Having problems with your Canon IXUS V2 Digital Camera ?

Ixus 70 dropped in sand, lens error & won't close

\015 Some sand got into the camera while it was still on and when i tried to turn it off, the lens and shutter won't retreat. it was pretty much stuck. there is a grinding sound whenever i try to turn it off and ultimately, i can't view nor take any pictures.. the screen just keeps coming up with "lens error, restart camera"\015

Answers :

Hi jasperke,

try the following:

make sure your Canon has fresh batteries and it is in recording mode.

1) Remove the batteries from the camera, wait for a couple of minutes,then put them back in and turn the camera on.

2) \015\012Try compressed air. With a fine tip blow off gun and drycompressed air\015\012(20 lbs) set the tip between the lens turret and thecamera body and\015\012turn on the air while moving the tip around the lens.It should remove\015\012all dust and sand. Turn the camera on and it shouldfunction fine.

3) \015\012Another method is to tap the padded USB cover part on a hard surface,\015\012for example, a desk. It sounds so simple, but veryoften in works.

4) Try forcing the camera lens:

Turn\015\012off the camera. Place it on the back with the lens facing up and take a\015\012look at the spacing between the lens and the lens housing. If you\015\012notice that the gap is not even all the way around the lens, the\015\012problem should be easy to fix. This type of a problem usually occurs if\015\012the camera was dropped while the lens was extended.

Simply -\015\012VERY GENTLY - press down the lens on the side where the gap is the\015\012biggest. You should hear a "click" as it pops back into place. Try\015\012powering the camera back on.

If the lens doesn't extend at all\015\012or it extends, and then retracts again, do the following. Turn the\015\012camera off. Take the camera in one hand and with the other gently take\015\012one part of the lens and gently move it round in a circular movement.\015\012Do so with both sections of the lens. You will hear a "click" as it\015\012pops back in place. Power the camera on.

Another version of\015\012this fix would be to pull and twist on the largest ring of the lens\015\012while turning the camera on. Listen for a "click". If at first the\015\012focus seems to be off, turn the camera on and off and take lots of\015\012pictures, close ups and distance. Focus should slowly start improving.

there is a guide to dismantle it with pictures: try it:

http://www.fixya.com/support/t102982-e_18_problem

good luck!
Repair Help & Product Troubleshooting for Canon IXUS V2 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Ixus 70 dropped in sand, lens error & won't close


Hi jasperke,try the following:make sure your Canon has fresh batteries and it is in recording mode.1) Remove the batteries from the camera, wait for a couple of minutes,then put them back in and turn the ca ... Canon IXUS V2 Digital Camera

Digital camera got dropped into the sand, and some sand worked its way into the lens and focusing system, and now the camera cannot zoom or focus, but still turns on and takes pictures i have a lumix dmc fx12, and it got dropped into the sand at the beach. the shutter wont close properly, there's sand in the lens, and it won't zoom. Please help!! i don't know how to fix it!!


THIS SOUNDS TERMINAL, BUT YOU MIGHT TRY USING CANNED AIR LIKE YOU USE TO BLOW DUST OUT OF YOUR COMPUTER, AND SEE IF IT HELPS ANY. MOST OF THESE CAMERAS ARE MADE WITH THE IDEA THAT THEY WILL NEVER BE TAKEN APART OR OPENED FOR CLEANING ETC. SO, THAT IS ... Digital Cameras

My camera was dropped in the sand yesterday, and now when i turn it on it says lens error. I removed as much of the sand as i could reach, and blew out a good portion of it, but it still wont turn on without saying lens error. what should i do?


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Canon PowerShot SD1300 IS IXUS 105 Digital Camera

Lens error I have an ixus 230 HS - I turned it on the other day & I must have bumped the lens or something, as it shut down. The lens stayed out though & wont close, when i turn it on it starts beeping at me & "Lens error, Will shut down automatically. Restart camera" comes up on the screen, it then shuts down again. I have removed the battery & the memory card, but to no avail.


... Canon Digital Cameras

Lens Error! I dropped my camera on the floor, and now the lens wont open fully or close. The LCD says "lens error,restart camera." But even when I turn the camera off, it still happens. Its a Canon Power Shot A550. I need to find out how to fix my camera without breaking it some more.


