Having problems with your Canon PowerShot A520 Digital Camera ?

Shutter will only open part way, have replaced batteries

Answers :

Fixing a Lens Error on a Digital Camera
\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Canon PowerShot A520 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Shutter will only open part way, have replaced batteries

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot A520 Digital Camera

My camera shutter wont open all the way and it keeps telling me to replace the battery which i have done several times withbrand new batteries however it will let me veiw pictures taken before the fault occoured

... Samsung S860 Digital Camera

My 2 year old son dropped the my husband's Canon G11 twice while it was open with the lens out. Now the lens won't retract or the shutter close. It gives me a 'lens error, restart camera' message and won't restart. I tried taking out the battery for a few minutes and replacing it and reopening the camera, but to no avail. I'm afraid of taking it to someone and having it opened as I know that the chances of damaging it that way are bigger. Please provide me with your soonest reply. Rania

Hi Rania. If you go with a place that knows what they're doing, the camera will be perfect again, sometimes even better as they'll service it all up at the same time. A site that a lot of people go to for help with the Canon Powershots is: ... Canon PowerShot G11 Digital Camera

Shutter issue When I turn the cam on the lens comes out, but the shutter over the lens only opens part way. When I turn the can off, the lens retracts and the shutter opens all the way and stays open instead of closing as it should. Not sure how it happened.

I experienced the same problem and took the camera in for repair - I was told the problem was with the motor on the zoom drive which had to be replaced. The shutter cover has worked fine ever since. Repair cost was about $150 ... Pentax Optio 50 Digital Camera

I have a Kodak 7.2 model# kcghl83122853. My problem is the shutter wont open. I have tried battery replacement, still does this. Sometimes once it is charged it will open. But then it does it again. Just have no clue as to when it will open. Very disappointing for some family gatherings I have missed out with no show on shutter.

This could be as simple as dust/sand particles or trapped within the layers of the lens or it could be a mechanical failure. Either way, it's time for a new camera. It would cost you more to have it fixed than to buy a new (better) camera outright es ... Kodak EasyShare M1033 Digital Camera

Kodak v610 camera (easy share) My 10 year son was using our v610 camera and the following error message E45 (please see user manual) appeared on the screen. We were unable to switch the camera off and therefore the shutter remained open. The shutter will only close if I remove and replace the battery and when I turn the camera back on the shutter remains open and the same error message returns. I have checked the manual and it doesn't mention this problem. thank you jane

HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is t ... Kodak EasyShare V610 Digital Camera

My samsung promising photographer L83T won't turn on, it's fully charged and i have replaced the battery. It worked fine after i replaced the battery but when i recharged it it now wont turn on or do anything. The shutter is open (if that makes a difference to the solution?) please can you tell me what I can do to make it turn on or fix it? thanks.

Suspect that the battery may have been incorrectly charged and may be damaged.suspect charger is not charging the battery properly.try any reset that that camera may have. ... Samsung L83T Digital Camera

Camera shuts down after shutter button is pressed. It shuts down halfway through the shutter operation. Everything else works fine-reviewing pictures, settings in menu, focusing, exposure settings etc. The camera focuses ok when the shutter button is half pressed then when you press the shutter button fully, the mirror goes up, shutter appears to open then the camera shuts down with no power. Only way to get mirror etc back to normal is to remove the battery and refit. When camera is turned b

... Canon EOS 40D Digital Camera

Everything seems to be working but the shutter release button. It does nothing, even depressing the button halfway for metering shows nothing. no indicators in viewfinder info line. I assumed it was a third party Battery problem, as there was a Impact battery being used primarily at the time. However replacing the Battery with a pentax battery didn't change anything. Camera not dropped, or damaged in any way, its a sudden problem i cannot seem to troubleshoot.

Remove the lens and fire off a few shots. Re-attach the lens and try again. That sometimes works. ... Pentax K10D Body Only Digital Camera

Shutter when i turn on the camera the lens comes out and the shutter closes, when i shut it off the lens gose in part way and the shutter stays open.

Try this: 1.turn on yer unit2.press the menu button(if it gives you the "turn power off and on again message just switch to play mode or preview mode and access the menu from there.)3.select setup(the option with the toolbox i ... Sony Cyber-Shot DSC-S500 Digital Camera

The shutter will not open or close correctly. Part of the shutter is in the way of the picture.

I think you're talking about the automatic lens cover. Please see the following to see if this helps:\015\012\015\012http ... Canon Digital Cameras

Hard reset of Nikon s8100? My menu button isn't working at all. The only one that is working is the round scene-selector button on top...and even that one stops working after I press the shutter button (which doesn't respond either). I've tried removing the battery for a few hours and replacing it, but that didn't help. Is there a way to remove the backup battery as well? Is there a button or a trick to doing a "hard reset" without having to use the menu??

The symptoms indicate your main battery is failing. Either is not charged or is failing to take a charge. ... Nikon S8100 Digital Camera

Hard reset of Nikon s8100? My menu button isn't working at all. The only one that is working is the round scene-selector button on top...and even that one stops working after I press the shutter button (which doesn't respond either). I've tried removing the battery for a few hours and replacing it, but that didn't help. Is there a way to remove the backup battery as well? Is there a button or a trick to doing a "hard reset" without having to use the menu??

... Nikon S8100 Digital Camera

Nikon FM: Shutter release button will not allow me to take another photo and I'm only on frame 15 of a roll of 24. The film advance lever does not move the film, but it does open all the way to the right & shows the lights on inside (so the battery is OK). I changed the battery just in case, but that didn't solve the problem. I'm wondering if the film somehow came undone inside.

