Having problems with your Canon Powershot A1000IS Digital Camera ?
My canon A1000 IS problem is lens error, restart camera...how do restart this camera?
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
Lens error my canon IXUS 860 IS is having a lens error problem. firstly, the lens cant retract back and when i try to switch it on, the screen will say 'lens error, restart camera' so how do i restart the camera?? i'm currently overseas and although my camera is within warranty, i cant possibly send my camera back to the original country for repair. is there any DIY method?? i'm an amateur at cameras so i do not wish to try any method that may further make the problem worse. thank you for your h
This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Canon IXUS V2 Digital Camera
Lens error When I turn the camera on it says "Lens error, restart camera," and turns itself off. When I turn it back on, the same problem occurs. The lens covers aren't completely closed, and the entire lens seems to be sticking out a little bit, like it didn't retract all the way. Please help! Thanks. Turn on the camera, camera shows a canon logo, then before turns off it said lens error, restart camera
\015\012\015\012I have a solution posted in doc "nikon s5 s6 lens cover error repair.doc" uploaded on site http://www.esnips.com/web/papputatiyasStuff&n ... Digital Cameras
My canon A1000 IS problem is lens error, restart camera...how do restart this camera?
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Canon Powershot A1000IS Digital Camera
Lens problems I am deployed and I sent my camera to my wife and she has managed to brake it, I was hoping to get some help on this problem: When off, the camera lens is in the position as if it were being used. When turning the Canon Camera Powershot A530 on, the Canon logo screen comes on as it should. Following the blue logo screen is 2-3 rapid beeps made by the camera and a black screen is shown with the words, "Lens error, restart camera". Immediately after showing this screen for five
Try opening your camera, check the lens gear if its teeth are\015\012complete. If so, check if something stucks on it. Its much better to\015\012bring your camera to an authorized service center to re timing your\015\012lens track... ^_^ ... Canon PowerShot A530 Digital Camera
I have a canon ixus 900Ti. I turned it on yesterday and the lens came out as normal. when i went to take a pic the camera shut off but the lense never retracted. when i turned the camera back on the splash screen came on, followed by a series of beeps and then and error message saying "lens error, restart camera". restarting has not solved the problem. its like the lens is stuck out. hope you can help Regards Liam
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Digital Cameras
My canon IXUS 860 IS is having a lens error problem. firstly, the lens cant retract back and when i try to switch it on, the screen will say 'lens error, restart camera' so how do i restart the camera??
Here are some troubleshooting steps for your lens error problem. And here's a video summary of those steps: ... Canon IXUS 860 IS Digital Camera
Canon digital IXUS 60. Lens does not move in and out. Camera turns on but nothing happens. Unable to take photographs. Error message:- Lens error restart camera. Restarting camera does not resolve problem
I'm guessing that the lens is stuck. Either the cover refuses to open because something is wedged in or a mechanical malfunction. The camera won't work if the lens does not come out a bit. Take a look at the lens and examine why the cover doesn't ... Digital Cameras
Lens problem The lens on my cannon powershot A1000 will not open. When I try to turn on the camera it makes a buzzing sound like it's trying to open and then a message comes on the screen saying lens error restart camera. This camera is pretty new so I'm not sure why the sudden problem.
You should have dropped your cam down to the floor or you should have forcibly tried to put your lens inside when the servomotor lens tried to bring the lens out..take your camera to the nearest service centre..you should not try to open the cam sinc ... Canon Powershot A1000IS 10MP Digital Camera with 4x Optical Image Stabilized Zoom
Lens problem I dropped my canon on a hard surface from about 2 feet. It will not close and I get the restart camera message... The lens are blocked and on the screen I have: Lens error...restart camera. What should I do ? I don't trust the services from my country and I wish to fix it my self but I need some help please ...
Sir this problem is most common one .but it needs to be done by\015\012sophisticated tools and well trained technicians.\015\012here whole lens system has been damaged.\015\012if lens(inner glass) is broken then it must be sent to a ... Canon PowerShot SD600 Digital Camera
Hey, my canon SD890 has a problem, it says "lens error, restart camera" when I turn on, and the lens stick out and won't get back to normal. Is there any restart bottom that can restart my camera?
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon PowerShot SD890 IS Digital Camera
Lens error I keep this Elph in a tiny, padded Halliburton case because the last TWO I bought ended up with broken screens. I never had a problem, though lightly used. Last night I recharged the battery and inserted it. Immediately upon power-up, the lens went out and I got a "Lens error, restart camera" error. I turned it on and off about twenty times, left the battery out overnight: same thing. I jiggled the lens with the same result. Canon tech support told me to take the battery out a
Lens mechanism has failed and a repair/replacement is the only solution- ... Canon PowerShot SD600 Digital Camera
I switch off my camera Canon PS SX 200is as normal. On switching it on again it came up with an error message-: (lens error, restart camera) Can you let me no what the problem is and weather it will be costly to repair..... sounds as if the moter to open the lens is not working,
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Canon PowerShot SX 200 IS Digital Camera
When i switch on my canon SD1100 camera it read like lens error, restart camera. the lens is out and can't get screw back. plse help cos i got to use this camera on my birthday. its a lens problem and please help me fix it back.