Same problem. The lens is stuck in the zoom position. When the camera is turned on, the lens moves a just afraction like it want to fully open or close, then the camera beeps and prompts with the "Lens Error" Restart Camera. Solutions? ... Canon PowerShot A550 Digital Camera

Hi my son dropped my digital camera while the lens was extended and now it wont retract and it says zoom error also the shutter wont open fully or close, the lens is at a slight angle and wont budge do i have to take it to get repaired or can i pull it apart myself thanks


HiIt helps to know the make and model of the camera, some cameras the lens is too fragile and we have never been able to repair them. Other models we have had a great deal of success repairing them. (Google: darntoothysam)One ... Digital Cameras

Lens I dropped my ixus 40 camera, and now the lens won't close. I turn it on and an error 18 comes up. The lens attempts to close back up when I switch it on but seems to be stuck... Should I send it away to be repaired? If so, can you recommend a repair shop?


Hi Meaghan,\015\012\015\012If it was me (and this did happen to my camera as well) I would take it to a camera shop. For about $50.00 they can put the lens back on track, and clean it as well. This is a great camera, and I would not risk taking it ap ... Canon PowerShot SD300 / IXUS 40 Digital Camera

Lens I dropped my camera and the lens wont open or close and it says lens error. Please help! :)


Hi, \015\012Nikon L series is so delicate that repairing is hardly possible so you have to take it to nikon shop where it can be replaced by new one. I dont think anyone can help you either than Nikon.\015\012\015\012good luck... ... Nikon COOLPIX L2 Digital Camera

I had the lens error pop up. my fiancee dropped camera in sand. i have now tried what was shared on this site rubbing alcohol, banging it and playing with the lens and now it wont turn on at all.


Hello,\012\012The camera might just not work anymore. Sand is a gadget-killer, you should never let sand into any electronic device.\012\012Sorry about that. ... Canon PowerShot SD500 / IXUS 700 Digital Camera

Dropped camera now lens wont close. It says lens


Hi,\015\012Remove the batteries and insert new batteries . Sometimes this may work but in your case the lens is stuck inside, or it will have been damaged . Nothing can be done other than taking to service center to get it repaired . \015 ... Canon Digital Cameras

I dropped my Kodak easyshare C613 and now it wont close. When I push the on/off button it tells me: Lens error: 123,0,0,-18. How can I fix my camera as soon as possible ?


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Kodak EasyShare C703 Digital Camera

I have tried all that is on this site i have the powershoot and fiance dropped it in sand got the error lens message and now it wont turn on at all.


The Lens has been damaged and cannot move in and out properly or focus properly. You will have to either buy a new camera or get yours fixed. This kind of damage is not covered under your one-year warranty so you will have to pay for repairs. To get ... Canon PowerShot SD500 / IXUS 700 Digital Camera

My camera been dropped and now it has a zoom error and wont close the lens back it stuck in one place - how much it will cost me to repair it? is it expensive?


To repair this model of camera requires a complete strip down to get at the lens unit. Lots of carefull desoldering etc.\015\012The lens unit is just a larger version of a compact camera lens unit. Lots of gear gogs to release before you can un ... Fuji FinePix S1000FD Digital Camera

Lens Error. My Nikon COOLPIX L3 keeps on saying " LENS ERROR" and wont close up. Also it make some rattling noise when i press the on/off button or sometimes does it by itself. First the screen is bla


Try these procedures. ... Nikon Digital Cameras

Lens Error! The lens protector wont close all the way. And when I turn it on, it comes out but closes back immediately and says lens error.