The FM is a mechanical camera, the batteries only power the metering system. Sometimes what happens is when you buy film say in 4 roll packages, they give you 3 24 exps and a 12 exp. I suggest that you rewind the roll and check this. You will only ... Nikon Digital Cameras

A Canon A570IS will power on and and everything works with external power (3.5-3.7V, 2A. 3rd party) but is dead with batteries (two fresh alkaline or NIMH AAs). I have used parts (from junk 570s) and have replaced the main board, button board, flexicable that includes on/off switch & shutter, leds, etc.. Again, lens, flash, storage, LCD, etc. work with external power, but not with batteries. I am at a loss. Any suggestions?

Since the external power works, we need to know, first off, if the battery terminals have continuity with the external power supply contacts. That will tell us an important part of this puzzle. The one hard thing about this problem, is that what ... Canon PowerShot A570 IS Digital Camera

Canon Squeal I recently bought a Canon A1 35mm film camera off eBay. The outside is in amazing condition but the seller did not use the camera for a very long time so it had not been lubricated. I put a new battery in it and pressed the shutter release button and heard a squeal and the shutter was staying open way too long. I'm not experienced enough to trust lubricating it myself and wanted to know if you did this in your store and if you could give me an estimate on how much it would cost. I'm

This is common on the A series Canon cameras. It's a flywheel governor on the side of the mirror box that needs to be lubricated. We do that for $48. Let us know if we can help.\015\012\015\012Crystal Camera Repair\015\012Ashevil ... Digital Cameras

On 4/26/08, I purchased a Easyshare M763 digital camera which broke when I dropped it. The battery compartment cover came off and the lens is open. I still have the battery, cover & spring part. I would like to see if Kodak could fix it or perhaps give me a rebate on a new purchase replacement? I still have the store receipt & box. I paid $129.00 and because of my limited income, I'm trying to find my best option. I would appreicate your suggestions. Where & what is the address to send it bac

Hi, \015\012\015\012Unfortunately it it wont be covered under your warrant BUT you can always contact them and get it fixed as you just ahve to pay for items that needs to be replaced. IF the price for repair is almost the price whe you ... Kodak Digital Cameras

The small sliding bar which operates the closure to the battery compartment on my Canon Ixus 750 Camera has popped out when I tried to open it to replace the battery. It is made of plastic and has two small hooks or lugs on the underside which appear to engage in two holes in the camera. I am having difficulty putting it back and am reluctant to force it in case I break one of the plastic hooks. What is the best way forward?

Hi,Try to close the lid without the battery, this we can check if the lock was still functioning or there was a problem on the mechanism on the lock..Let me knw ... Canon Digital Cameras

Sony DSC-S500 My camera is 10 months old. It's been working perfectly up until today. When I turn it on the lens closes. When I turn it off the lens opens. When I can get the lens to open half way as soon as I push the zoom button it closes. It's kind of like the lens is stuck. I've tried replacing batteries, I wasn't sure what else to do.

You are right it has defective mechanism,  a stucked mechanism is present. camcorder are smart it can detects error and shuts down itself for safety. earlier models dominoes the defect if the user is not quick enough to react when something goes ... Sony Cyber-Shot DSC-S40 Digital Camera

When I try to turn the power on with the Fujifilm E510 5.2, It sounds like it wants to turn on but the (Shutter?) where the lens is just wont open up and it shuts the power down immediately. I replaced batteries 4 times thinking it was dead batteries but always the same. Is this worth taking in to be fixed?

... Fuji FinePix E510 Digital Camera

I have a Canon Power Shot SX120 IS camera. I turned it on and the lens open a portion of the way and I got an error message that say, "Lens Error Restart Camera". I put fresh batteries in it this morning and have only taken about 10 pic's. I turned the camera off and removed the batteries then replaced with new ones but I still get same message. Please advise if you can.

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot SX100 IS Digital Camera

Lens problem When I turn on my camara it stays on for only 30 seconds, the blue screen stays on and the lens part wont open ,its stuck,, then the camara just turns back off. Ive replaced my AA batteries and thats not the issue. Someone please help,, christmaS is coming and I needed my camara. Thanks

I had the same problem with my canon powershot sd 400.\015\012The shutters would not shut and the lense was halfway out.\015\012When I turn on the camera, the screen saver stays on, and after a few seconds, it turns itself off.\015\012\015\012I got a ... Canon PowerShot A520 Digital Camera

Error message Battery is charged and when I take a photo the shutter half way opens then camera says ERR 99 and no photo is taken.

This is pretty common with the 300D.  There is a pin on which the secondary (AF) mirror pivots.  It looks like Canon didn't used the right, or enough glue to hold the pin to the mirror box assembly.  There are a couple of sites that sh ... Canon Digital Rebel / EOS-300D Digital Camera with EF-S 18-55mm Lens

My Samsung S1060 digital camera is malfunctioning when i turn it on. The green light turns on for a few seconds and the screen remains blank, this is then followed by three odd-sounding beeps and then the camera turns off. It seems as though the shutters on the camera cannot open. I have tried replacing the batteries and connecting it to the computer and it made no difference, please help.

Hello. I want you to turn on the camera and find the reset function in the menu. Push reset and and reset your camera to factory settings, like the day you got it. IF that doesn't solve the problem you may have dust in the shutter mechanism which ... Digital Cameras

CA350 camera won't stay on or shutter open. I press the power button. It seems to power up, but immediately goes off. Have replaced the batteries with Lithium...still no good.

The warranty is 1 year for parts and labor; I'd return it to HP for a repair or replacement. ... HP Digital Cameras
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 1.2973 seconds