Having problems with your Canon EOS Digital Rebel XS / 1000D IS Digital Camera ?

Hello I am in Hawaii vacationing and my Canon Rebel XS stopped working. I cannot click and get a busy message when I see through the lens. The display does not work and when I called the technical support they said that I have to send this back to their repair center. This sucks. Anyone with the same problem, please save my vacation (apart from the suggestion that I dump my Canon in the ocean and go buy a Nikon) Sam

Answers :


I am sorry to keep you waiting, as you have no display on the lcd and the viefinder says its busy in that case you need to try a couple to troulbeshooting steps so that we can determine the issue to get it fixed incase there is a hardware issue then we can identyfy the problem.

Steps to follow:

Remove the batteries and remove the memory card from the camera then after 2 mins press down the power button without the batteries this will release the static power from the camera.

Put the batteries in and not the memory card and then turn on the camera and tell me the status if you see any thin on the screen if not then try to adjust the brightness of the LCD monitor to make it easier to read if possible from the viewfinder. If not then there is a problem with the unit it self.

The EOS Digital Rebel XS must be serviced.

Unfortunately, the issue you describe seems to indicate that your product requires repair service. If the product is under warranty then it will be either replaced or repaired by Canon

You can check with the service located by opening this link


This is a Common Problem and most of the times it is not for DIY ( Do it Yourself ).

Look at one of the Forums :-


There are Plenty more and still no concrete resolution for this Problem.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!
Repair Help & Product Troubleshooting for Canon EOS Digital Rebel XS / 1000D IS Digital Camera

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