answers :

ERR99 means the camera is not communicating with the lens - probably just dirty contacts.
\015\012
\015\012To isolate the cause of the issue, do the following: -
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.
Repair Help & Product Troubleshooting for Canon EOS Digital Rebel XS / 1000D IS Digital Camera

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