Having problems with your Canon PowerShot A430 Digital Camera ?

Images won't download to computer

\015 My computer crashed so I bought a new one, Windows Vista. I installed all the programs associated with the camera on the solution disk, and my computer has automatically installed the drivers for it. The computer recognizes the camera, but the EOS utility box that asks you to download images doesn't come up. When I manually open it, the options to download are grayed out. I can only open the monitor folder.\015\012\015\012What should I do?\015

Answers :

Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Windows Photo Gallery or Picasa.
Repair Help & Product Troubleshooting for Canon PowerShot A430 Digital Camera

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