Having problems with your Canon PowerShot A2100 IS Digital Camera ?

I have a brand-new camera; therefore, I don't know why it didn't retract the lens. All it says on the screen is "Lens error, Restart camera." I restarted over and over and it's still not working. Thanks for helping! I'm on vacation in Quebec City with my daughters and I really hope to document our trip!


Answers :

Check if there is no cover on lense and remove battery for 30 min to allow to reset.if that does not solve your problem then you better take it back to the seller as it is still on warranty and opening it may void your warranty.
Repair Help & Product Troubleshooting for Canon PowerShot A2100 IS Digital Camera

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I have a brand-new camera; therefore, I don't know why it didn't retract the lens. All it says on the screen is "Lens error, Restart camera." I restarted over and over and it's still not working. Thanks for helping! I'm on vacation in Quebec City with my daughters and I really hope to document our trip!


Check if there is no cover on lense and remove battery for 30 min to allow to reset.if that does not solve your problem then you better take it back to the seller as it is still on warranty and opening it may void your warranty. ... Canon PowerShot A2100 IS Digital Camera

I just bought my camera while on vacation and everything worked fine. I came home and tried to take a photo but the battery went dead and the camera did not retract. I charged the battery thinking I could put it in when charged and this camera would retract but it still wont. I can look at pictures but when I put it on the feature to take photos the camera shuts off and it still wont retract. Thank you please respond to [email protected]


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