Having problems with your Canon IXUS 80 IS Digital Camera ?

Have been trying to install my IXUS 80IS. Keep getting message "Cannotinstall the hardware Error Code 1". From advice on the Microsoft support site, I have created a setupapi.log file to try and identify the registry sub keys which may be the possible problems. I'm in beyond my depth here. Can you help, Please. David Reid


Answers :

Hi,
\015\012 Well , more or less the problem seems with the operating system only.
\015\0121. Disconnect the camera from the computer, disconnect all USB devices as well , except for keyboard and mouse
\015\0122. Restart the computer and Press F8 a couple of times
\015\0123. Select safe mode and enter using the admin account
\015\0124. Reconnect the camera back to the computer
\015\0125. Open my computer , if the camera is detected
\015\0126. If the camera gets detected , create a new user account and the issue would get resolved
\015\0127. If the the camera is not detected , connect the camera to some other system to check USB cable failure
\015\0128. If the camera work on the other system, you would have to redo the OS.
\015\012
\015\012Hope this helps
\015\012Proton
Update the driver

You may be prompted to provide the path\015\012of the driver. Windows may have the driver built-in, or may still have\015\012the driver files installed from the last time that you set up the\015\012device. If you are asked for the driver and you do not have it, you can\015\012try to download the latest driver from the hardware vendor’s Web site.

In the device properties dialog box, click the Driver tab, and then click Update Driver to start the Hardware Update Wizard.\015\012Follow the instructions to update the driver. If updating the driver\015\012does not work, see your hardware documentation for more information.\015\012\015\012\015\012
\015\012
\015\012also u can try registry cleanup from the below link\015\012
\015\012http://www.downloadatoz.com/registrybooster-download/ 
\015\012
\015\012it wud give u the list of registries u might have to clean or repair....\015\012
\015\012
\015\012thank you\015\012have a nice day\015\012good luck with ur installation
Repair Help & Product Troubleshooting for Canon IXUS 80 IS Digital Camera

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