Having problems with your Canon PowerShot A520 Digital Camera ?

My lens on A520 does not open all the way on it's own. Can


Answers :

Fixing a Lens Error on a Digital Camera
\012


\012

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
\012

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Repair Help & Product Troubleshooting for Canon PowerShot A520 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

CANON A520 WHEN I POWER ON THE LENS COMES OUT PUT THE SHUTTER ON OPENS HALF WAY I HAVE TO JUST TOUCH IT AN IT WILL OPEN


This is a known problem with the camera.  If it is under warranty, contact Canon.  ... Canon PowerShot A520 Digital Camera

My lens on A520 does not open all the way on it's own. Can


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Canon PowerShot A520 Digital Camera

Shutter issue When I turn the cam on the lens comes out, but the shutter over the lens only opens part way. When I turn the can off, the lens retracts and the shutter opens all the way and stays open instead of closing as it should. Not sure how it happened.


I experienced the same problem and took the camera in for repair - I was told the problem was with the motor on the zoom drive which had to be replaced. The shutter cover has worked fine ever since. Repair cost was about $150 ... Pentax Optio 50 Digital Camera

LENS PROBLEM Lens keeps zooming in and out when I turn it on. After 4 times, the lens goes back in and it says on the screen, "Turn the power off and on again". Then it does the same thing when I turn it off and back on. Also, the shutter is not closing however it's also not all the way open. Almost half way but more open than closed. Please help!!!


The slightly open shutter is the reason for this problem. Thank God you mentioned it. \015\012Solution: Try with your fingers to shift the shutter “blades” back and forth to see if they move freely. If they do no move freely it maen ... Sony Cybershot DSCW80 7.2MP Digital Camera with 3x Optical Zoom and Super Steady Shot

A drink was spilled on my camera and now when I turn it on it takes a while for the lens to open all the way. Sometimes I have to force it open. It still will take pictures but if I try to zoom in too much it will freak out and say lens error. Also when i turn it off the lens covers are stuck and will not close. is ther a safe way to clean it?


Try using an electronics cleaner on the camera to dissolve and wash away any of the spilled drink. CLICK HERE for link for cleaners. Hopefully this will he ... Kodak EasyShare M853 Digital Camera

When switched on the camera tries to open the lens. It is clearly being obstructed in some way, and after three attempts closes down with the message "Please turn camera off and on again". If tapped gently sometimes the lens will open, and if the lens is caught and encouraged to stay out then ooccasionally the camera opens as normal. If the lens does stay open the camera appears to function as normal.


Fixing a Lens Error on a Digital Camera This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart ... Panasonic Lumix DMC-FS5 Digital Camera

Slider Prob I've had my S30 for quite a while and lately i've had some problem with the slider opening up. Dont know if something got in between the slider and the cam or something. Anyway with some trouble i could still open up the slider and thus start up my cam but then one day when i was trying to close my cam i started to slide it to close. Finally it closed and i slided the slider onto the lens but then the lens started to open up again. But the slider was in the way so the lens opened up


Dang, what a weird design. The lens needs to go threw a cycle before it can reach the idle position where it waits for a comand from the user. If its in the closed position and you turn it on it extends to its full range then stops at the idle positi ... Canon PowerShot S30 Digital Camera

D 50 Lens not openning fully. in mirror lock up my lens does not go all the way open should this happen? when taking photo's I have and un-exposed area at the bottom of the photo, I don't think the lens is fulling opening


Hi - not really sure of the problem but I think it is the shutter not opening fully during the exposure. If this is the case a camera repairman should be able to fix it. \015\012\015\012Is the camera still under warranty? If not, get a qu ... Nikon D50 Digital Camera with 18-55mm Lens

Sony DSC-S500 My camera is 10 months old. It's been working perfectly up until today. When I turn it on the lens closes. When I turn it off the lens opens. When I can get the lens to open half way as soon as I push the zoom button it closes. It's kind of like the lens is stuck. I've tried replacing batteries, I wasn't sure what else to do.


You are right it has defective mechanism,  a stucked mechanism is present. camcorder are smart it can detects error and shuts down itself for safety. earlier models dominoes the defect if the user is not quick enough to react when something goes ... Sony Cyber-Shot DSC-S40 Digital Camera

I have an olympus fe-370 with zoom lens. with the camera on and lens out i dropped camera and jammed the zoom lens. now it will not open all the way to open the lens. can this be repaired and is it worth it ?


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Olympus FE-370 Digital Camera

Lens will not open even after battery has been charged . The lens cover opens only half way and it is trying to let the lens out but just shuts off. Even though the battery appears charged do the not retain a charge after a certain time period or is this something more problematic?


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Olympus FE-230 Digital Camera

Is there any way I can get my camera back to normal! I turned it on and it said "focus error". When I shut it off to see if it would start over correctly it would not close the lens. I turned it on and the lens closed and then opened again and wouldn't focus. I turned it off and the lens won't shut. How weird is that? It obviously is capable of opening and closing but seems to be reversed and makes a funny noise when it can't shut at the right time. Can I wiggle or giggle something? I bo


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to g ... Digital Cameras

My coworker dropped my camera this morning and it bounced across my classroom rug while the lens was open. Now it will not open all the way or close all the way and sounds with a long beep and tells me to restart. HELP! My son just got home on leave from the Army, my daughter is on the way for leave from the Navy and Christmas is coming!!!