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon PowerShot SD110 / IXUS IIs Digital Camera
Own a Power Shot SX100 IS Canon camera. Camera won't work...am getting mesage, ¨lens error. restart camera''. When I go to the User Guide it tells me I need to contact a Canon Customer Suport Help desk as there may be a problem with the lens. I can't find contact information so am googling Canon and got this service. Can you help me?
Try the procedures in this tip. ... Canon PowerShot SX100 IS Digital Camera
HI WHEN I WAS START THE CAMERA THE ERROR WILL COME " LENS ERROR RESTART CAMERA" AND CAMERA WAS SHUTDOWN PLEASE SOLVE MY PROBLEM CAMERA IS CANON S5 IS
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Canon PowerShot S5 IS Digital Camera
Lens error I tried to turn off my camera, (Digital Ixus 60) and the lens froze halfway closed. When I tried to restart the camera, an error comes up on the screen, saying LENS ERROR, RESTART CAMERA. I had this problem before on this camera, but while it was still under warranty. I sent it to be fixed, but now it seems the problem isn't fixed. Is there anything I can do now?
The only thing is, is that it is past it's warranty. THE WARRANTY ONLY COVERS DEFECTS, AND FACTORY ERRORS. \015\012\015\012IF THE LENS DOESNT GO BACK IN, THEY CANT FORCE IT AND YOU PAY THE FULL COST OF THE ENTIRE LENS BEING REPLACED AND T ... Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera
THE PROBLEM I AM FACING WITH MY CANON POWERSHOT A470 MODEL IS THAT THERE IS A LENS ERROR AFTER A DROP. IT SAYS ON THE SCREEN: 'LENS ERROR, RESTART CAMERA' IT JUST DOES MOT BUDGE. THE LENS DOES NOT COME OUT. HENCE CAN YOU PLEASE HELP ME ON THIS. THANKS.
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Canon PowerShot A470 Digital Camera
The lens on my Canon Powershot E1 remains shut. error message comes up "lens error-restart camera" I have tried easing the lens with a tiny screwdriver as suggested by someone with the same problem.
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Canon PowerShot E1 Digital Camera
When I turn on my camera (Canon power shot SD600) it won't come on... I get a series of three beeps then a message on the screen that says "lens error, restart camera." The problem is, I don't know how to restart my camera.
Take it to a proffesional... ull need a new lens and more likely a whole new camera but dont start buying until u ask someone that know ALOT about cameras anyway id have to see it up close to know wat excatly is worng. !!!! try cleaning ur lens !!!! ... Digital Cameras
Unit Model: Canon Powershot A2200 Problem: Battery drains without retracting the lens. at power on: LCD says error lens, will shut down automatically, resart camera. how to restart this camera? ive already removed the battery & turned on off several times...
I suggest check in this link, some tips about fixing-lens-error-on-digital-camera.Hope helps. ... Canon A2200 Digital Camera
I have a Canon PowerShot S3 IS Digital camera and just recently started having problems with it....turn it on and receive lens error, restart camera. It just makes a clicking noise and will shut off. I have replaced the batteries since this started and still receive this error.
HelloUnfortunately\012 a "lens error" message is not something that you will be able to fix. This error indicates a system failure and requires the \012camera to be sent in for servicing and repair.\012 \012You may fin ... Canon PowerShot S3 IS Digital Camera
I have A1100 Canon Power Shot ! it have a problem with lens , when I turn it on , it says :"lens error , restart camera ! " How can I restart it?
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon PowerShot A1100 IS Digital Camera
My Canon Ixus 9501S which is normally fantastic just developed a "Lens Error - Restart camera". The lens will not retract and I have no way of rectifying the problem as yet. Camera is about 12 months old.
Hi\015\012\015\012There is no camera reset for this model, what you are seeing is a generic stuck lens error message. If your camera is less than a year old, try and get it repaired under warranty first.\015\012\015\012Your\01 ... Digital Cameras
Lens error restart camera but it just switches off same problem. dings and turns it self off. Canon PowerShot® SD850 IS Digital Camera. Lens cover is only partially closed. Possibly sand in mechanism from beach.
Hi\015\012\015\012Your\015\012lens is defective needs to be cleaned, repaired or replaced. If you got sand in the gears it will definitely jam up the lens! Sometimes you can tear down the lens and clean out the sand, and if none of the ge ... Canon PowerShot SD850 IS Digital Camera
I was taking photos when suddenly my Canon PowerShot SD 1300 IS IXUS 105 read "Lens error. Will shut down automatically. Restart camera." Then the screen went blank. The lens will not retract. I cannot do anything other than turn the camera back on and get the same message. I've never had this problem before.
There is something wrong with your lens barrel. It can be anything from some sand/dirt that got inside in which you try using some canned air to blow out the particles while continually turning it on and off. Usually what it is from is the camera bei ... Canon PowerShot SD1300 IS IXUS 105 Digital Camera