In My case, the lens was coming out part way a start up and pulling back in without camera coming on. Some times the screen would stay a dark blue and could not be shut off. Ensure batteries are new or remove and replace existing. Lens will come out ... Nikon COOLPIX P60 Digital Camera

My canon camera Ixus 8515 has an error when turning on (after some 'stuck' noises) that reads 'lens error, restart camera'. The lens is not retracting. The camera has not been dropped. Was working fine one minute, then camera appeared out of focus the next. When I turned camera off then on again, error appeared. Lens won't go back in. Have not tried forcing it as yet.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you wi ... Canon Digital SD900 / IXUS 900 Ti Digital Camera

Lens error I tried to turn off my camera, (Digital Ixus 60) and the lens froze halfway closed. When I tried to restart the camera, an error comes up on the screen, saying LENS ERROR, RESTART CAMERA. I had this problem before on this camera, but while it was still under warranty. I sent it to be fixed, but now it seems the problem isn't fixed. Is there anything I can do now?


The only thing is, is that it is past it's warranty. THE WARRANTY ONLY COVERS DEFECTS, AND FACTORY ERRORS. \015\012\015\012IF THE LENS DOESNT GO BACK IN, THEY CANT FORCE IT AND YOU PAY THE FULL COST OF THE ENTIRE LENS BEING REPLACED AND T ... Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera

Lens Error. My Nikon COOLPIX L3 keeps on saying " LENS ERROR" and wont close up. Also it make some rattling noise when i press the on/off button or sometimes does it by itself. First the screen is black then it goes to the welcome image last it says "LENS ERROR". How can I fix it myself? If you found out the solution please message me on myspace.


Nikon coolpix 4 lens error help! ... Nikon COOLPIX L3 Digital Camera

I suspect that I have sand in the lens of my Nikon Coolpix 3200 model as it is dieplaying the 'Lens Error' message after coming back from a beach. The camera opens the lens and after s few seconds the lens closes and displays the 'Lens Error' message. Do you know if this is repairable?


Take it to a Nikon-authorized service representative and ask him/her whether its repairable. ... Nikon Digital Cameras

Lens Error. Hi. I dropped my camera on the 30th of December last year, while taking pictures of Christmas lights. This happened, when I was being stupid, because I didn't put my wrist ********. It slipped right out of my hands and fell lens down on the concrete while it was on. I picked it up and it said: lens error. When I turn it in, the lens will go out as normal, but the message will appear and it will turn off. The shutter only closes halfway. I think it is jammed. Is there anyway to fix th


Try jiggling the lens. Use compressed air to blow out any grit around the lens barrel. If that doesn't do it, you'll need to get the camera serviced. ... Nikon COOLPIX L18 Digital Camera

Lens error The lens on my Sanyo VPC-E760 will not close. I was not dropped, I was using it to take a picture and turned it off, but the lens never retracted. Now when I turn it back on, it is stuck in zoom mode and give an lens error message when I try to zoom back out, then it shuts itself off. Battery is fully charged. Any suggestions?


Hey jennbrady24,\015\012 What is most likely causing the lens error is that something is obstructing the movement of the lens (i.e. sand). I would first try removing the batteries and the memory card and waiting at le ... Digital Cameras

Lens error My Casio ex-z60 camara lens wont fully extend.When power is turned on, a clicking noise is heard. The LCD displays what will be captured, but is is blury. Then the lens closes and a "lens error" message apears on the LCD. Sometimes a message that says "retry power on" appears. Every thing else works fine. I am able to view my pictures .but I can not take any pictures.. Thank you


This is the lens focus gears. They are either knocked out of alignment, or debris has jammed them. The good news is it can be fixed....Casio most likely won't help. Hint...google my user name. ... Casio EXILIM ZOOM EX-Z60 Digital Camera

Canon PowerShot SD630 LENS WONT CLOSE,LENS ERROR RESTART CAMERA


I have the same problem. How do you restart the camera. I have pulled the battery and SD card, but can't get to a menu screen to restart to camera. ... Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera

Lens error I drop canon a 530 and now the lens will not close. Every time when I turn camera on or off, there is a message on a display:lens error, camera restart. I tried to put new bateries, but it does not work. I do not now what to do. HELP!


The E18 error is fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. ... Canon IXUS V2 Digital Camera

Lens error i dropped it now the lens wont work and the camera says lens error everytime i turn on the camera


You can send this to manufacture and they will repair it for $50.Unless you get lucky enough to find parts on ebay, let me know. ... Nikon COOLPIX L20 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.2839 seconds