Possible that your camera wound have got a jammed mechanism of the servo of lens control, hence the reaction to shut off after it senses the error. with the battery removed tap the lens hood and reset the battery, check or repeat with the lens hood t ... Canon PowerShot G9 Digital Camera

I HAVE A CANON POWER SHOT A520. THE ZOOM LENS WAS OPENED AND I DROPPED THE CAMERIA AND THE LENS WHEN INTO THE CAMERIA. NOW THE ZOOM DOES NOT OPEN ANY MORE. THE LENSE IS OPEN AND DOES NOT CLOSE. I GET NO POWER ON THE ZOOM


I know this is not the answer you want, but when you dropped the camera you damaged the lens tube (housing) and your camera will require professional repair. ... Digital Cameras

Stuck Lens I fell on my camera just recently and the lens is stuck open half way. When you power it on it moves a bit to the side and up, then to the other side and up and then beeps couple of times. You can view all the pictures and see the opening screen when you turn it on on picture-taking mode but it won't open up completely. Is it possible to fix? If so how?


The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:\015\012\015\012 ... Canon PowerShot SD400 / IXUS 50 Digital Camera

I have a canon power shot A530. I dropped it on the floor with the lens open.....now the lens is half way out and it wont go out all the way or close all the way. when i turn on the power it comes on then cuts off with out displaying a picture in the veiwer on the back of the camera. I am sure i need to send it in for repair, if not tell me how to fix it, if not tell me where i can take to repair it


MY LENSE IS ACTING UP...AND IT SAYS...LENSE ERROR...RESTART CAMERA..WHAT DOES THAT MEAN ... Digital Cameras

I HAVE A CANON POWER SHOT A520. THE ZOOM LENS WAS OPENED AND I DROPPED THE CAMERIA AND THE LENS WHEN INTO THE CAMERIA. NOW THE ZOOM DOES NOT OPEN ANY MORE. THE LENSE IS OPEN AND DOES NOT CLOSE. I GET NO POWER ON THE ZOOM


Afraid as a physical fault it would only need to be services to get it working again. A local camera store should be able to help. ... Digital Cameras

Hubby put our daughter's Nikon Cool Pix in his pocket, bent over and now the lens cover is stuck partly open, and won't close all the way. The camera says "lens error". I have tried to close and open the cover, it just springs back to the partly opened position. I haven't seen this particular problem covered yet. What now?


This is such a common fault that I hope you don't mind me pasting my stock generic answer below. No point in reinventing the wheel!Stuck lenses are probably the most common \015\012reason that compact digital ... Nikon COOLPIX L3 Digital Camera

Nikon Coolpix L12 It has a constnat lens error screen Accidentally sat on my camera when it was on, with the lens fully dialated. Now it will open, but will not close all the way and Lens Error appears occassionally... 3 x out of 5. It seems to get stuck when opening and closing, rather off-center


Yes all cameras come with a maufacturers 1 year guarantee - against workmanship or manufacturing defects. \015\012 Basically if it works when you get it, they can walk away saying it must be your fault it's broken because it used to work. ... Digital Cameras

My 2 year old son dropped the my husband's Canon G11 twice while it was open with the lens out. Now the lens won't retract or the shutter close. It gives me a 'lens error, restart camera' message and won't restart. I tried taking out the battery for a few minutes and replacing it and reopening the camera, but to no avail. I'm afraid of taking it to someone and having it opened as I know that the chances of damaging it that way are bigger. Please provide me with your soonest reply. Rania


Hi Rania. If you go with a place that knows what they're doing, the camera will be perfect again, sometimes even better as they'll service it all up at the same time. A site that a lot of people go to for help with the Canon Powershots is: ... Canon PowerShot G11 Digital Camera

Lens error The camera is functioning okay in all ways,(viewing photos, and all menus) except that when I want to take a picture, the lens won't open and the LCD reads LENS ERROR, and automatically shuts off. The camera wasn't dropped or abused in any way. One night it worked the next morning it didn't.


Does it stay when you turn it off and back on again?\015\012\015\012These cameras have a function that shuts the camera down when there's a mechanical obstruction to the lens extension, It shuts it down to prevent more serious damage to the mechanism ... Casio Exilim EX-Z4U Digital Camera

My camera lens open half way and stops and the lens are now blur cause it does not open fully.


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Optimus DC-5347 Digital Camera

My lens does not pop out and the cover does not open when I turn on the camera. I can pry the lens open, but it won't stay that way.


... Canon PowerShot A540 Digital Camera

The lens doesn't open when we turn on the camera. The camera makes the sound of turning on and the LCD monitor lights up showing standard Optio display, but the lens don't open neither the zoom. After turning on, the Off button stops working and the only way to turn of the camera is by removing the battery.


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Pentax Optio 550 Digital Camera

When turned on screen reads "lens error" and the camera struggles to open the lens. It won't open the screen says error and only way to turn off camera is to pull the battery out.


Does the lens seem stuck, does it not extend or retract properly? Try to unstick the lens by gently pushing it in or pulling it out a little bit. IF that fails, the gears are too misaligned to repair it without opening it. ... Nikon Coolpix S210 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.1439 seconds