Having problems with your Canon PowerShot A460 Digital Camera ?

Lens error, restart camera is message upon powering on camera Turned camera on and off


Answers :

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired: \015\012
\015\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. \015\012
Fix #2: Remove the batteries, then remove the memory card. Then install the new batteries, when you turn it on it should come back to life. , so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).

\015\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.\015\012\015\012
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Canon PowerShot A460 Digital Camera

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Suggested Questions/Answers :

Upon turning on my camera the message 'lens error restart camera' appears against black screen. I've turned off the camera and have tried turning on again. Still same message. Prior to the above message, my camera displayed a message 'memory card error card locked' and I was not able to see view my photos. I took out the card to see if it was in a locked position to which it was not. Please help as I have vacation photos on this memory card!


Can't help with the camera- sounds like it has a fault.The photos, however, should be recoverable by putting the memory card into a card reader on a computer. ... Canon PowerShot SD1000 Digital Camera

Lens error, restart camera is message upon powering on camera Turned camera on and off


The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of r ... Canon PowerShot A460 Digital Camera

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Canon sx200 is, lens error restart camera, after taking some pics I wanted to delete them, so after deleting one picture I've got black screen and the message "lens error restart camera" and the camera turn off by itself. And there is no way to operate the camera after restart because it's showing me the same message as above mentioned.


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I keep getting a lens error, restart camera message. When power is turned on lens will not extend and the camera is not useable.


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Lens Error Pertaining to my Canon Power Shot A590 IS: when the power is turned on, I am receiving an "Lens error, Restart Camera" malfunction. I turned the camera off and back on; still same issue. I also removed the batteries; still the same issues. What is your recommendation?


This message appears when a malfunction in the lens occurs. It could be a grain of sand jamming a gear or a barrel out of alignment. In any case, the lens is not serviceable, you would need to take your camera to your nearest repair centre to have it ... Canon PowerShot A560 Digital Camera

When i try to turn my camera on it says "lens error, restart camera" but when i try to restart the camera it just repeats the error message. Ive plugged the camera into the computer, I've tried taking out the battery and memory card nothing changes. the lens will not extend or open"


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Canon digital IXUS 60. Lens does not move in and out. Camera turns on but nothing happens. Unable to take photographs. Error message:- Lens error restart camera. Restarting camera does not resolve problem


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Lens error, restart camera is the error message I get when trying to turn on the camera. The lens will not fully extend and just starts to wiggle back and forth then I get the error message when the screeen gos black. help!


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When I turn on my camera It tells me Lens error and that I should restart my camera. Don't know how to restart it except turn it off and I get the same message. The lens doesn't go back in when I turn it off. Pleasr help. I have a wedding this weekend thank you sue


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is t ... Canon Powershot A2000 IS Digital Camera

When I turn on my camera, It tells me Lens error and that I should restart my camera. Don't know how to restart it except turn it off and I get the same message. The lens doesn't go back in when I turn it off. Pleasr help. I have a wedding this weekend thank you sue


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. O ... Canon Powershot A2000 IS Digital Camera

Lens Error When I turn the power button on -it beeps & the green light blinks then it says lens error, restart camera-but It will not restart & the lens is 1/2 way out & will not go back in. please help-need camera Thanks ,Penny


Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:\015\012 ... Canon PowerShot A560 Digital Camera
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